Tag Archives: employee engagement

Have you ever wondered what it would be like to have a business coach that you worked with? Well, I thought I would give you an idea of where we start and what our approach is and answer a few of the FAQ’s or most frequently asked questions.

Our real approach to coaching is a conversation. It’s a conversation around you, your past, what has happened, what’s worked, what hasn’t; your present, where you’re at now; and then the future of where you want to be 3 years from now. 

When I first speak with someone I ask a series of questions. With that conversation, I am really just trying to listen and to see where we might provide a breakthrough or an inspiration for you to have a better future — to get you where you want to go (both in your business and in your personal life). 

FAQ

I know a lot of people have concerns and questions around what does it mean to be coached? What does that feel like? What’s that like? But really at the beginning, it’s just a conversation. It’s just questions and finding out whether or not we’re a fit for you; you’re a fit for us; and whether or not you feel comfortable in the way we approach it. 

All this is done upfront and you are under no obligation and no fee whatsoever. It’s just a simple way to give you a taste of what we do. 

Our goal is to lead you to a breakthrough or an insight every time. This includes the first time. By helping you think about your thinking, we want you to realize that there’s a bigger future out there for you. We want to show and help you realize that you’re not alone. We’re here and we understand. We’ve been in your shoes, and we’ve run several different businesses of all different sizes. Our clients run anywhere from a solo entrepreneur to a Fortune 500 company. 

We come with a vast amount of experience, but our real value is believing in you and seeing what’s possible in the future. We help you remove the obstacles that you have so you can get to where you want to go, thus creating the life and business that you want. 

This is how we work. This is who we are. We’re just normal people like you, and we love what we get to do, and we have a real passion around it.

Reach out if you’d like to schedule a free consultation and go through some questions that will help you build a better future.


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Look back today and think about the power of your dream and goal and how much significance that had when you first started your company.

I’ve got an idea or thought for you that hopefully will unleash some new potential and new energy so you can build a bigger future for you and your company.

As you are looking back, think about the beginning when you first started your company or business.

What kind of odds were you up against?

According to statistics and the Small Business Association (SBA) 30% of new businesses fail during the first two years of being open, 50% during the first five years and 66% during the first 10. The SBA also states that only 25% make it to 15 years or more.

So, when you started, the odds of you still being in business today were stacked against you,

But here you are 5,10, 15, 20, 25, or perhaps even 30 years later, and you’re still in business! Congratulations! That’s amazing!!

As I said earlier, go back and think about the power of the motivation your goal gave you to start the business. Your goal was not only to start it — but to make it successful and profitable, to build a team, and to create value in the marketplace. Your goal gave you determination and focus that has carried you to where you are today. 

Now, here’s a question for you. Do you or don’t you believe that every person has some type of goal or dream for themselves in some way?

If your answer was yes, then why haven’t you tapped into that or harnessed that in your own company?

Meaning, why haven’t you tapped into the power of the dream and goal that is inside every person’s inner self?

If everyone on your team had the same kind of focus, drive and effort that you had, you would have a great multiplier. You would have an ability and unfair advantage over all your competition in the marketplace today. 

Reach out to schedule a free consultation if you’d like help learning about how we can help everyone on your team find their own dreams and goals and how much better your culture will be.


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Let’s think about all the untapped potential in each one of your employees.

How can you start to unleash that in your business?

How do you know what will truly engage your employees?

Look at your own story of becoming a business owner. You had a Dream and a Goal. Think back to all the energy, drive, passion, work, sacrifice and creativity it took to achieve your Goal.

Well, all of your people have their own personal Dreams and Goals that they deeply care about too!

What kind of difference would it make in your business if you provided support, belief in and championed their success?

This would overwhelmingly transform their experience, thoughts, attitude and concern for your business because you cared about them.

I believe that by supporting your employees dreams and goals, they will in turn become much more engaged and focused in their own work and ultimately help you achieve your goals and dreams much faster.

Reach out and schedule a free consultation to learn more about The Dream Employee process and how it is changing cultures in businesses today.


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Have you set the Vision for your Employees?

Vision creates higher Engagement!!!

Not once but everyday!

Vision is the oxygen to propel people forward — the clearer; the better!

Cast the Vision to your wife, kids, family and friends!

Set the Vision so strong for your Employees that they can feel it, see it, touch it!

Shout it from the mountain tops!

I believe in your Vision!!!

Without a Vision the people perish but without courage Dreams die!   

–Rosa Parks 

Greater vision equals greater engagement by your team. Reach out and schedule a free consultation if you want to implement this at a higher level. We’d love to show you how.


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If you are a leader, owner or CEO who believes that a paycheck and benefits is going to get great effort from the majority of your employees — you’re wrong!

You will continue to have high employee disengagement, poor work culture, low collaboration between employees, lack of creativity and energy to serve your paying customers and a lack of your own company’s goals being achieved. 

Until you do something radically different from the other business owners beyond a paycheck, benefits and some time off, you are going to keep getting the same results from your “first customers” (your employees) as you are now! 

You need to do something different that will start to truly inspire your employees to show up as a better version of themselves everyday!

Here’s the beauty — you already know how to do this for yourself.

Remember when you started your business?

You had a Dream or Goal! 

How did that make you feel? 

  1. You were Excited!
  2. You had more energy
  3. You solved problems
  4. You worked super hard
  5. You got smarter
  6. You found people who could help you build your business
  7. You made progress towards achieving your goals and dreams

Wouldn’t you like to be the Hero in your employees lives by being the champion of their deepest goals and dreams?

At Confidence Coach we can help you be that Hero!

When you begin to know your employees on a personal level, it helps them to see the connection between their goal or dream and the work that they are doing in your company. It helps create collaboration, as well as makes a connection to their job that helps with retention, motivation and engagement to the company’s vision.Your company culture also changes once they realize that you really care, and show them that their work is a vehicle that can help them achieve some of their own goals and dreams.

Reach out and schedule a free consultation if you’d like to learn more about The Dream Employee program. We’d be glad to come in and do a free demonstration to show you the transformation of how this will energize your people. 


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It’s clear that every CEO, business owner, entrepreneur or director comes to us with the dream to build something. That’s the mission/energy that drives companies from the kitchen table to be an industry leader. Unfortunately, there’s one thing almost everyone forgets. It’s the reason why employee disengagement is up to 80% and turnover is the highest it’s been in decades. We forget that our companies are made up of people. And we often forget to look at things from their perspective. 

Each of the people that work for you has a dream or goal, right? But those hopes and dreams are often seen as liabilities to mitigate instead of assets to leverage. I suggest that you need to see it from the employee’s side:  

If I could connect my job in accounting with my dream and goal to buy my first home, how much more commitment and energy would I be putting into my job at your business? 

If I knew the company was interested, excited and supportive of my most important dream or goal, it would compel me to care more, work harder and help the company accomplish its goals and dreams with more intention.

We work with business owners and leaders to help them embed a program called The Dream Employee. This program asks each employee the question: What are your dreams, goals and aspirations for your life? And then we deposit encouragement, support, collaboration, and celebrate each employee as they make progress and achieve their goals.

This is just simple human nature: 

“Nobody cares until they know that you care about their dreams and goals.” –Scott Ballard

One of the biggest impacts you can make in your company is when you show your employees that you really care about them and what they care about. For example, they have a goal to train and complete a 5K. They take pictures or a video of completing this goal, and you get to celebrate this achievement with them. In celebrating their goal with them, you are depositing good will.

This isn’t just a one-time thing. If you want to truly transform your culture, you need to be continually looking out for opportunities to do this.

When people are in the process of achieving their goals and dreams, that’s where real productivity, energy and creative genius appears. 

Reach out and schedule a free consultation if you’d like to learn more about The Dream Employee program. Or, if you’d like a free demonstration for you and your team/employees, let us know that too. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. 


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What I’m about to share with you could be the difference maker and advantage that your business needs for 2020!!

We have been talking about The Dream Employee process a lot lately. But in order for you to get an idea of what The Dream Employee might look like in your company and how it could be implemented, I wanted to share a few stories of what employees and owners have experienced through the program.  

  • Rachel (employee) was having a rough time at work and at home. She was not very happy with her personal life which overflowed into her work life. We asked her what really made her happy and brought joy to her life; she thought for a while and then responded “art”. Rachel began working on her art in her spare time — taking classes, learning new mediums of art. She then brought her art work in to show us on our monthly meetings. She started smiling more, getting along better with her co-workers, and getting along better with her family members. As she truly began doing things for herself that made her happy, she had more joy in her life. This was an eye-opening and life changing experience for her both personally and professionally.
  • Doug (director of a public organization) said that by making deposits of caring about the dreams and goals of their employees has created goodwill, a greater working relationship between management and employees, and higher retention.
  • Edith’s (employee) first language was Spanish but she had a goal to learn to read, write and speak English so that she could advance in the company. But she knew that in order for her to move up further in the company, she needed to improve her English. When her company became aware of her goal, they wanted to help her achieve it so they gave her time off one morning a week to attend classes at the community college. Learning to read, write and speak English has grown her confidence so much that she felt good enough about herself to share ideas with the owner that would save their company an incredible amount of money in her department by changing the way they did certain things. The company has implemented her suggestions and saved a significant amount of money.
  • Joseph (owner of a family owned business) says he has been using The Dream Employee as a way to show his 60 employees how much he cares for them beyond their benefits and 401k to what matters most in their life.
  • Stacy (a manager) wanted to have a more peaceful and lighter life by continuing to balance work and personal life. Through The Dream Employee program she is steadily focusing on her health, peace of mind, and wellness – all the things that make her happy. She has a goal to daily incorporate more of these things into her life.
  • Joe (regional manager for a Fortune 500 company) said The Dream Employee has created transparency and teamwork within the organization at a level they had never seen before.
  • In working with one company, we discovered that many of them had a goal of losing weight or eating healthier. This was brought to the attention of the owner and he brought in a weight loss consultant who came in once a week for 8 weeks to explain how to prepare food, eat properly, exercise, etc. This bonded everyone that joined in to do this. They encouraged each other and helped keep each other accountable. As a company, they lost 500 pounds last year! They are healthier and more effective in their work as a result.

See why I said this could be the difference maker? If you’d like a free demonstration for you and your team/employees, let us know. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. No strings attached. We also have many references of very happy Dream Employee clients if you’d like to talk to some of them. Just reach out and schedule a free consultation and we can set up a time for the demonstration. 

 


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Today I wanted to give you a little testimony from someone who participated in the The Dream Employee that we provide as a service to companies. I know you’ve heard me talk about it before. However, today, I wanted to talk about it not just as a concept of how it works or what it does, but rather share a real testimony of someone who participated in the program. This is their personal result for themselves and their organization. 

So this is how it played out. About three years ago we presented the idea of The Dream Employee to a company. We had all the team members participate in it. Each team member filled out a card. They wrote down 3-5 goals or dreams that they wanted to achieve for themselves. One young lady who participated had a goal to go back and finish her college degree. Her second goal was to buy her first home.

Now, remember this was three years ago. Because of the way things rolled out and happened we have only been following up via email and some other support that we have. This particular person we had not seen in three years. 

Testimonial

A couple of months ago we had another meeting at the organization. To our surprise this same woman walks in. In her hand was her Dream Employee card that she had filled out 3 years ago. She wanted to show us that she had not only finished her degree, but she had changed departments and was actually working in the department she had always wanted to work in. Also, she had just recently bought her first home. 

She showed us her Dream Employee card. It was filled out with her goals, the steps she had taken, and what she had done. She was raving about how this process had helped her; not only in her personal life but also in her career. She feels like she contributes to her organization in a much bigger way now.

This is just a cool little story but one of many that we hear about all the time. We hope this shows you the power of this process within an organization. Reach out to us and schedule a free consultation if you’d like to hear more stories or would like us to demonstrate The Dream Employee in your company. 

Start your New Year off engaging your employees in a whole new way — believing in them and helping them achieve their hopes, dreams and aspirations.

 


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One afternoon, two business owners who had graduated from the same university ran into each other. In college they had the same professors who taught them the ins and outs of running a business. They had both been filled with dreams of becoming rich by building a successful company that made a huge difference in the world.

Recently when these two guys ran into each other while on a break at a seminar, they realized they were still very much alike. Both were happily married, had young kids, and as it turned out, they each had started businesses in the same industry.

BUT there was one difference!

One of these business school grads was working as a solo entrepreneur making a comfortable $100,000 a year. The other guy had built a team of employees that were fully engaged and they all had an “ownership” mentality. He had invested and leveraged all their skills, abilities, hopes, dreams, aspirations, and their creativeness to build a company that had accomplished all his hopes, dreams and aspirations. He was raking in over $1 million a year in net profits.

What made the difference?

The Secret was The Dream Employee Process

If you’re like me, when you hear a story like this you wonder what really did make the difference between these two men?

We all know stories like this, and we all have evidence demonstrating that it isn’t always raw talent, intelligence, perseverance or even dedication that makes a difference. It isn’t that one person has a “burning desire” and the other doesn’t.

The difference lies in this –

  • What each person knows.
  • How they personally make use of their knowledge.
  • The difference is in continuously growing and using their knowledge.

I’d love to help you can grow your knowledge and learn how to have a successful business by leveraging The Dream Employee process. Schedule a free consultation now to learn more about it.


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We’ve talked before about your employee being your “First Customer.”  One way at Confidence Coach that we help companies grow is to help them recognize that their greatest untapped resource is their employee — who we refer to as their “First Customer”.

Your employees are the ones that know the most about your business. They have the greatest interaction with your customers. Nobody has a greater bearing outside of you for your company’s success, than your employees do.

So in order to start thinking about your employees as your First Customer — thus increasing employee participation, engagement and enthusiasm — ask yourself these questions:

1. What do you do for your (paying) customers that you could do for your employees?

Are there any discounts on products or services or is there something you do at events that you could also do for your employees? It could be any number of things and only you can answer that question.

Be original!

But, you need to start recognizing that your employees are your First Customers. Start thinking of them in this way and create an “experience” for them like you would create for your paying customers.

2. How can you serve or support your employees better?

It’s a simple question, yet if they are your First Customer and they’re so important, you should be thinking about how you can serve and support them in a way that would help them do a better job at work. If they feel supported and know you really care, this will increase their performance and also improve their attitudes at work.

3. What do your employees need from you in leadership?

How is that to be done? What are they looking for? Have you asked them what they need as far as leadership, vision or direction for themselves, for their unit/division of the company? You need to have that conversation. I think you will be surprised at what you hear.

4. What are your employees’ stumbling blocks in their work?

What’s getting in the way of them reaching their full potential to produce, serve and make a happy repeating customer? They should be able to tell you these things and then you need to know how to overcome them.

5. What are three things you will do to improve your First Customer (employee) experience?

Think about three things you will do this month to make your employee experience better. The first thing you’re probably going to say is:  you’re already paying them; we have benefits, vacation, etc. But those things aren’t enough in today’s economy because employment is basically zero. There are a lot of jobs out there and not enough people to fill them. Do something different and think about them as your “First Customer”. What are three things you could do for them that would give them a greater sense of value, appreciation and support in the work that they do for your company?

Helping companies view their employees as their “First Customer” is just one of the processes we use. If this peaks your interest, we also have a process called The Dream Employee. We love working with business owners and their employees.

We also love to help employees tap into their greatness to exponentially grow your company! Reach out to us at confidencecoach.org and schedule a free consultation today to help you with your First Customers.


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