Tag Archives: employee engagement

As we help business owners and CEOs with employee engagement, some of the questions that I ask them are:  How do you engage your employees?

What’s fundamentally going on in the employee’s mind?

What are they really seeking in this working relationship?

Two Takeaways.

There are two things today that I want to point out to you that are really important for your employees.

  1. The first is to be “known”. People want to be known for who they are and hear their name said. When you call them by name, it makes them feel good. Think about this — How many times do you walk down the hall, go through the warehouse, or maybe you’re out on a job site, and you don’t acknowledge someone that you see? Do you call them by name and say hello? Or, do you simply go on by? Do you ask how the project is going? How their day is going? Are you too focused on your own thoughts to stop and be friendly?
  2. The second thing is to give your employees a place in your business or relationship where they have a voice and can be “heard”. Do you have a specific place where they can report to you about safety, a project, ideas for the company or just whatever’s going on in their mind? Do they feel comfortable expressing their thoughts or concerns to you?

When we work with companies, we not only work with the owners and leaders, but we also work with their employees using The Dream Employee. Being known and heard are two of the biggest needs we hear from employees. I hope you will use these two big takeaways to improve your company culture and engagement.

This sounds relatively simple to do. However, it takes intentionality on your part to really make your employees feel that they are known and heard. These two things are critical. If you’d like to learn more of what we do and how we can implement The Dream Employee in your company, schedule a free consultation today.


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Do you have an employee engagement strategy?  If so, how are you following through on it and how do you know if it’s working?

Employee engagement is an area that we specialize in and are passionate about. We have employee engagement tools to help you.

One of our processes is called The Dream Employee. This tool is a great way to find out what motivates your employees. By going through a simple questioning process with each one of your team members at your company on a monthly basis, you can learn how to help, support and encourage them to achieve their own personal goals and dreams.

When you begin to know your employees on a personal level, it helps them to see the connection between their goal or dream and their work that they are doing in your company. It creates collaboration and helps them make the connection between their personal life and their work. It also helps with retention, motivation and engagement. They realize that you really care about them as a person.

When people are achieving their own personal goals or dreams, they are internally motivated. You don’t have to do all the motivating every day, every month or every quarter.

If you’ve been out there for a while trying to figure out how to improve your employee engagement and nothing is working, reach out to us for a free consultation. We will give you a free demonstration of how The Dream Employee works. The Dream Employee program is one that can be maintained and tracked and has been getting transformational results with our clients.


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Have you ever thought about how your employees REALLY feel about your business? It may be that you haven’t thought about this or don’t think it’s important. Then again, maybe it’s a question you are afraid to ask!

Do you really know how your employees feel about your business? About working there? What does working there feel like to them?

I know some of you are thinking — I don’t really want to know; and that’s very real and understandable. However, everyone needs to think about this. How your employees feel about your business is what they’re going to reflect to your paying customers and to each other.

How your employees feel can create a culture that is really positive, collaborative and progressive, Or, how they feel can create a culture that is filled with negativity, backbiting and all kinds of other problems. These negative kinds of things can, and will, slow down the progress and growth of your business.

The Survey Solution

You may ask what can be done to help people like you with this challenge? At Confidence Coach, we come in as a third party and send out an anonymous survey to find out how your employees feel about your business. We ask them their opinion on how it’s running, how they feel about their managers, and maybe what they think of the systems you have in place. We do this anonymously so that they feel protected and can be totally honest. They know we won’t reveal their names.

We create the survey (with your input) and use questions in such a way to really find out what and how they’re thinking. Then we’re able to provide that information to you as the owner or CEO of the business. This will help you get a feeling of where your company culture is. It will help you know how employees are interacting, and how that’s being projected to your customers. This is incredibly valuable information.

We have a lot of success stories of people who have used this tool to help figure out what is going on in their company with their employees. It’s a secret weapon we provide for people on a quarterly basis. This gives ongoing information so you can make good decisions and can understand what’s happening in your culture.

We spend a lot of money as business owners and CEOs to figure out who our paying customer is. We are always trying to get to know their likes and dislikes, what’s going on with them and how we can serve them better. But most of us are missing a great opportunity if we are don’t know what our “first customers” (our employees) are thinking and feeling. The Survey Solution is a great tool for this.

If you’re interested, please reach out and schedule a free consultation to talk more about this. Also, you can check out a video on YouTube where I talked more about The Survey Solution

 


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When we do executive coaching, it’s clear that every CEO, business owner, or entrepreneur comes to us with the dream to build something. That’s the mission that drives companies from a kitchen table to a billion-dollar empire. Unfortunately, there’s one thing almost everyone forgets. It’s the reason why disengagement is up to 80% and turnover is the highest it’s been in decades. We forget that our companies are made up of people.

Each of those people has a dream, right? Everyone has hopes outside of work. But those hopes and dreams are often seen as liabilities to mitigate instead of assets to leverage. But think about this: If I could connect my job in accounting with my dream of learning to ski, how much more would I put into my job? If I knew my company was supportive of my dreams, how much more committed would I be to that company?

We work with business owners and help them implement a program called The Dream Employee that asks each employee the question: What are your dreams, goals and aspirations? 

It can make a huge impact in a company when employees know and are shown that you really care about them and what they care about. For example, when they run a marathon, maybe you make a fun video about it and send that out to customers and employees to celebrate their achievement. It’s so important to celebrate and acknowledge their wins with them as they achieve their dreams and goals. 

This isn’t just about being nice. When people are in the process of achieving their dreams, that’s where real productivity happens — that’s where growth and creativity and connection happens. A bonus can’t do that! A bonus can’t motivate your employees longer than a week. A bonus can’t drive connection amongst your team. As an employer, you can’t compete in this world anymore with just a paycheck. Employees want to live for a purpose, and if you can help give that to them, you’ll have the most motivated team of employees you could dream of. There’s nothing like purpose to drive your team towards real productivity and customer connection.

Everyone has to live and work in their own greatness. If you can harness and build that up, you can make a huge impact on your team. Together, you’ll have an even bigger impact on the world.

We’ve been talking about The Dream Employee quite a bit lately. If you want to know more and see how it would work in your company, just reach out to us and schedule a free consultation


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Have you ever thought about the fact that everyone at your company has dreams, goals and aspirations for their life; not just you — the business owner or CEO!

The Dream Employee

We work with companies who hire us to come in and implement a process with their team members called “The Dream Employee.” The Dream Employee is basically the concept of finding out for each one of your team members what their dreams, goals and/or aspirations are for their life. 

Wouldn’t it be great if you could help your team members see the connection between their job and the contribution they are making in your business with what they are after! By figuring out what really motivates them internally in their personal life and showing them the connection between their work and their goals, we find that we’re able to transform whole cultures. There is greater employee engagement and higher company morale. Your employees bring their best self to work.

Goodwill

When you know and start talking about the one, two or three things that your employees are motivated about personally, you’re depositing goodwill into them. In doing so, they come to work on Monday morning with their batteries fully charged! They come to work ready to go because they understand the connection, they feel your support, and they know that you care about what is really important to them in their life. This could be a myriad of different things — maybe it’s putting braces on their daughter’s teeth, it could be getting a second car, buying a house, a dream vacation to Italy, learning a new language, finishing a college degree, getting their GED, learning woodworking or painting, or maybe running their first half marathon. People’s dreams and goals are endless!!

If you invest time systematically into what’s important to them, they’ll start to see the connection between their life and their work. They know you care! So then when you speak about what’s important to you or what the vision or mission of the company is, they will respond in a much more positive and open way because you’ve built a relationship of caring and trust. 

The other benefit of this is when you need to have those difficult conversations (i.e. performance, attitude or maybe something went wrong and needs correcting), you have made positive deposits into their life by supporting their personal goals. This helps those difficult conversations go smoother and there’s a lot less negative pushback because they know that you care about them as a person, not just about the job.

Celebrate the Wins

This also creates a culture of amazing momentum. It’s a culture where people are achieving things personally so we all celebrate (just like when the company wins)! We celebrate them as individuals as they accomplish the goals that they have set. Doing so builds unity, collaboration and a winning attitude in your business.

It is such a joy for us to work with companies and see their team members achieving their dreams and goals. If you are interested in learning more about The Dream Employee, reach out to us today and schedule a free zoom call. We’d love to talk to you about it and show you how it could work in your company to bring your employee engagement to a whole new level.


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I have a different thought for you today which I’d like you to implement on a daily routine.  Ask yourself these two questions about your business:  “What’s right and what’s working well?”

The question of “what’s working well” can be related to today, this quarter or even this year. Then, what if you carried it a step further and as you are interacting with your employees or department heads ask them the same questions. What’s right in the company? What’s working well? Then LISTEN to what they have to say.

The next step to take this even further would be when you go out to meet some of your customers ask for their opinion too. What’s right? What’s working well?

We all know that customers are really good at telling us what isn’t working well and employees do the same. But, this changes the paradigm to ask how we can build and improve on what we are already doing a good job at.

Ask yourself and your employees how can we scale the company and deliver what’s right and what’s well to our customers in a greater way?

I think you’ll find this will change your company culture, and hopefully yourself. Instead of focusing on the problem, you are expanding on a solution and creating greater value by looking at the positive.

Go ahead and start using these questions today and see what happens. Let us know how it affects your employees and your customers, as well as changing your own thought process about how you view your company. 

For more information please schedule a free consultation. I’d love to learn more about your business and the company culture you have.


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Ask yourself this question today — What’s my limiting belief about my employees?

We’ve discovered that a majority of business owners and CEOs have limiting beliefs about what their employees are capable of doing, being, or creating in their business.

Is this something you struggle with too? 

Are You Limiting Your Employees?

Do you have limiting beliefs in any of these areas in regards to your employees?

  • what they can or can’t do; 
  • what their responsibilities are; or
  • what they can produce for your business.

If so, then these may be getting in the way of your business experiencing more profit, more growth, and actually more return on your payroll investment.

What do you believe about your employees on an individual basis, as a department or group?

Are you transferring your limiting belief to them?

Are you decreasing their ability to produce, collaborate, and deliver a better product or service to your customers?

If this idea shakes you a little bit, then I’d love to take you through the Engagement Multiplier. This is a process that we have to check where you’re at as far as your beliefs go about your employees.

You Set the Tone

As the leader you set the tone of the company. Along with that tone is a belief about what your employee is capable of doing; what they can accomplish; how good of a job they can do; how they show up to work. In order to set the right tone, you need to check in with yourself and be really honest. Ask yourself whether you have labeled and believed that your employee is only capable of certain things.

If you are limiting them by your beliefs of what you think they can do — you need to change! Stop your limiting beliefs around your employees, so that they can be set free to be more productive and do greater work. This in turn will give you more time and money from your business.

If you find this compelling and want to have an honest exchange about it, reach out to us and schedule a free consultation. Let’s change your limiting beliefs and empower your employees to do their very best.


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Today I want to talk to you about the third step in The Employee Maximizer. It’s a process that we have developed called The Dream Employee which you may recall I’ve talked about in another blog.

The Dream Employee is a great way to find out what motivates your employees. By going through a simple questioning process with each one of your team members at your company on a monthly basis, you can learn how to help, support and encourage them to achieve their own personal goals and dreams.

When you begin to know your employees on a personal level, it helps them to see the connection between their goal or dream and their work that they are doing in your company. It helps create collaboration and makes a connection to their job that helps with retention, motivation and engagement to the company’s vision.

People that are achieving their own personal goals or dreams are internally motivated so you don’t have to do all the motivating every day, every month or every quarter.

All you have to do is help them make the connection between their job and their own personal goals. Your company culture changes once they realize that you really care, and show them that their work is a vehicle that can help them achieve some of their goals and dreams.

Reach out to us and let us know if you’d like to talk about this. We’d love to share the idea with you in more detail.

 


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I spoke to you about The Employee Maximizer a couple of weeks ago. Well, the second step in this process is called The Conative Solution. What if you had a way to find out how your employee worked most naturally? The assessment we use relates to a person’s conative or “instinct” or “doing” nature. It doesn’t change over a lifetime unlike IQ or personality tests.

It helps identify and know how each employee works in their greatest strength. This will help you arrange their tasks and what they are doing. You could also use this assessment to help you manage and work with them in a way that helps them be more productive and have less stress in their job. 

This is the only assessment of its kind in the world. It’s about the way you conatively work and live. If you’re interested in finding out more about this, please reach out to us and schedule a free consultation. We’d love to tell you more about it.


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We have a process called The Survey Solution that we have been using for several years which provides business owners, CEOs and executives the information they need to find out what their employees are really thinking about their company.

This confidential third-party survey lets you know what your employees think about their jobs, their coworkers, your customers, and then about their own future with your company. It’s a really vital piece of information that enables you to manage, lead, and empower your employees to be successful. It can also be helpful in retaining employees and fully engaging them in the work they are doing.

The survey results remain anonymous so that it protects both the employee and the employer and allows for more honest and authentic answers. We’ve been doing this and getting great results for businesses.

The results and summary also help the leadership to guide, direct and to get the best out of their employees and payroll investment. Another benefit is creating a culture of understanding and collaboration among the staff.

If you’d like to see how this works, reach out to us and schedule a zoom call so that we can talk about doing a survey for your company at no charge to you to show you how effective this can be for your business. It will take your business to a whole new level in every way.


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