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Our Solution System will ask questions to help you get clarity about your roadblock, barrier or obstacle and also help you create your own solution.

I want to talk to you about obstacles, roadblocks and barriers — these are things that are in the way of you taking your company from where it’s currently at to the next level. Oftentimes we look at a roadblock or obstacle and we get frozen. We start procrastinating. We don’t want to deal with things.

But today I want to give you a little insight into something that’s really helping our clients get to the next level. We actually want you to focus on and be specific about the obstacles or roadblocks, the barriers, the things that are in the way of you going to the next level in your company and your business. What I mean by that is we actually have a process called The Solution System where we focus on and help you get clarity through our questioning process to identify the barrier or obstacle.

  • What does it look like?
  • What does it feel like?
  • What’s causing it?
  • What are your thoughts about it?
  • What are your limiting beliefs around it?

We have you list out all the answers to those questions. You may ask why is it so important to focus on the obstacle or roadblock? The reason is, by going through our eight step process, we will ask questions that will help you uncover the solution. Your breakthrough solution will come from within all these barriers and obstacles, doubts, fears and limiting beliefs that you have around it.

Believe me – there’s a solution in there!

We take you through a process to uncover and then create your own solution, your own breakthrough. This solution/breakthrough will take your business from where it’s been stuck, where it’s plateaued, to the next level. The thinking behind this is really how your mind works. We help you focus on what the problem is, study it, ask questions about it, dig deep and be honest about what the obstacles are. And then, we dig in with some questions and ask what the solution is that’s hidden in all of that. As we do this, breakthrough after breakthrough happens, mindsets gets changed and “limiting” beliefs become “beliefs now for a bigger future”. The solutions show up right there on the worksheet during the process.

We’ve done this over and over again, and it always surprises people. They’re like, “Wow, I never saw that an hour ago, and now I have these great plans, these steps forward, this breakthrough that I needed to have to take my business to where it needs to go.” So, this is all about you stopping and asking, “Okay, why am I stuck, where am I stuck, and what’s going on there?” And then saying, “Okay, I want to work on that, and I’m not gonna run away from that. I’m not gonna be limited by that. I’ll focus on it.” Out of these tough questions, we’ll find a solution with you.

So, if this sounds interesting to you because perhaps you have a big obstacle or barrier, maybe you’re stuck, or, you’re not stuck but you can’t seem to be able to get to where you want to go — reach out to us at Confidence Coach and set up a free catalytic conversation. We’ll give you the worksheet and the process. We’ll take you through it and teach you how to create your own solutions and have breakthroughs in all areas of your business. We look forward to doing that with you and we’ll talk to you soon.


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We have been using what we call “The 5 Minute Miracle” as we’ve been working with clients to help them make progress on their goals.

The idea is that you need deadlines. You also need a short amount of time to stretch yourself to see how much you can get done in a short period of time.

What we do is we gather the team together and have them clarify what the goal is that they’re working towards — their biggest goal. We ask them to write down what they think they can potentially get done in 5 minutes to make progress or create momentum towards their goal (maybe write down 3 things). These are things they could get done in a 5 minute span towards the goal. They write the goal out and then write the items below it of what they think they can do in that 5 minutes.

Then, we set a timer, and they get to work to see what they can do in 5 minutes to complete their list!

We’ve just been doing this for a couple of weeks. We had a team the other day that between all of the people on the team they were able to accomplish 13 things in 5 minutes. That’s 13 baby steps towards their major goal in 5 minutes. They literally got more done in five minutes than they had gotten done in the last week towards this big goal for their company..

It’s interesting how much you can get done towards the progress of reaching your goal simply by:

  • compressing time;
  • being focused;
  • forcing yourself to think in small enough increments; and
  • breaking things down.

So that’s why we call this “The 5 Minute Miracle.” It’s  amazing what it will do for you.

If you’re interested in getting the worksheet or talking to us and having us take you or your company through this, just let us know. We’d be glad to do that. You can set up a time for us to work with you either virtually or in person. Glad we could pass on this little thought today of how you move forward in achieving your goals in just 5 minutes.

Make it a great day!


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When I was on a virtual call the other day with a bunch of business owners, everybody in the group had a revelation about setting a deadline. What came out of that session was that we’d all had major projects and things that we were trying to get done. As people were sharing about those things and how they were going about doing them, we all agreed that in order to accomplish great things and get work done, we all were using a “deadline.” A deadline is a “has to be done by” this date or time — without a shadow of a doubt; there’s no overtime for the project. What we all discussed and discovered is that deadlines are actually our friends!

Deadlines helped each one of us to achieve things that we previously hadn’t been able to achieve. By enforcing a deadline, then using that as a way to produce work to get projects done or to move the ball forward, we had all had great success because of the deadline.

So as a tip for you as a business owner or CEO — are you using deadlines in a positive way?

A lot of times we look at deadlines and dread them. We look at them as a negative; but actually a deadline is a great assist!. It’s like a big push for you to get up the mountain to reach the top.

You should also realize that as a business owner, an entrepreneur or CEO, a deadline actually stimulates creativity. Deadlines stimulate your ability to work and be more focused. You can really use this as a great tool in your business.

Right now if you don’t have any hard deadlines for projects or things that you want to achieve, (maybe goals or dreams that you have), I encourage you today to sit down and give yourself two or three really strong deadlines on things that you want to achieve within your business. Then report to us the results. We are starting an accountability group of people that use deadlines and who want to make a huge leap or see huge progress in their business. We’re all finding as the deadline draws closer, even though we may have a lot of things that have to happen, having the deadline helps us to achieve things and ramp up to get things done.

So, you see, deadlines are our friend! I would encourage you to use deadlines in your business, your personal life and with your employees too. Let us know how the deadlines are working for you. I challenge you to put some really hard ones in your life. You might be surprised at what you can accomplish with a really good deadline.


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Today I just wanted to talk a little bit about the power of your mindset as a business owner, entrepreneur, CEO or leader. One of the things I want you to stop and think about for a minute as you’re leading, managing, going about your business is:

  • What are you focusing on when it comes to your business?
  • Are you focusing on what isn’t working and what the problems are?
  • Or, are you focusing on what is working and what you can build on?

And what I mean by that is:  what we focus on, what we put our mental energy into, our emotional energy or thoughts into really becomes what the result is down the road. Sometimes you don’t realize that and you are asking yourself “how did we end up where we ended up a year ago?”

Well, where you ended up and where that all started was in your mindset, your thinking or what you’ve focused on. Remember to get clear about what the result is that you want in your business in this next year, and then focus intentionally daily on your decisions, your choices, the way you talk about your business, the way you interact with your business with that result in mind.

Don’t focus on what you don’t want, but focus on what you do want the business to manifest. Focus on the result that you want to get from the business. Whether that’s a financial return or a new product launch, maybe it’s a new store to be opened up, or whether or not to go online. It could be a myriad of things. But think about what your mental focus is, your mindset, the amount of energy that is going into what you want.

Because I think what you’ll find is if you really take inventory, a lot of us spend a lot of time on thinking about things or have a mindset focused on what we don’t want.

We need to turn that faucet off. Turn on the faucet of what you do want, what you want in the future, and thinking in your mindset around that as you go through the day in your business.

So, once again, thanks for reading. We’re at confidencecoach.org. Subscribe to our YouTube channel too. We’d love to talk to you about your mindset. And if you’d like some coaching, reach out to us for a catalytic conversation. Thanks.


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The Circle of Encouragement is one of the things that we’ve been doing with clients when we work with them during The Dream Employee process. This is something you might want to do after a long strategy meeting, a coaching session, or a team meeting that you have on a regular basis. This will end a meeting on a different note and in a different way. We talked earlier about starting a meeting with wins (things that people are excited about), so now we want to give you a new strategy of how to end a meeting. This may be a real stretch for you, but it is going to create great culture, great collaboration, and unity within your company in a profound way.

This is something I learned taking teams all over the world – to Africa, India, Haiti on mission trips. I would gather the team at the end of every day, and we’d get in a circle. One at a time, we would turn to the person next to us and speak 30 or 60 seconds of encouragement to the person sitting beside us. We’d go around the circle one way and then go back the other way, so everybody got to be a receiver and a giver of encouragement. After doing this with about 30 different teams that I’ve taken out in the last 10 years, I’ve adapted it to business. We are now doing this with our people we are coaching, with their employees and employers at the end of the meeting or training session. We call this process the Circle of Encouragement.

Basically, it’s a very simple idea to do in your company. One person starts out and they turn to the person next to them and for 30 seconds they say all the things that they appreciate about that person in the work that they do within the company. Then that person turns to the person next to them and does the same. This process repeats itself and goes all the way around the circle. Then when you get to the beginning, it flips the other way around. Each person gets to speak and receive encouragement from the people on either side of them.

What this really does is it brings unity. It brings appreciation. It brings respect. It creates a culture where positive things are verbalized and people get to hear about the things that they’re doing well. This creates unity within the team. It also helps other people in the circle that maybe don’t work closely together get to know each other better and understand what each person really brings to the team. It’s a great value.

We like to do this to end a meeting instead of ending a meeting with “I’m overwhelmed because I’ve got 15 new things I’ve got to do”, or “I didn’t understand that”, or “that meeting didn’t go well”. The meeting begins with wins and ends well with encouragement. This is how you create a culture that is unstoppable. A culture that goes beyond just doing a job, but actually really doing a job with a group of people and a team that is all about seeing the best in one another.

We call this a Circle of Encouragement. We’re way out on the frontier of employee engagement and creating culture with some profound, but very simple things that we teach and help our leaders put into place in their business so that they can get the maximum result from each team member. Everybody in this day and age needs encouragement! And so we actually put it in the meeting agenda. We teach it; we do it with people. It’s uncomfortable at first. But when you see the result — people start receiving that encouragement — you see your whole culture just be transformed.

Here at Confidence Coach, that’s what we’re about – transforming cultures, making a working place for employees and for owners to be awesome. In order to be awesome, people have to feel encouraged and to feel like they’re winning. And this has to be done on a regular basis. This has to be something we do all the time.

Share this with people that could benefit from this. Let us know if you’d like to know how to do this, and we’d be glad to come in and show you how to do this either virtually or in person. Subscribe to our YouTube channel. Check us out on confidencecoach.org. There is a free 60 minute catalytic conversation if you’d like to talk about this area of employee engagement, employee retention, or how to improve the culture of your company. We’re passionate about it. We do this every day. We love what we do and we’d love to help you!


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Today I wanted to talk to you about how you can use clarity and vision for the future to lead well as a business owner, CEO or entrepreneur. I’d like to give you an effective way to help you lead your team and/or your employees, as you go forward.

When we talk to employees, we have seen that one of the areas where they feel uncertainty or unrest, and they start procrastinating and maybe not performing at their highest level, is when they lack a clarity and a long-term vision from the owner, CEO, or entrepreneur. So if you haven’t talked about or let your employees know your vision in the last six months, one of the things that we’re helping our clients with is how to have what we call a “clarity” talk.

Here’s how to have a clarity talk: Get your group or team together and in about 15 or 20 minutes, give them the long vision of what you’re seeing and what your plans are; what the strategy is; where you’re going; what’s happening in the industry.

They need to hear this from you at least a couple of times a year. When you do this, what you find out is that all the uncertainty about the future and all the negativity that is coming at them (fear via social media, the news or maybe something happening in their own life), this will help dispel that a little bit. They will realize that you’re actually thinking, planning, and strategizing about the long-term future of your company and your business as it goes forward. This helps bring clarity to them; which brings confidence and courage, and then a willingness to invest even deeper into the work that they’re doing in your business.

We suggest that you really focus on this idea of giving a message of clarity that comes directly from you about the business, about their long-term future. Which for a lot of them, they’re looking at the company as their future vehicle to get them where they want to go. But if they don’t hear it from you on a consistent basis, their minds can wander. They can think that another company is a better opportunity because there’s more clarity about where they’re going, what they’re doing, why they’re doing it, and who’s doing what.

So that’s our tip for today. Bring clarity and leadership to your company by giving them this clarity/vision talk on a regular basis. Once again, if you found this valuable, let us know. If you’d like to know more about how to put a clarity talk like this on, we could give you the template to do that. Please subscribe to our Youtube channel, share this information, and we’re always available to do a free consultation with you if you’d like to know more about how we’re helping business owners and CEOs today.


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We are working with several companies right now and their number one challenge is onboarding or recruiting. They are trying to fill the empty spots that they have in their company and it’s becoming a huge issue. A client of ours was saying the other day that he has a candidate for a very important position. He met with him, they’ve done the interviews, and they know that this is the right person. But, the gentleman told him that he has two other offers and that he’s weighing, which is the best offer. The money’s about the same, the industries are the same and the company sizes are pretty equal. He said he didn’t know what else to do in order to get this guy to come to work for them and not one of their competitors. I asked him what he’d talked about. He said, he’d told him about how great the company was, the culture, that their company is like a family, and they’ve been in business a long time. This would be a great fit for him and he wouldn’t have to move.

But these are all the same things that every other company has been telling him. And so I said, why don’t we think about it from his point of view as a candidate that could really add a lot to your business? Why don’t you call him back in and once he’s sitting down, ask him these questions:

  • How could this position help you get what you want out of life?
  • What are your dreams, goals, aspirations?

Then spend a half hour talking about how your company can help him achieve those dreams, goals and aspirations.

And I said to him, if everything else is equal, but you’re actually talking about what he wants to do with his life, his personal dreams and goals for himself, his family, and find out what he wants out of life — once he sees that you care about that, you will have an unfair recruiting tactic that nobody else is using in your industry. Sure enough, that was the result. The guy came to work for him after they had that conversation.

If you’re also experiencing this zero unemployment environment, you need more people on your team, you’re finding recruiting much harder, and you’re finding that you have empty spots you’re recruiting to fill — try this approach and ask the recruits these questions. This will set you apart from your competition and enable you to get those key people into your company so that you can keep on the path of growth.

At Confidence Coach, we help business owners, CEOs, and entrepreneurs with the task of maximizing their greatest asset, which is their employees, their “first” customers. Part of doing this is you have to be a great recruiter, and part of being a great recruiter is not seeing it just from your side (the company’s side), but seeing it from the perspective of the potential candidate who could come in and help your company grow even further.

If this is helpful, please contact us or you can schedule a free catalytic conversation. Make it a great day!


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I just wanted to talk about how you can, in just one moment, get extra effort from your employees. You can get them to go the extra mile and consistently improve their performance.

You want to know the secret? It’s really not up to them. It’s up to you!

I challenge you to go around your business and see where your employees are working and what they’re doing. Go around with one focus and that is to look for what they’re doing right, what they’re doing well, and then acknowledge it. For example, tell them that you really appreciated the way they handled that customer situation or the way they processed an order, or maybe the way that they have kept their work area clean — or whatever it may be. You get the idea.

But the challenge that I’m throwing out to you today is to walk around your business and look at every employee and try to find the good things that they’re doing. Then the second step is to acknowledge it, to verbalize it such as, “Hey, I see what you’re doing here!”

It’s great and important to focus on what they’re doing right, well and good. Now this can be really challenging because for most of us, what we’re seeing all the time is what they’re not doing, what they’re doing wrong, the problems they have, and all those kind of things. But what I’m asking you to do over the next week is to every day get up from your desk and get away from your office. Go to where your employees are and acknowledge and look for the things that they’re doing right. Then, verbalize those right things to them. Don’t just think it in your own mind. Actually tell them and acknowledge them. Focus on what they’re doing well, what they’re doing right, and how great a job they are doing. You’ll be surprised how this changes the dynamic of your team and your employees. Have everybody in your organization do this as well!

Looking for the positive is something that we have to train our minds to do. But what we do here at Confidence Coach is we give you ideas, we give you processes and thoughts that help you get the greatest return out of your biggest investment (which is your employees — they are your “first” customer). Think about this and see how you can get the results that you want from your team.

If this is helpful, let us know. If you’d like to talk about coaching and hear about different programs and ideas that we have, please reach out to us and schedule a free catalytic conversation. You can also subscribe to our YouTube channel or to our blog.

Remember, you have everything you need to be successful in your business with your employees right at your fingertips. All you need to do is to take action today.


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Here’s a simple exercise you can use if you are having difficulties getting on the same page with your employees, managers or supervisors. Perhaps you can’t get on the same page due to a past conflict or a personality issue. I’m going to give you a solution today that is a question you can ask that will transform and improve difficult working relationships. It helps owners and leaders get on the same page with their employees, creates strong bonds, builds collaboration and helps people work together better.  

Is there someone in your organization that immediately comes to mind? Someone that’s hard to work with them or you’re having a struggle, problem or an issue with? Then this question should help turn the situation around.

This is the step you need to take and the question to ask them. Get them in your office or in a place where you can talk to them one-on-one for a few minutes without any interruptions. Ask them first if it’s okay to ask a personal question, and if they are agreeable, ask them “What matters most to you in your work here at this company and personally in your life?”

Now, you may just want to ask “What matters most to you about the work that you’re doing here in the company?” And that’s far enough. But, if you feel like you can go deeper, you should also ask them the question “What matters most to you personally?”

And then be quiet and listen.

What this does is it changes their whole feeling about you because what we are finding by using this question is that nobody in their life or very few people in their life are really sitting down and going –  Okay, what’s going on with you? What matters to you and what is happening in your life that might be affecting this work thing or what are you really struggling with at work? And by asking this question, you open the door to have a conversation.

Now, the second part of this is after asking this question, you have to be willing to listen. You have to be willing to turn yourself off and really listen to what they’re saying. And then after they have answered that you might want to follow up with the question of “why?” Why does that matter to you and why is that important to you?

In doing this, you will open a door of understanding to be able to manage, to work with and understand what makes this person tick. We have found that it has undone a lot of problems in relationships  – managers vs. employees, owners vs. employees, and has turned those dynamics that are “versus” into, “Oh, you’re a human being too!”. Your people have things that matter to them, and you need to know what those are in order to lead them well.

My challenge to you today is if you know somebody who immediately came to mind (or a bunch of people!), take five minutes and ask a couple of people this question, and then let us know how that works out.

If you’d like to know more about how to interact and build strong, healthy relationships in your business, reach out to us at Confidence Coach. We’d love to help you with this. Also, if this has been valuable to you or you know somebody that this would be helpful to, please pass this information on to them.


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You know how you really feel about your business, but have you ever thought about what your employees really feel about your business? It may be that you haven’t thought about this or don’t think it’s important, but then again, it may be something that you are afraid to ask!

Do you really know how your employees feel about your business? About working there? What does working there feel like to them?

I know some of you are thinking — I don’t really want to know; and that’s very real and understandable.  However, everyone needs to think about this because how your employees feel about your business is what they’re going to reflect to your paying customers and to one another. This also creates a culture which is either really positive, collaborative and progressive, or it’s a culture where there is negativity, backbiting and all kinds of other problems that slow down the progress in your business.

You may ask what can be done to help people like you with this challenge? At Confidence Coach, we come in as a third party and do what we call an anonymous survey to find out how your employees feel about your business. We ask them their opinion on how it’s running, how they feel about their managers, and maybe what the systems are. We do this anonymously so that they feel protected and they can be totally honest because they know we won’t reveal their names. We create the survey and use questions in such a way to really find out what and how they’re thinking, and then we’re able to provide that information to you as the owner or CEO of the business. This begins to help you to get a feeling of how your culture is at this point. It will help you know how employees are interacting and how that’s being projected to your customers. This is incredibly valuable information.

We have a lot of success stories of people who have used this tool to help figure out what is going on in their company with their employees. It’s kind of a secret weapon we provide for people. We normally do this on a quarterly basis. This enables you to have ongoing information so you can make good decisions and can understand what’s going on in your culture. We spend a lot of money as business owners and CEOs to figure out who our paying customer is, what they’re about and what’s going on with them, but we miss the opportunity if we are forgetting about our own employees, our “first customers” and what’s happening with them. This is a tool to do that.

If you’re interested, please reach out and contact us. We’d love to demonstrate how this can work for you. Also, if you know somebody else that this would be help, please pass this on. Maybe they have some questions about what’s going on with their employees or want to know how their employees are feeling. If so, forward this article to them and then subscribe to our YouTube channel where I’ve also talked about this.

Make it a great day!


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