Tag Archives: leadership

There’s a coaching exercise that we call The Clarity Solution which helps you understand why and how you do what you do. It can also help you analyze why this is important to you. Because sometimes as owners, we forget the big stuff like this or don’t touch base with it. We can then start to drift one way or another and get off track. So with this process, people get refocused and it brings them back to who they really are and what they truly believe.

I was at a conference a couple of years ago and a gentleman speaking said this: “Love me or hate me; there’s no money in the middle.” A lot of business owners think they have to try to satisfy or help everybody. They are trying to be everything to everybody; that never works. It’s always a recipe for disaster. If someone is struggling with this, we use The Clarity Solution to bring them back into focus and ask them what it is that they really believe; what is it that they’re really doing; and who they’re really serving, both in their customers and employees.

CLARITY QUESTIONS – Ask yourself these questions:

  1. What do you stand for? What do you stand for as a business owner, CEO, solo entrepreneur or whatever you are? What do you really stand for in your business and yourself? What is that? Get clear about it.
  2. What do you believe? So what do you believe about what you do in the marketplace? What do you believe about the value you bring? What do you believe about your team (if you have a team)? What do you believe about your employees, the company, that type of thing?
  3. What is the first priority for you in your business? What is the number one thing? Sometimes we’ve forgotten what that is, so it’s important to touch base with that again.
  4. How do you go about making decisions in your business? Do you actually have a process that you go through to make decisions or are you just doing it randomly with intuition or on the fly? This question has helped a lot of people to develop a process for making great decisions for their business and their companies.
  5. How do you connect with people now? How do you connect with your employees first and then how do you connect with your customers second? Are you doing this in a systematic way? So once again we’ll bring that into focus.
  6. What are some good connection points that you haven’t been taking advantage of that you could with your employees and with your customers?

These are just some checkup points that create value for people. When you think about these things and answer the questions, you can then put things back into your business that you may have forgotten or add new things to give more focus and and clarity about what you believe. This will help you remember what you stand for and figure out who’s important to you. Once you’ve figured these things out and gotten focused again, it’s amazing how the results come back to your business in the way of increased revenue for you and value that you create for your clients.

Thanks for your time today and make it a great day. Reach out to us at confidencecoach.org/contact. We love hearing from you.


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Well, it’s November already and I’m here to talk to you about 2019. Have you ever heard the expression “shoot for the stars”? What happens if you shoot for the stars and miss them? Have you already set goals yet for 2019 for your business and your personal life?

I want to throw a challenge out to you. I want you to think about your goals (what you’ve got either rattling around in your head or maybe you’ve already written them out), and I want you to think about setting them much HIGHER for 2019 than you had first thought about.

Why, you ask?  Because, if we shoot for the stars and we miss them, we still accomplish a pretty amazing thing. So, my challenge to you is to think about your goals. If you have them written down, revise them, set them higher, double them, triple them, 10x them, and then see what that does for your thinking and your creativity. See what that does for your inspiration as you look at 2019 as being the Best Year in your business and your personal life. 2019 can be the year you will accomplish more than you have ever accomplished, but only by stretching yourself and reaching for the stars. It will be exciting to see where you end up. It’s going to surprise you, and it’s going make 2019 an amazing year.

Make it a great day.


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Here are three quick ideas for your today to help your company win big:

1. Ask how do we win

Ask yourself and your people this question — How does our company win big? I know you may think this sounds silly because, of course, you’re trying to win, but I want you to ask that question anyways. Get a group of your people together, ask the question, and then write down on a whiteboard all the things that they come up with it. Also, write down your own ideas as well on how you would win big in your business. What does that look like?

2. Start each day with winning

The second thing I would ask you to do is to start all meetings and the beginning of each work day with the idea of winning. Ask how are we going to win today? What’s are our wins going to be today?

3. Document your wins

The third step is at the end of the day, particularly with new people as you hire them and bring them on, have them document what their wins were for the day. Also have them document why it was important and what the next step will be for them in their winning process at work.

What you will find if you focus on winning — there will be more winning!! You’ll identify more wins and you’ll develop a culture of people that come to work every day expecting to win. When we expect to win, our mind actually finds a way for us to win, and we become this unstoppable, amazing company that’s all about winning. But in order to win we have to focus on what we are doing that’s creating the winning. How are we winning, what does that look like, and what do I need to do to win every day?

These are the three steps that we would give you to implement into your company. Try It, use it, and then report back to us and let us know how the winning is going there. Remember what you focus on, grows and multiplies. Focus on your winning. Then as you do that, your people will focus on it. And in turn, you’ll see more and more success. Subscribe to our YouTube channel or reach out to us on our website at www.confidencecoach.org. We’d love to hear from you. Make it a great day.


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I want to talk to you about something really simple today. Basically, it is — how are you looking as you walk around your business, as you interact with your employees, your customers, as you’re representing yourself? And what I mean by that is, are you smiling or are you frowning?

We may not think that that’s a big thing, but everybody takes their queue from you as the business owner on whether or not how they react to situations. So my challenge for you today is if you’re not smiling — START SMILING. You can’t expect your people to be happy and to do the work they want to do if you’re going around frowning and being negative with your body language.

Start Smiling.

As you start smiling, be observant and then watch other people smile back at you. When you smile at somebody and you really mean it, it affects the other person, and they’ll want to smile back at you. Smiling changes everything — how we feel and the stress level that we have. It also can lower the anxiety that you may have as you work through your day, as you work through problems and as you are working with your customers and employees.

Today is a very simple tip yet very cutting edge. Show those pearly whites and smile. Share a smile with somebody and watch them smile back. Watch the dynamics of your office, warehouse, or your work environment change by you being somebody that leads with a smile. Leaders set the tone for a whole organization. And you know, we can say we’re going to make a difference with our words or by our work ethic — and these things do work, but the quickest way to change the dynamic is to start smiling.

So today we are issuing you a smile challenge. Let us know your results and how it affects your people when you lead with a smile. Check in with us at www.confidencecoach.org or leave a response on our YouTube channel where we covered this topic. We look forward to seeing your smiling faces out there in the marketplace.


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I want to talk to you about a subject today that is not talked about a lot in business anymore, but back in the day, say 30, 40, 50 years ago, it was a big part of leadership management. The topic is what we call the respect multiplier.

One of the things that we do to help leaders with their employees is to talk about the three levels of management. We all know the first level of management which is managing people – their tasks, their productivity, helping them become more efficient, reporting, and doing all that kind of thing. So that’s all book learning and school learning, and that’s pretty fundamentally out there for anybody to get to and look at.

Then the next level of leadership which has become so popular in the last 10 years is this whole idea of the next level of “being” leadership – this idea of leading your people.  You know if you want them to go somewhere, you have to lead. You have to set the example. You have to be what you want them to be. You have to cast the vision. All of this is vitally important. Every successful company has a foundation of management and they have a foundation of leadership – somebody out front with courage, confidence and commitment to go to the next level.

But the next level is here and now and, in our culture in the Western world, this is critically important — and that’s the idea of respect.

How do you develop and create a respect culture between all of your teammates whether you have a thousand or a hundred thousand employees? How do you create a culture of respect? And why is respect so critical in this day and age in the time that we’re living in?

Here ere are a couple of things about respect that I want you to think about and take away.

1. You can’t give away something you don’t have.

If you don’t have your own self-respect, then you can’t really give respect to somebody else. And, if you’re operating in a culture that does not show respect for each person, who they are and their innate value of who they are, and their abilities and talents and contribution, and that can’t be mutually respected, then you’ve got all kinds of problems. You have retention and turnover problems. You have low productivity. You have incredible time wasting. You have people just going through the motions. What you have is a cycle that eight out of ten businesses suffer from right now, and that is you’re just barely holding level.

To go past management and leadership, and to really get into the new world of collaborating in unity, joint venture, and really getting people in the sense that they’re on a winning team and everybody’s valued as a player, you have to implement, be a role model, live out and institute this whole idea of respecting people. It can be as simple as listening well. As simple as saying please and thank you. It can be as simple as saying,”You know that is something that you do really well!  I respect your talent and ability in that area.”

2. Respect is also the way you operate at work.

Do you clean up after yourself after you use an office or a meeting room? Do you show up on time for meetings? Do you ask other people in the company about themselves? Are you somebody that is presenting themselves in a respectful way? Do you end your meetings on time respecting other people’s time in the business and in the company? Are you somebody that is taking care of yourself, meaning respecting yourself from that standpoint?

We have created a whole list of respect indicators that we’d love to send out to you (all you have to do is ask for it). It’s a list of things or a checklist to see where you’re at on the whole idea of respect and whether that’s a big part of your culture or not.

Think about this as a closing thought. Who are the people that have had the greatest influence in your life? Maybe it was a coach, a teacher, a manager, a CEO, or somebody that was a mentor in your life. Then think about the correlation of their influence and impact on your life and then how much respect you had for them. Then think about the influence you can have in a positive way on all of your team members if you started to institute and live out by example, respecting every person —  whether that’s the janitor or the vice president of sales or whoever that is.

This is a huge thing that you can implement, talk about and everybody benefits. Everybody gets it and everybody wins in a company full of people respecting one another. Reach out if you want a copy of the respect indicators.


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Have you ever thought about time as a tool just like you? You have tools in your business – computers, machines, trucks, etc. — all different kinds of things that you have in your business that are tools that help you be more productive. They help you create an experience or a product for your clients.

I’ll ask you again — Have you thought about your time as a tool? If you have a tool, you know you want that tool to operate at its optimum capacity, and if time is your greatest tool, are you connecting your time and the most productivity? In other words, what’s the most productivity you can get from your time? How can you maximize the tool of time that you have in order for you to get the results that you want from your life, from your business, from your relationships?

Because time ultimately is the greatest leverage.

It is the greatest tool that we have in our life and in our business as business owners, entrepreneurs and CEOs.

Stop and pause and ask yourself, “Okay, am I thinking about time as a tool? And if it is a tool, how am I leveraging my time in order that it gets the greatest result for what I want out of my life? And how am I investing in this tool so that I can be where I want to be a year from now or three years from now in order to be at my best and have a bigger better future.”

So time is a tool.

We would love to talk to you about this. We do a lot of of coaching around time. Time is the greatest asset for every company, every business, every entrepreneur, every person. Just reach out to us.


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