Have you ever thought about how your employees REALLY feel about your business? It may be that you haven’t thought about this or don’t think it’s important. Then again, maybe it’s a question you are afraid to ask!
Do you really know how your employees feel about your business? About working there? What does working there feel like to them?
I know some of you are thinking — I don’t really want to know; and that’s very real and understandable. However, everyone needs to think about this. How your employees feel about your business is what they’re going to reflect to your paying customers and to each other.
How your employees feel can create a culture that is really positive, collaborative and progressive, Or, how they feel can create a culture that is filled with negativity, backbiting and all kinds of other problems. These negative kinds of things can, and will, slow down the progress and growth of your business.
The Survey Solution
You may ask what can be done to help people like you with this challenge? At Confidence Coach, we come in as a third party and send out an anonymous survey to find out how your employees feel about your business. We ask them their opinion on how it’s running, how they feel about their managers, and maybe what they think of the systems you have in place. We do this anonymously so that they feel protected and can be totally honest. They know we won’t reveal their names.
We create the survey (with your input) and use questions in such a way to really find out what and how they’re thinking. Then we’re able to provide that information to you as the owner or CEO of the business. This will help you get a feeling of where your company culture is. It will help you know how employees are interacting, and how that’s being projected to your customers. This is incredibly valuable information.
We have a lot of success stories of people who have used this tool to help figure out what is going on in their company with their employees. It’s a secret weapon we provide for people on a quarterly basis. This gives ongoing information so you can make good decisions and can understand what’s happening in your culture.
We spend a lot of money as business owners and CEOs to figure out who our paying customer is. We are always trying to get to know their likes and dislikes, what’s going on with them and how we can serve them better. But most of us are missing a great opportunity if we are don’t know what our “first customers” (our employees) are thinking and feeling. The Survey Solution is a great tool for this.