Tag Archives: dream employee

If you are a leader, owner or CEO who believes that a paycheck and benefits is going to get great effort from the majority of your employees — you’re wrong!

You will continue to have high employee disengagement, poor work culture, low collaboration between employees, lack of creativity and energy to serve your paying customers and a lack of your own company’s goals being achieved. 

Until you do something radically different from the other business owners beyond a paycheck, benefits and some time off, you are going to keep getting the same results from your “first customers” (your employees) as you are now! 

You need to do something different that will start to truly inspire your employees to show up as a better version of themselves everyday!

Here’s the beauty — you already know how to do this for yourself.

Remember when you started your business?

You had a Dream or Goal! 

How did that make you feel? 

  1. You were Excited!
  2. You had more energy
  3. You solved problems
  4. You worked super hard
  5. You got smarter
  6. You found people who could help you build your business
  7. You made progress towards achieving your goals and dreams

Wouldn’t you like to be the Hero in your employees lives by being the champion of their deepest goals and dreams?

At Confidence Coach we can help you be that Hero!

When you begin to know your employees on a personal level, it helps them to see the connection between their goal or dream and the work that they are doing in your company. It helps create collaboration, as well as makes a connection to their job that helps with retention, motivation and engagement to the company’s vision.Your company culture also changes once they realize that you really care, and show them that their work is a vehicle that can help them achieve some of their own goals and dreams.

Reach out and schedule a free consultation if you’d like to learn more about The Dream Employee program. We’d be glad to come in and do a free demonstration to show you the transformation of how this will energize your people. 


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What I’m about to share with you could be the difference maker and advantage that your business needs for 2020!!

We have been talking about The Dream Employee process a lot lately. But in order for you to get an idea of what The Dream Employee might look like in your company and how it could be implemented, I wanted to share a few stories of what employees and owners have experienced through the program.  

  • Rachel (employee) was having a rough time at work and at home. She was not very happy with her personal life which overflowed into her work life. We asked her what really made her happy and brought joy to her life; she thought for a while and then responded “art”. Rachel began working on her art in her spare time — taking classes, learning new mediums of art. She then brought her art work in to show us on our monthly meetings. She started smiling more, getting along better with her co-workers, and getting along better with her family members. As she truly began doing things for herself that made her happy, she had more joy in her life. This was an eye-opening and life changing experience for her both personally and professionally.
  • Doug (director of a public organization) said that by making deposits of caring about the dreams and goals of their employees has created goodwill, a greater working relationship between management and employees, and higher retention.
  • Edith’s (employee) first language was Spanish but she had a goal to learn to read, write and speak English so that she could advance in the company. But she knew that in order for her to move up further in the company, she needed to improve her English. When her company became aware of her goal, they wanted to help her achieve it so they gave her time off one morning a week to attend classes at the community college. Learning to read, write and speak English has grown her confidence so much that she felt good enough about herself to share ideas with the owner that would save their company an incredible amount of money in her department by changing the way they did certain things. The company has implemented her suggestions and saved a significant amount of money.
  • Joseph (owner of a family owned business) says he has been using The Dream Employee as a way to show his 60 employees how much he cares for them beyond their benefits and 401k to what matters most in their life.
  • Stacy (a manager) wanted to have a more peaceful and lighter life by continuing to balance work and personal life. Through The Dream Employee program she is steadily focusing on her health, peace of mind, and wellness – all the things that make her happy. She has a goal to daily incorporate more of these things into her life.
  • Joe (regional manager for a Fortune 500 company) said The Dream Employee has created transparency and teamwork within the organization at a level they had never seen before.
  • In working with one company, we discovered that many of them had a goal of losing weight or eating healthier. This was brought to the attention of the owner and he brought in a weight loss consultant who came in once a week for 8 weeks to explain how to prepare food, eat properly, exercise, etc. This bonded everyone that joined in to do this. They encouraged each other and helped keep each other accountable. As a company, they lost 500 pounds last year! They are healthier and more effective in their work as a result.

See why I said this could be the difference maker? If you’d like a free demonstration for you and your team/employees, let us know. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. No strings attached. We also have many references of very happy Dream Employee clients if you’d like to talk to some of them. Just reach out and schedule a free consultation and we can set up a time for the demonstration. 

 


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Today I want to give you a little snippet of advise about the best way to predict the future of your business going forward.

First, you need to ask yourself the question of how much potential growth do you think your current team (your “first” customers or your employees) can make over the next year, three years, and/or five years?

Because how they grow and develop in their skillsets, abilities, collaboration and how fully engaged they are in your company is going to tell you and predict exactly where your business will be three to five years from now.

So sit back and really take a look at your team. Start thinking about your people. Think about what the growth track is for each individual, and then also as a team or group. How can you assist them to become better individuals and also better team players? What can you do to foster more of this? When you see where the growth trend is, then you will know exactly where your business is going to be three to five years from now. 

If you need help in figuring out how you can improve your employee engagement and really want to pour into your people on an individual basis, let us know. We have a program called The Dream Employee that vastly improves employee engagement in companies by really touching the lives of the individual.

 


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Today I wanted to give you a little testimony from someone who participated in the The Dream Employee that we provide as a service to companies. I know you’ve heard me talk about it before. However, today, I wanted to talk about it not just as a concept of how it works or what it does, but rather share a real testimony of someone who participated in the program. This is their personal result for themselves and their organization. 

So this is how it played out. About three years ago we presented the idea of The Dream Employee to a company. We had all the team members participate in it. Each team member filled out a card. They wrote down 3-5 goals or dreams that they wanted to achieve for themselves. One young lady who participated had a goal to go back and finish her college degree. Her second goal was to buy her first home.

Now, remember this was three years ago. Because of the way things rolled out and happened we have only been following up via email and some other support that we have. This particular person we had not seen in three years. 

Testimonial

A couple of months ago we had another meeting at the organization. To our surprise this same woman walks in. In her hand was her Dream Employee card that she had filled out 3 years ago. She wanted to show us that she had not only finished her degree, but she had changed departments and was actually working in the department she had always wanted to work in. Also, she had just recently bought her first home. 

She showed us her Dream Employee card. It was filled out with her goals, the steps she had taken, and what she had done. She was raving about how this process had helped her; not only in her personal life but also in her career. She feels like she contributes to her organization in a much bigger way now.

This is just a cool little story but one of many that we hear about all the time. We hope this shows you the power of this process within an organization. Reach out to us and schedule a free consultation if you’d like to hear more stories or would like us to demonstrate The Dream Employee in your company. 

Start your New Year off engaging your employees in a whole new way — believing in them and helping them achieve their hopes, dreams and aspirations.

 


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One afternoon, two business owners who had graduated from the same university ran into each other. In college they had the same professors who taught them the ins and outs of running a business. They had both been filled with dreams of becoming rich by building a successful company that made a huge difference in the world.

Recently when these two guys ran into each other while on a break at a seminar, they realized they were still very much alike. Both were happily married, had young kids, and as it turned out, they each had started businesses in the same industry.

BUT there was one difference!

One of these business school grads was working as a solo entrepreneur making a comfortable $100,000 a year. The other guy had built a team of employees that were fully engaged and they all had an “ownership” mentality. He had invested and leveraged all their skills, abilities, hopes, dreams, aspirations, and their creativeness to build a company that had accomplished all his hopes, dreams and aspirations. He was raking in over $1 million a year in net profits.

What made the difference?

The Secret was The Dream Employee Process

If you’re like me, when you hear a story like this you wonder what really did make the difference between these two men?

We all know stories like this, and we all have evidence demonstrating that it isn’t always raw talent, intelligence, perseverance or even dedication that makes a difference. It isn’t that one person has a “burning desire” and the other doesn’t.

The difference lies in this –

  • What each person knows.
  • How they personally make use of their knowledge.
  • The difference is in continuously growing and using their knowledge.

I’d love to help you can grow your knowledge and learn how to have a successful business by leveraging The Dream Employee process. Schedule a free consultation now to learn more about it.


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We’ve talked before about your employee being your “First Customer.”  One way at Confidence Coach that we help companies grow is to help them recognize that their greatest untapped resource is their employee — who we refer to as their “First Customer”.

Your employees are the ones that know the most about your business. They have the greatest interaction with your customers. Nobody has a greater bearing outside of you for your company’s success, than your employees do.

So in order to start thinking about your employees as your First Customer — thus increasing employee participation, engagement and enthusiasm — ask yourself these questions:

1. What do you do for your (paying) customers that you could do for your employees?

Are there any discounts on products or services or is there something you do at events that you could also do for your employees? It could be any number of things and only you can answer that question.

Be original!

But, you need to start recognizing that your employees are your First Customers. Start thinking of them in this way and create an “experience” for them like you would create for your paying customers.

2. How can you serve or support your employees better?

It’s a simple question, yet if they are your First Customer and they’re so important, you should be thinking about how you can serve and support them in a way that would help them do a better job at work. If they feel supported and know you really care, this will increase their performance and also improve their attitudes at work.

3. What do your employees need from you in leadership?

How is that to be done? What are they looking for? Have you asked them what they need as far as leadership, vision or direction for themselves, for their unit/division of the company? You need to have that conversation. I think you will be surprised at what you hear.

4. What are your employees’ stumbling blocks in their work?

What’s getting in the way of them reaching their full potential to produce, serve and make a happy repeating customer? They should be able to tell you these things and then you need to know how to overcome them.

5. What are three things you will do to improve your First Customer (employee) experience?

Think about three things you will do this month to make your employee experience better. The first thing you’re probably going to say is:  you’re already paying them; we have benefits, vacation, etc. But those things aren’t enough in today’s economy because employment is basically zero. There are a lot of jobs out there and not enough people to fill them. Do something different and think about them as your “First Customer”. What are three things you could do for them that would give them a greater sense of value, appreciation and support in the work that they do for your company?

Helping companies view their employees as their “First Customer” is just one of the processes we use. If this peaks your interest, we also have a process called The Dream Employee. We love working with business owners and their employees.

We also love to help employees tap into their greatness to exponentially grow your company! Reach out to us at confidencecoach.org and schedule a free consultation today to help you with your First Customers.


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commitment

Are you in business and you’re feeling stuck?

You’re not sure what it is, you’re not sure why, but something’s plateaued.

You can’t seem to move forward with growth and strategy.

What’s going on here?

Well, without having to crawl into your mind, I’m pretty sure I know: You haven’t fully committed to moving forward.

You haven’t burned the bridges. You’ve left the back door open. You keep thinking that maybe, maybe there’s a way out.

But if you recall all the success you’ve had in your business in the past, wasn’t the first step your 100% commitment to going forward?

When you commit that way, your mind creates the courage and the capability to overcome fear and have that win.

We work everyday with our coaching clients to help them achieve their desired results. Sometimes you have to look back to see what you’re committed to before you can move forward on the path to success.

Schedule a free session so we can help you get unstuck and get you back on track with your commitment.


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If you are looking for another great way to end a meeting on a positive note, I would suggest using the Circle of Encouragement. Since we talked before about starting a meeting with wins (sharing things that people are excited about), we wanted to give you this new strategy of how to end a meeting with a lasting impression.

It can be used after a long strategy meeting, a coaching session, or any team meeting you have on a regular basis. Using this will end a meeting on a high note and in a completely different way. Each time you use it, you will get amazing results. 

The Circle of Encouragement is also something we use with our clients when we work with them during The Dream Employee process. 

My wife and I even use it when we celebrate family birthdays with our kids. The power of encouragement goes a long way and you can never have too much of it!

This may be a real stretch for you. But, I guarantee it will create great culture, collaboration, and unity within your company in a profound way.

Here’s how to create a Circle of Encouragement: 

  1. Have your team stand in a circle.
  2. One person starts by turning to the person on their right. For 30 seconds they say all the things that they appreciate about that person in the work that they do within the company. This is a time to speak only words of encouragement (it may be something you admire about them personally or professionally).
  3. Then the person that just received the encouraging words turns to the person on their right and does the same thing. Speaking words of encouragement for 30 seconds.
  4. This process repeats itself and goes all the way around the circle. 
  5. When you get back to the person that started it, reverse the circle (speak to the person on your left) and go the other way and repeat the process.
  6. You are done when each person gets to speak and receive encouragement from the people on both sides of them.

I first learned how to do this when taking teams all over the world on mission trips to Africa, India and Haiti. After using this with about 30 different teams over the last 10 years, I’ve since adapted it to business. 

Seeing the impact words of encouragement have on people prompted us to use this process with our coaching clients at the end of a meeting or training session. 

What this really does is it brings unity, appreciation and respect. It creates a culture where positive things are verbalized and people get to hear about the things that they’re doing well. 

This creates unity within the team. 

It also helps people in the circle who don’t work together closely get to know one another better and understand what each person really brings to the team. It’s brings great value.

Do these negative comments sound familiar?  “I’m overwhelmed because I’ve got 15 new things I’ve got to do”; “I didn’t understand that”; or “That meeting didn’t go well”?

I guarantee you will get a different result if you use the Circle of Encouragement at the end of the meeting.

Begin your meetings with Wins and End them with Encouragement! 

Create a culture that is unstoppable and goes beyond just doing a job. You’ll be creating an atmosphere that is all about seeing the best in one another.

Everybody in this day and age needs encouragement! And so we actually put it in the meeting agenda. We teach it; we do it with people. It’s uncomfortable at first. The result is the whole culture will be transformed when people start receiving encouragement.

What we are all about at Confidence Coach is transforming cultures; making the workplace for employees and owners to be awesome. 

In order to be awesome, people have to feel encouraged and to feel like they’re winning. For it to make an impact, you have to do this on a regular and consistent basis..

Let us know if you’d like more information on how to do a Circle of Encouragement at your company. We’d be glad to come in and show you how to implement it either virtually or in person. Subscribe to our YouTube channel or check us out at confidencecoach.org

Schedule a free consultation if you’d like to talk about this area of employee engagement, employee retention, or how to improve the culture of your company. 

We love what we do and we’d love to help you!


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Do you want to know the secret to getting that extra effort from your employees? 

How do you get them to go the extra mile and consistently improve their performance? 

Well, the answer might surprise you. It’s really not up to them. 

It’s up to you!

I challenge you to take a walk around your business; really take a look at how your employees are working and what they’re doing. 

Here’s the catch though.

Go around with your focus being these three things:

  • Look for what they’re doing right.
  • Look for what they are doing well.
  • Acknowledge them for the great job they are doing.

For example, tell them that you really appreciated the way they handled a difficult customer situation or maybe the quick way they processed an order; maybe it’s the way that they have kept their work area clean. The possibilities are endless. Look for the good stuff and then let them know that you see what they are doing and how well they are doing it.

Be Positive

It’s important to focus on the positive of what they’re doing right, well and good. 

Now this can be really challenging because for the most part, we tend to focus on the negative. We are looking for what needs to be improved; what the problems are. We want to point out all the things that went wrong; and we’re trying to figure out how to fix them.

But what I’m asking you to do over the next week is to every day get up from your desk and get away from your office.

Acknowledge Them

Get out there where your people are. Acknowledge and look for the things that they’re doing right. Then, verbalize those things to them right then and there. Don’t just think it in your own mind. Actually tell them and acknowledge them. Focus on what they’re doing well, what they’re doing right, and how great a job they are doing.

You’ll be surprised how this changes the dynamic of your team and your employees. Suggest to your managers that they do this too. Create a culture of positivity and encouragement in your organization. Have everybody in your company do this by setting the example.

Looking for the positive is something that we have to train ourselves to do. 

At Confidence Coach we have ideas, processes and thoughts that help you get the greatest return out of your biggest investment (which is your employees — they are your “first” customer). 

If you’d like to talk about coaching or learn about different programs that we have, please schedule a free consultation. You can also subscribe to our YouTube channel or to our blog by clicking on these links.

Remember, you have everything you need to be successful in your business with your employees right at your fingertips. All you need to do is take action today.


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When we do executive coaching, it’s clear that every CEO, business owner, or entrepreneur comes to us with the dream to build something. That’s the mission that drives companies from a kitchen table to a billion-dollar empire. Unfortunately, there’s one thing almost everyone forgets. It’s the reason why disengagement is up to 80% and turnover is the highest it’s been in decades. We forget that our companies are made up of people.

Each of those people has a dream, right? Everyone has hopes outside of work. But those hopes and dreams are often seen as liabilities to mitigate instead of assets to leverage. But think about this: If I could connect my job in accounting with my dream of learning to ski, how much more would I put into my job? If I knew my company was supportive of my dreams, how much more committed would I be to that company?

We work with business owners and help them implement a program called The Dream Employee that asks each employee the question: What are your dreams, goals and aspirations? 

It can make a huge impact in a company when employees know and are shown that you really care about them and what they care about. For example, when they run a marathon, maybe you make a fun video about it and send that out to customers and employees to celebrate their achievement. It’s so important to celebrate and acknowledge their wins with them as they achieve their dreams and goals. 

This isn’t just about being nice. When people are in the process of achieving their dreams, that’s where real productivity happens — that’s where growth and creativity and connection happens. A bonus can’t do that! A bonus can’t motivate your employees longer than a week. A bonus can’t drive connection amongst your team. As an employer, you can’t compete in this world anymore with just a paycheck. Employees want to live for a purpose, and if you can help give that to them, you’ll have the most motivated team of employees you could dream of. There’s nothing like purpose to drive your team towards real productivity and customer connection.

Everyone has to live and work in their own greatness. If you can harness and build that up, you can make a huge impact on your team. Together, you’ll have an even bigger impact on the world.

We’ve been talking about The Dream Employee quite a bit lately. If you want to know more and see how it would work in your company, just reach out to us and schedule a free consultation


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