Tag Archives: dream employee

Do you want to know the secret to getting that extra effort from your employees? 

How do you get them to go the extra mile and consistently improve their performance? 

Well, the answer might surprise you. It’s really not up to them. 

It’s up to you!

I challenge you to take a walk around your business; really take a look at how your employees are working and what they’re doing. 

Here’s the catch though.

Go around with your focus being these three things:

  • Look for what they’re doing right.
  • Look for what they are doing well.
  • Acknowledge them for the great job they are doing.

For example, tell them that you really appreciated the way they handled a difficult customer situation or maybe the quick way they processed an order; maybe it’s the way that they have kept their work area clean. The possibilities are endless. Look for the good stuff and then let them know that you see what they are doing and how well they are doing it.

Be Positive

It’s important to focus on the positive of what they’re doing right, well and good. 

Now this can be really challenging because for the most part, we tend to focus on the negative. We are looking for what needs to be improved; what the problems are. We want to point out all the things that went wrong; and we’re trying to figure out how to fix them.

But what I’m asking you to do over the next week is to every day get up from your desk and get away from your office.

Acknowledge Them

Get out there where your people are. Acknowledge and look for the things that they’re doing right. Then, verbalize those things to them right then and there. Don’t just think it in your own mind. Actually tell them and acknowledge them. Focus on what they’re doing well, what they’re doing right, and how great a job they are doing.

You’ll be surprised how this changes the dynamic of your team and your employees. Suggest to your managers that they do this too. Create a culture of positivity and encouragement in your organization. Have everybody in your company do this by setting the example.

Looking for the positive is something that we have to train ourselves to do. 

At Confidence Coach we have ideas, processes and thoughts that help you get the greatest return out of your biggest investment (which is your employees — they are your “first” customer). 

If you’d like to talk about coaching or learn about different programs that we have, please schedule a free consultation. You can also subscribe to our YouTube channel or to our blog by clicking on these links.

Remember, you have everything you need to be successful in your business with your employees right at your fingertips. All you need to do is take action today.


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When we do executive coaching, it’s clear that every CEO, business owner, or entrepreneur comes to us with the dream to build something. That’s the mission that drives companies from a kitchen table to a billion-dollar empire. Unfortunately, there’s one thing almost everyone forgets. It’s the reason why disengagement is up to 80% and turnover is the highest it’s been in decades. We forget that our companies are made up of people.

Each of those people has a dream, right? Everyone has hopes outside of work. But those hopes and dreams are often seen as liabilities to mitigate instead of assets to leverage. But think about this: If I could connect my job in accounting with my dream of learning to ski, how much more would I put into my job? If I knew my company was supportive of my dreams, how much more committed would I be to that company?

We work with business owners and help them implement a program called The Dream Employee that asks each employee the question: What are your dreams, goals and aspirations? 

It can make a huge impact in a company when employees know and are shown that you really care about them and what they care about. For example, when they run a marathon, maybe you make a fun video about it and send that out to customers and employees to celebrate their achievement. It’s so important to celebrate and acknowledge their wins with them as they achieve their dreams and goals. 

This isn’t just about being nice. When people are in the process of achieving their dreams, that’s where real productivity happens — that’s where growth and creativity and connection happens. A bonus can’t do that! A bonus can’t motivate your employees longer than a week. A bonus can’t drive connection amongst your team. As an employer, you can’t compete in this world anymore with just a paycheck. Employees want to live for a purpose, and if you can help give that to them, you’ll have the most motivated team of employees you could dream of. There’s nothing like purpose to drive your team towards real productivity and customer connection.

Everyone has to live and work in their own greatness. If you can harness and build that up, you can make a huge impact on your team. Together, you’ll have an even bigger impact on the world.

We’ve been talking about The Dream Employee quite a bit lately. If you want to know more and see how it would work in your company, just reach out to us and schedule a free consultation


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How do you change meetings from being basically the “death of a business” to something that people look forward to? It’s really simple – acknowledge the “wins” that people have in their lives.

Start your meetings with everybody in the group taking 30 seconds and sharing what they’re most excited about in their life right now.

For example, it could be about something at work, or something personal to do with themselves or their family, maybe it’s a recreational activity they are really excited about or something they are doing. Just be sure to give everybody a chance to share. What you’ll find is that by doing this, engagement will increase 10x just because they’re talking about something that they are truly passionate about. There’s energy around this. It will then transfer and carry into the meeting and work-related agenda items you need to speak with them about. They will be in a positive mood and much more ready to be engaged in the meeting items.

If you consistently do this at every meeting, people will come with the anticipation of sharing what they just did. Maybe someone will say, “Oh, I want to share with everyone that I just finished my first half marathon” or, “I just did this…” and they will say what they are excited about. This is how to change meetings from being a thing that people dread and a waste of time to making them productive, exciting and a great experience for everyone.

This also creates a culture that says you really care about your people and what they are doing. It helps your team build relationships as well. You might be surprised at what’s going on in their lives when you get to know them on a more personal level. This creates a new kind of synergy with your team when you acknowledge the wins.

This is one of the things we share with people when we are working with them using The Dream Employee. If you’d like to know more about The Dream Employee and The Employee Maximizer, schedule a free consultation and we can explain in more detail how we can help increase your employee engagement and employee retention by helping your employees achieve their hopes, dreams and aspirations.

 


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Today I want to talk to you about the third step in The Employee Maximizer. It’s a process that we have developed called The Dream Employee which you may recall I’ve talked about in another blog.

The Dream Employee is a great way to find out what motivates your employees. By going through a simple questioning process with each one of your team members at your company on a monthly basis, you can learn how to help, support and encourage them to achieve their own personal goals and dreams.

When you begin to know your employees on a personal level, it helps them to see the connection between their goal or dream and their work that they are doing in your company. It helps create collaboration and makes a connection to their job that helps with retention, motivation and engagement to the company’s vision.

People that are achieving their own personal goals or dreams are internally motivated so you don’t have to do all the motivating every day, every month or every quarter.

All you have to do is help them make the connection between their job and their own personal goals. Your company culture changes once they realize that you really care, and show them that their work is a vehicle that can help them achieve some of their goals and dreams.

Reach out to us and let us know if you’d like to talk about this. We’d love to share the idea with you in more detail.

 


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I spoke to you about The Employee Maximizer a couple of weeks ago. Well, the second step in this process is called The Conative Solution. What if you had a way to find out how your employee worked most naturally? The assessment we use relates to a person’s conative or “instinct” or “doing” nature. It doesn’t change over a lifetime unlike IQ or personality tests.

It helps identify and know how each employee works in their greatest strength. This will help you arrange their tasks and what they are doing. You could also use this assessment to help you manage and work with them in a way that helps them be more productive and have less stress in their job. 

This is the only assessment of its kind in the world. It’s about the way you conatively work and live. If you’re interested in finding out more about this, please reach out to us and schedule a free consultation. We’d love to tell you more about it.


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We have a process called The Survey Solution that we have been using for several years which provides business owners, CEOs and executives the information they need to find out what their employees are really thinking about their company.

This confidential third-party survey lets you know what your employees think about their jobs, their coworkers, your customers, and then about their own future with your company. It’s a really vital piece of information that enables you to manage, lead, and empower your employees to be successful. It can also be helpful in retaining employees and fully engaging them in the work they are doing.

The survey results remain anonymous so that it protects both the employee and the employer and allows for more honest and authentic answers. We’ve been doing this and getting great results for businesses.

The results and summary also help the leadership to guide, direct and to get the best out of their employees and payroll investment. Another benefit is creating a culture of understanding and collaboration among the staff.

If you’d like to see how this works, reach out to us and schedule a zoom call so that we can talk about doing a survey for your company at no charge to you to show you how effective this can be for your business. It will take your business to a whole new level in every way.


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One sunny afternoon, two business owners who had graduated from the same university ran into each other. They had both had the same professors who taught them the ins and outs of running a business. They were both filled with dreams of becoming rich by building a successful company that made a huge difference in the world.

Recently when these two guys ran into each other while on a break at a seminar, they realized they were still very much alike. Both were happily married. Both had young kids. And both, as it turned out, had started a business in the same industry.

BUT there was one difference!

One of these business school grads was working as a solo entrepreneur making a comfortable $100,000 per year; the other guy had built a team of Dream Employees that were fully engaged and all had an “ownership” mentality. He had invested and leveraged all their skills, abilities, hopes, dreams, aspirations, and their creativeness to build a company that had accomplished all his hopes, dreams and aspirations. He was raking in over $1 million a year in net profits.

What made the difference?

The Secret was The Dream Employee Process

If you’re like me, when you hear a story like this you wonder what really did make the difference between these two men?

We all know stories like this, and we all have evidence demonstrating that it isn’t always raw talent, intelligence, perseverance or even dedication that makes a difference. It isn’t that one person has a “burning desire” and the other doesn’t.

The difference lies in this –

  • What each person knows.
  • How they personally make use of their knowledge.
  • The difference is in continuously growing and using their knowledge.

I’d love to help you can grow your knowledge and learn how to have a successful business by leveraging The Dream Employee process. Schedule a free consultation now to learn more about it.


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Have you ever thought about your employee as your “First Customer”?

We’ve talked about this before in another blog, but in case you missed it, I wanted to share again that our philosophy at Confidence Coach when we are helping companies grow is for them to recognize that their greatest untapped resource is their employee — who we refer to as their “First Customer”.

Nobody knows more about your business. Nobody has more interaction with your customers. Nobody has a greater bearing outside of you for your company’s success, than your employees do.

So in order to start thinking about your employees as your First Customer — thus increasing employee participation, engagement and enthusiasm — ask yourself these questions:

1. What do you do for your (paying) customers that you could do for your employees?

Are there any discounts on products or services or is there something you do at events that you could also do for your employees? It could be any number of things and only you can answer that question. Be original! But, you need to start recognizing that your employees are your First Customers. Start thinking of them in this way and create an “experience” for them like you would create for your paying customers.

2. How can you serve or support your employees better?

It’s a simple question, yet if they are your First Customer and they’re so important, you should be thinking about how you can serve and support them in a way that would help them do a better job at work. If they feel supported and know you really care, this will increase their performance and also improve their attitudes at work.

3. What do your employees need from you in leadership?

How is that to be done? What are they looking for? Have you asked them what they need as far as leadership, vision or direction for themselves, for their unit/division of the company? You need to have that conversation. I think you will be surprised at what you hear.

4. What are your employees’ stumbling blocks in their work?

What’s getting in the way of them reaching their full potential to produce, serve and make a happy repeating customer? They should be able to tell you these things and then you need to know how to overcome them.

5. What are three things you will do to improve your First Customer (employee) experience?

Think about three things you will do this month to make your employee experience better. The first thing you’re probably going to say is:  you’re already paying them; we have benefits, vacation, etc. But those things aren’t enough in today’s economy because employment is basically zero. There are a lot of jobs out there and not enough people to fill them. Do something different and think about them as your “First Customer”. What are three things you could do for them that would give them a greater sense of value, appreciation and support in the work that they do for your company?

Helping companies view their employees as their “First Customer” is just one of the processes we use. If this peaks your interest, we also have a process called The Dream Employee. We love working with business owners and their employees. We also love to help employees tap into their greatness to exponentially grow your company! Reach out to us at confidencecoach.org and schedule a free catalytic conversation today to help you with your First Customers.


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The Circle of Encouragement is one of the things that we’ve been doing with clients when we work with them during The Dream Employee process. This is something you might want to do after a long strategy meeting, a coaching session, or a team meeting that you have on a regular basis. This will end a meeting on a different note and in a different way. We talked earlier about starting a meeting with wins (things that people are excited about), so now we want to give you a new strategy of how to end a meeting. This may be a real stretch for you, but it is going to create great culture, great collaboration, and unity within your company in a profound way.

This is something I learned taking teams all over the world – to Africa, India, Haiti on mission trips. I would gather the team at the end of every day, and we’d get in a circle. One at a time, we would turn to the person next to us and speak 30 or 60 seconds of encouragement to the person sitting beside us. We’d go around the circle one way and then go back the other way, so everybody got to be a receiver and a giver of encouragement. After doing this with about 30 different teams that I’ve taken out in the last 10 years, I’ve adapted it to business. We are now doing this with our people we are coaching, with their employees and employers at the end of the meeting or training session. We call this process the Circle of Encouragement.

Basically, it’s a very simple idea to do in your company. One person starts out and they turn to the person next to them and for 30 seconds they say all the things that they appreciate about that person in the work that they do within the company. Then that person turns to the person next to them and does the same. This process repeats itself and goes all the way around the circle. Then when you get to the beginning, it flips the other way around. Each person gets to speak and receive encouragement from the people on either side of them.

What this really does is it brings unity. It brings appreciation. It brings respect. It creates a culture where positive things are verbalized and people get to hear about the things that they’re doing well. This creates unity within the team. It also helps other people in the circle that maybe don’t work closely together get to know each other better and understand what each person really brings to the team. It’s a great value.

We like to do this to end a meeting instead of ending a meeting with “I’m overwhelmed because I’ve got 15 new things I’ve got to do”, or “I didn’t understand that”, or “that meeting didn’t go well”. The meeting begins with wins and ends well with encouragement. This is how you create a culture that is unstoppable. A culture that goes beyond just doing a job, but actually really doing a job with a group of people and a team that is all about seeing the best in one another.

We call this a Circle of Encouragement. We’re way out on the frontier of employee engagement and creating culture with some profound, but very simple things that we teach and help our leaders put into place in their business so that they can get the maximum result from each team member. Everybody in this day and age needs encouragement! And so we actually put it in the meeting agenda. We teach it; we do it with people. It’s uncomfortable at first. But when you see the result — people start receiving that encouragement — you see your whole culture just be transformed.

Here at Confidence Coach, that’s what we’re about – transforming cultures, making a working place for employees and for owners to be awesome. In order to be awesome, people have to feel encouraged and to feel like they’re winning. And this has to be done on a regular basis. This has to be something we do all the time.

Share this with people that could benefit from this. Let us know if you’d like to know how to do this, and we’d be glad to come in and show you how to do this either virtually or in person. Subscribe to our YouTube channel. Check us out on confidencecoach.org. There is a free 60 minute catalytic conversation if you’d like to talk about this area of employee engagement, employee retention, or how to improve the culture of your company. We’re passionate about it. We do this every day. We love what we do and we’d love to help you!


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I just wanted to talk about how you can, in just one moment, get extra effort from your employees. You can get them to go the extra mile and consistently improve their performance.

You want to know the secret? It’s really not up to them. It’s up to you!

I challenge you to go around your business and see where your employees are working and what they’re doing. Go around with one focus and that is to look for what they’re doing right, what they’re doing well, and then acknowledge it. For example, tell them that you really appreciated the way they handled that customer situation or the way they processed an order, or maybe the way that they have kept their work area clean — or whatever it may be. You get the idea.

But the challenge that I’m throwing out to you today is to walk around your business and look at every employee and try to find the good things that they’re doing. Then the second step is to acknowledge it, to verbalize it such as, “Hey, I see what you’re doing here!”

It’s great and important to focus on what they’re doing right, well and good. Now this can be really challenging because for most of us, what we’re seeing all the time is what they’re not doing, what they’re doing wrong, the problems they have, and all those kind of things. But what I’m asking you to do over the next week is to every day get up from your desk and get away from your office. Go to where your employees are and acknowledge and look for the things that they’re doing right. Then, verbalize those right things to them. Don’t just think it in your own mind. Actually tell them and acknowledge them. Focus on what they’re doing well, what they’re doing right, and how great a job they are doing. You’ll be surprised how this changes the dynamic of your team and your employees. Have everybody in your organization do this as well!

Looking for the positive is something that we have to train our minds to do. But what we do here at Confidence Coach is we give you ideas, we give you processes and thoughts that help you get the greatest return out of your biggest investment (which is your employees — they are your “first” customer). Think about this and see how you can get the results that you want from your team.

If this is helpful, let us know. If you’d like to talk about coaching and hear about different programs and ideas that we have, please reach out to us and schedule a free catalytic conversation. You can also subscribe to our YouTube channel or to our blog.

Remember, you have everything you need to be successful in your business with your employees right at your fingertips. All you need to do is to take action today.


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