Tag Archives: small business owner

We like to take our clients from the very beginning of our relationship and have them focus on the future.

Because we know that all the “Good Stuff” in our life is in the future — this is what we need to focus on in our minds, in our hearts and in our souls.

All of our mistakes, failures, and setbacks are in the past.

So today I want you to focus on what the future is.

What’s positive that’s out in front of you?

What can you do, how can you live, and how can you operate your business when you are focused on the positive in the future?

What is out in front of you and positive is always the best future for you and your business.

Feel free to schedule a free catalytic conversation so we can help you create your best future today.


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Today I want talk about and thank all the people that have told you and me over and over that we can’t do this; that we can’t be successful in our business; that we’ll never make it.

Hopefully you’ve kept a list or have a memory of who those people are.

Quite frankly, I find them inspiring!

When I start to get fatigued or it gets hard or it seems to be taking longer than I think it should for the results that I want to get, I always think back to those people.

I always try to recall their words and the sentiment of them saying this is impossible, you’ll never be able to be anything or do anything or build a business or have success in your life.

And I live off the energy of those people.

I don’t have a lot of them in my life anymore.

I wish I did, but I know you do, so I want you to go back and think about them. Let their disbelief inspire you to dream bigger, to work harder, to put more into yourself, into your business to win bigger in the future. Then let us know about it.

Yes, I say thank you to those people! It’s exciting to see the amount of motivation that they can give us in our life.

Make it a great day.


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Well, we are way into 2019 and I want to talk to you about the goals that you set for 2019 for your business and your personal life. I want to throw a challenge out to you.

Think about your goals that you set for this year. Hopefully you don’t just have them rattling around in your head but you wrote them down either before 2018 ended or at the beginning of 2019.  

I want you to do a little re-evaluation on your goals and think about setting them much higher for 2019 than you had first thought about. Why I say this is because of the theory that if we shoot for the stars and we miss them, we still accomplish a pretty amazing thing!

So my challenge for you is to think about your goals. If you have them written down, revise them, set them higher, double them, triple them, 10x times them. And then see what that does for your thinking and creativity. See what that does for your inspiration as you look at 2019 as being the best year in your business, in your personal life, accomplishing more than you have ever accomplished. But in order to do this, you have to stretch yourself out there and reach for the stars and see where you end up.

Where you end up is going to surprise you, and it’s going to make 2019 an amazing year.

Share with us what some of your goals are for 2019!

Make it a great day.


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Today I want to talk about profits. Profits seem to always be at the top of your mind if you are in business. It’s one of the most important numbers.

Think about profits, not only in your numbers and your financials, but also start thinking about how you “profit” from mistakes that have happened in your business.

How do you profit from setbacks that have happened in your business?

How do you profit from losing customers or clients in your business?

How do you turn this around and learn from things that happen?

How do you turn them into ways in the future that will actually generate cash profits in your business?

Don’t shy away from your mistakes by not talking about them or really addressing them. However, instead of focusing on the negative aspects of a mistake, I want you to create a learning lab. Admit what went wrong or didn’t work but use this as motivation to change things for the next time.

Ask what CAN we learn from this?

What DID work?

Because there are always things that you DID DO RIGHT. Focus on what worked; what went right; how can we make things even better; what will we do different next time; what needs to be changed, fixed, updated?

You could be missing out on some great opportunities here. Because it’s the easiest thing to do, every business owner I know asks what went wrong last month, last quarter, last year.

Turn it around. Phrase things in the positive — here’s what we are going to do. Here are the things we are going to work on.

Think about it from the standpoint of positive outlook leads to positive future profits in your business — whether it be future benefits, future revenue, or future better client/customer experience.

How can we profit from mistakes or setbacks? How do we profit from a product that flops or a service that doesn’t work? How do we profit from customers leaving us? Can we actually get more from a customer leaving than a customer staying?

My answer to you is “Yes”!

Because I would argue that depending on how you look at the situation, you can profit by seeing what worked and how you can do better the next time.

Your future is huge if you change your perspective about profiting. If you need help in this area reach out to us and schedule a free consultation sometime.


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Today the question I want to ask you is do you consider yourself an underdog?

Do you consider yourself an underdog because somebody else has labeled you this?

Or, have you labeled yourself as an underdog — as somebody that could never do anything; that could never be a success, could never win, could never have a big life?

If you have, use being called an underdog to inspire and energize yourself!!

Everybody roots for the underdog because we want him to come out on top. Be that overcomer, that achiever — learn and win!

I’ve been an underdog since first grade — so basically my whole life since I’m 59 now! I have learned to use this as motivation to overcome. You can do this too. Instead of being down, look up and keep going.

Learn from this experience of being an underdog and never give up.

Use it as motivation to overcome, to learn and then you are headed in the right direction towards Winning!

It’s all a matter of attitude and how we see ourselves.

You are valuable.

You matter.

You are important and you have things to share with the world that only you can do.

Be all that you are made to be.

So get in touch with your underdog right now. Think about those people that have said to you — “You’ll never make it.” “You’ll never be somebody.” “You’ll never be a success.” “This will never work.”

Go back and revisit those emotions of being an underdog and instead of feeling down, let yourself get energized by this. Then turn that energy into actions that will create winning and success for you — both personally and professionally.

If you need some encouragement on how to overcome being an underdog reach out and schedule a free consultation or send me an email and we can set up a time to talk. I’d love to help you in this area.


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The beginning of a new year seems like a good time to talk about The Daily Habit. Right now people are making New Year’s resolutions and goal setting for the year. And some people are doing both!

Something that I teach and coach with our clients is a process called “The Daily Habit.” It is unique for each person. I wanted to share it with you too so that you can transform your life into more of what you want it to be.

Steps to Your Daily Habit

Before we get started, take out a piece of paper or maybe a journal so that you can write down things as you are reading this.

The Daily Habit process is very simple and you start with this first thought and then follow through with the next steps.

  1. Think about three habits that would change your life dramatically. Write those down (here’s where the journal comes in handy!) You know what I’m talking about. We all have those things that we’ve written down in year’s past as New Year’s resolutions. We’ve tried to do them before. Be honest and write down your top 3 habits that would dramatically change your life.
  2. Pick one habit out of the 3 that would make the biggest impact in your life. Write that down.
  3. Describe this habit in detail. Meaning, what exactly is entailed in this habit that you would do on a daily basis. Maybe it’s a very simple habit. For example, one of my daily habits is to floss two times every day. It can be simple like this or it can be more detailed.  
  4. Record the activity of your habit for 90 days. This is where the journal comes in handy or you can use the calendar on your phone. Whatever works best for you. The main thing is to track and check off your habit everyday that you do it so you have a sense of accomplishment and winning. 90 days is about how long it takes to create a habit.

You will discover as you focus daily on that one habit for 90 days that it will just become automatic in your life. If you don’t do it, you will feel like your day just isn’t right; and that’s how you know it is a habit. It’s just part of your daily routine.

The secret sauce when you start this process is telling someone else that you are starting a new habit. Either tell us, your family or a close friend so that we can help you be accountable.

My own story

I thought I would share my own real life scenario of how I used The Daily Habit process to create a habit in my life. This wasn’t something that I had ever done before but it has paid huge dividends for me. About a year and a half ago, I wrote down 3 habits and picked one. The one habit I chose to add into my life was journaling. This meant writing in a journal every day and asking myself a series of questions that I would answer every day. I’d never done that before.

I committed to creating the habit of journaling every day. In detail what this means is I have a journal and I ask myself a series of eight questions that I answer every day. I have to admit at first this was awkward, cumbersome, and even difficult. But, I kept going and when I got about 90 days into it, it became something that I anticipated. I found myself enjoying it and got great value from it both personally and relationally. Now, I love it and have kept doing it ever since.

During the process of creating this habit, I shared with my wife, my kids and even my coaching clients, that journaling is something that is an integral part of my daily routine. And so I wanted to share with you how it’s done and how it could work for you too. Your habit doesn’t have to be journaling; but that’s my story.

You might ask, does it have to be business related? It can be.

Does it have to be a physical habit? It can be.

A lot of people want the habit of working out everyday. Some other physical habits might be: going for a walk every day; getting in 10,000 steps everyday; eating a healthy breakfast; making five sales calls everyday.

Whatever your daily habit is — pick 3 things and then pick 1 to work on for the next 90 days.

Go through the steps I’ve given you and then share with us your one habit that you’ve chosen so that we can help you be accountable. We want to encourage you and help you celebrate your achievement at the end.

We love to celebrate these wins, these habits. Remember, pick a daily habit that is going to have the greatest impact on your life. Only YOU know the answer to that and what that is.

Thanks for reading this. At Confidence Coach we’re here to help the entrepreneur, the business owner, the CEO, reach everything that they want their life to be and help them achieve their hopes, dreams and aspirations. The Daily Habit is just one of the ways we do that.

Make it a great day and may 2019 be your best year ever.


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Have you ever thought about what’s stopping you or what’s in the way as you think about your next step for 2019?

What’s in the way either personally or professionally?

What’s the fear that has got you stuck?

Today, if you take the next 5 minutes to figure out what the first couple of small baby steps are that would move you towards getting unstuck you will create great momentum. Think about what small action steps will help you overcome that fear or roadblock. What can you do right now to get moving in a positive direction?

We call this the 5 minute miracle. This quick and easy exercise will give you momentum that will move you past that block of fear. Here is it:

  • Set your phone on a timer for 5 minutes.
  • Write the baby steps down.
  • Then take action; do as many of these steps as you can right now before the timer goes off!

I challenge you to do this today and start your New Year off on a positive note. You can overcome your fear in the next 5 minutes by taking action. You really can accomplish more than you realize if you set the timer and just get it done! 

If you have any questions feel free to send me an email.


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There’s a coaching exercise that we call The Clarity Solution which helps you understand why and how you do what you do. It can also help you analyze why this is important to you. Because sometimes as owners, we forget the big stuff like this or don’t touch base with it. We can then start to drift one way or another and get off track. So with this process, people get refocused and it brings them back to who they really are and what they truly believe.

I was at a conference a couple of years ago and a gentleman speaking said this: “Love me or hate me; there’s no money in the middle.” A lot of business owners think they have to try to satisfy or help everybody. They are trying to be everything to everybody; that never works. It’s always a recipe for disaster. If someone is struggling with this, we use The Clarity Solution to bring them back into focus and ask them what it is that they really believe; what is it that they’re really doing; and who they’re really serving, both in their customers and employees.

CLARITY QUESTIONS – Ask yourself these questions:

  1. What do you stand for? What do you stand for as a business owner, CEO, solo entrepreneur or whatever you are? What do you really stand for in your business and yourself? What is that? Get clear about it.
  2. What do you believe? So what do you believe about what you do in the marketplace? What do you believe about the value you bring? What do you believe about your team (if you have a team)? What do you believe about your employees, the company, that type of thing?
  3. What is the first priority for you in your business? What is the number one thing? Sometimes we’ve forgotten what that is, so it’s important to touch base with that again.
  4. How do you go about making decisions in your business? Do you actually have a process that you go through to make decisions or are you just doing it randomly with intuition or on the fly? This question has helped a lot of people to develop a process for making great decisions for their business and their companies.
  5. How do you connect with people now? How do you connect with your employees first and then how do you connect with your customers second? Are you doing this in a systematic way? So once again we’ll bring that into focus.
  6. What are some good connection points that you haven’t been taking advantage of that you could with your employees and with your customers?

These are just some checkup points that create value for people. When you think about these things and answer the questions, you can then put things back into your business that you may have forgotten or add new things to give more focus and and clarity about what you believe. This will help you remember what you stand for and figure out who’s important to you. Once you’ve figured these things out and gotten focused again, it’s amazing how the results come back to your business in the way of increased revenue for you and value that you create for your clients.

Thanks for your time today and make it a great day. Reach out to us at confidencecoach.org/contact. We love hearing from you.


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Have you ever wondered how you could get better and improve your business or company in a systematic way? We’ve created a series of questions that we call the After Action Review in order to do so. It’s really taken from the military and they use it on all their training and exercises but we’ve adopted it and use it after coaching, training sessions and also for different things that we are doing within our company. We have found it to be really valuable and it’s a way to improve every time you do something. There are a series of five questions that we ask which I wanted to share with you today so that you could use them as a tool to improve what you do as well.

The next time you do a presentation, hire your next team member, make a sales call, do an employee review or whatever it might be — ask yourself these questions afterwards and watch yourself get incrementally better and better at what you do.

After Action Review Questions

  1. What went right?  Write down what went right on the project, process or event. Highlight and capture that.
  2. What worked well?  Were there things that stood out to you or maybe you got feedback on? Note if there was something that got a great result.
  3. What needs improving? These are things that you saw that could make it better or improve the process or experience. Is there something that needs to be changed in order to get a better result next time?
  4. What did you learn? Is there something that you learned from this experience or from this process that you maybe didn’t know before that you need to remember?
  5. What was the biggest take away (from this event, process, project)?

Once you take inventory like this, then you know next time you can create more value, solutions, and an even greater experience for you, your company, your customers and/or your employees.

It only takes a couple of minutes to answer these questions (or 5-10 minutes if you want to include team members’ answers too) while it is still fresh in your mind after an event. At the end of a project or event, it’s a great way to really analyze and evaluate what went right by going back and reviewing what happened. I think you will find that it will transform your business one step at a time. You can learn more about us at confidencecoach.org.


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I recently asked a client a question to help him find his purpose, stimulate his thinking, create value and to help bring transformation to him as a business owner. I’d like you to think of your own business and put yourself in his shoes.

What’s One Activity that Keeps You Interested?

The question I asked him was:  “What’s the one activity in your business that if you could do it everyday would keep you curious, passionate, interested, and it would also be something that you could do for the long term?” He told me what he really loves to do best is solve problems.

After he gave me his answer, I then asked him how much time or what percentage of time a day was he actually doing this activity in his business. 

He then realized the amount of time was not nearly as much as he would like it to be! (Does this sound like you too?)

What’s in the Way?

So, my next question to him was — “What’s in the way? What are the things that are pulling you away from that one thing that really excites you about what you do in the business?”

Take Inventory

We then had a discussion about all the things that were a distraction and keeping him away from what he loved to do. We listed all these things out and then looked at seeing who else in his company could do these jobs or tasks. This way he would have more time to really solve problems for their best customers.

Delegate What You Can

We put together a delegation plan and he’s implementing that now. It’s amazing, when you compound it over a week, a month, a year, the next three years, how much time he was able to buy back and actually put into something that not only moves the company 10x forward, but it will also increase his internal motivations and excitement. This also helps him not to feel tired and burned out because he’s doing what he’s passionate about; doing what he loves to do and being the best at in his business.

Go Full Circle – Back to the Beginning

After all, that’s why we start a business. We find something we love or some activity that we are passionate about. For our client, we just took it full circle back to the beginning to a really exciting time. This created transformation and better results by changing his thinking, attitude and way of looking at a bigger future for himself and the company.

You can do this too! If you want help, reach out to us at confidencecoach.org or go to our website and schedule free a coaching appointment. We’d love to show you some of the breakthrough processes that we have and help you get your true purpose back!


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