Tag Archives: leadership training

I think that you would agree that we all want more happiness in our lives; less complications, less problems, less stress and MORE happiness. This is something I have shared with my clients when they come to me and want more happiness. It’s called the 3 G’s. I’ll break it down for you.

  1. Gratitude. On a daily basis, find a small thing that you’re grateful for. Not some big thing, but something small that you can be grateful for every day.
  2. Generosity. Be generous towards somebody or something in your life. That could be money, that could be time, that could be a note you write to somebody to encourage them. Or maybe it’s something you do for a coworker or for your spouse. It doesn’t have to be big, but you’re giving to somebody without the expectation of a return.
  3. Goodness (or doing good). Is there somewhere or something you can do good around or for? It might involve your child — maybe helping out at your child’s school event. It could be serving at your church. Or maybe doing something for a stranger. It might be giving something away to somebody and doing good in that way. Anyway, get creative and think about something you can do that is good. It could be as simple as saying please and thank you or maybe leaving a really big tip for your waiter at dinner tomorrow night.

Now you have the secret to creating more happiness in your life — the 3 G’s of Gratitude, Generosity and Goodness/Good.

If you practice and do one of these every day, your happiness factor will go up.

We all know about the 3 G’s but unless you actually do them and practice them, you’re not going to get the benefit of Happiness that they bring.


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As leaders, we naturally jump into things and meet challenges head on. Sometimes this can be at the risk of our own self-care however. During these difficult times, you need to be really mindful of how you are taking care of yourself. You need all of your strength and emotional reserves for the long game, not just for a week or so.

Here are a few tips to help alleviate stress that I would suggest you do on a daily basis.

  1. Give thanks. As I’ve said before, expressing thanks to others will lift your own spirits.
  2. Write in a journal. If you examine negative thoughts and emotions, they will lessen.
  3. Take a walk. Get out in nature and you will feel refreshed (exercise also relieves stress).
  4. Listen to soothing music. You can do this while you are on your walk or make it part of an evening ritual before bedtime.
  5. Give a friend a call. We are all missing human connection during this time which is a very vital need that we all have.
  6. Tell a joke or read a funny book and share it with someone. Laughing is good medicine, especially when shared.
  7. Drink water. If you are dehydrated, you don’t feel good. Stay hydrated.
  8. Take a break. Walk away from the laptop or project periodically.
  9. Hold hands. If possible, keep the human connection with family members.
  10. Turn off the news. We all need to get an update because things seem to be changing fast. However, get your update, then get out. Don’t obsess over things that you can’t control.

We will get through this.

At Confidence Coach we offer business owners a place to reconnect and rebuild their confidence; which leads to their better future in the days and years ahead.

If you’d like to talk, reach out today and schedule a free call. We’d love to help you make progress during these difficult times.


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business exercise

Do you find yourself in the habit of thinking about things and saying you will do them “someday”?  I consider myself a very positive person, but we have had some family situations lately and we’ve decided to do things “now”. There’s no guarantee that you have tomorrow to do it.

Maybe you find yourself in a similar spot. There’s no time like now to start doing things that you were always putting off until tomorrow – whether that’s in your business or in your personal life. 

I want you to do an exercise for me using a tape measure. 

Take the tape measure, set it on the floor, and mark that very first notch as the day you were born.

The next few dashes – mark graduation, marriage, birth of kids, etc.

Also put a mark down for the day you started your business.

Then the inevitable question becomes this:  How long is that tape measure?

How long do you think you’re going to live?

Have you thought about what’s outside of that tape measure — what is your legacy going to be?

Or have you forgotten why you’re doing this business? Did you start it so that you and your family would have the freedom to do the things that were important to you?

Maybe you’re just drifting, inch by inch, year by year along your life and in your business.

If you’re looking for the mark on the tape measure that says “Someday,” it’s not there.

This isn’t a dress rehearsal. Your life is represented in this tape measure. It has a beginning, it has a messy middle, and it has an end.

You ready to face the truth?

Someday NEVER comes!

Reach out and schedule a free coaching session with us today if you’d like help getting back on track to start doing things now, instead of tomorrow. Each day is a gift to be thankful for. Don’t waste it.


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Gratitude is something that I’ve been practicing for the better part of my life. A process called The Gratitude Experience is also something that we teach our clients.

I’ve found that gratitude is deeply important to me both in my business, personally, and also in my faith life. The practice of gratitude on a daily basis is something I started as a young child not even knowing what it was called then. I realized early on that gratitude could carry me through the most difficult situations and had great value in creating more of what I wanted out of life.

The things that we are grateful for grow as we become more aware of them, so that’s why we talk and teach about The Gratitude Experience. Here is a little simple formula that I follow and want to share with you so that you can practice gratitude too.

Record Daily 3 Things You are Grateful For – answer these questions for each thing that you write down:

  • WHAT am I grateful for?

  • WHY am I grateful for this?

  • What PERSONAL IMPACT does this have for me?

I’ll just talk you through three examples and let you see how I would answered in each scenario.

Question:  What am I grateful for?

Answer:  I’m grateful for my wife Orlena.

Question:  Why?

Answer:  I am grateful for her faithfulness and love that she’s expressed to me over the last 40 years.

Question:  What’s the personal impact?

Answer:  Her love and faithfulness give me confidence, peace, joy and love that only she could give me.

The second grateful statement might be I’m grateful today for my granddaughter Ellie. She is our first grandchild.

Question:  What am I grateful for?

Answer:  My granddaughter Ellie.

Question:  Why?

Answer:  She’s a gift from God that has come into our life when we thought that there may not be a possibility of a child – but she’s here now and a year and a half old.

Question:  What’s the personal impact?

Answer:  For me being a grandfather is a great joy for my life; more than I could have ever imagined or hoped for.

Maybe the third one would be work related.

Question:  What am I grateful for?

Answer:  I got a new coaching client.

Question:  Why?

Answer:  By coaching them I get to see their transformation and see them experience all the success that they want in their business and personal life.

Question:  What’s the personal impact?

Answer:  This is what I was made to do. This is where I get energy. It doesn’t feel like work; it just feels like something I want to get up and do every morning. I’m passionate about it. Coaching is my thing. It’s my God given ability, purpose, and mission in my life.

So these are just some quick examples of how to record the three things you are grateful for. We also have a course on gratitude. If you want to know more about it or if you’d like to implement this in your personal life, company or for your own business, just reach out to us and let us know.

By incorporating The Gratitude Experience at work, you’ll find it is also a great way to end a meeting, a week or a project that you’re working on. If you use the gratitude experience, you’ll not only see your attitude changing about things, but the attitude of all your employees and your customers will be impacted by practicing this on a daily basis.

The practice of gratitude is something that we believe is a lifetime thing. We believe it changes the quality and experience of your life in the most positive way. As you can see, we love to teach and talk about it!

The book that I wrote (The Biggest Disability is a Bad Attitude) actually has a whole chapter around The Gratitude Experience. I share the whole story of my coming into gratitude. If you’d like a free copy of my book, you can sign up on our website and we’ll send it to you at no cost or you can get it on Kindle or Audible.


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Have you ever wondered how you could get better and improve your business or company in a systematic way? We’ve created a series of questions that we call the After Action Review in order to do so. It’s really taken from the military and they use it on all their training and exercises but we’ve adopted it and use it after coaching, training sessions and also for different things that we are doing within our company. We have found it to be really valuable and it’s a way to improve every time you do something. There are a series of five questions that we ask which I wanted to share with you today so that you could use them as a tool to improve what you do as well.

The next time you do a presentation, hire your next team member, make a sales call, do an employee review or whatever it might be — ask yourself these questions afterwards and watch yourself get incrementally better and better at what you do.

After Action Review Questions

  1. What went right?  Write down what went right on the project, process or event. Highlight and capture that.
  2. What worked well?  Were there things that stood out to you or maybe you got feedback on? Note if there was something that got a great result.
  3. What needs improving? These are things that you saw that could make it better or improve the process or experience. Is there something that needs to be changed in order to get a better result next time?
  4. What did you learn? Is there something that you learned from this experience or from this process that you maybe didn’t know before that you need to remember?
  5. What was the biggest take away (from this event, process, project)?

Once you take inventory like this, then you know next time you can create more value, solutions, and an even greater experience for you, your company, your customers and/or your employees.

It only takes a couple of minutes to answer these questions (or 5-10 minutes if you want to include team members’ answers too) while it is still fresh in your mind after an event. At the end of a project or event, it’s a great way to really analyze and evaluate what went right by going back and reviewing what happened. I think you will find that it will transform your business one step at a time. You can learn more about us at confidencecoach.org.


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We have a process called The Confidence Multiplier that will enable you to multiply your confidence before every big meeting. Maybe you’re nervous about meeting with a customer or possibly you need to have some sort of vendor negotiation. By answering certain questions about the situation, you can gain confidence and help direct the outcome of the meeting.

Be Prepared

As we teach people how to use the tool, they are prepared before they go into challenging situations. It helps them to be at their best, their most confident and at the top of their game. Instead of being stressed, wouldn’t it be great to build up your confidence BEFORE your meeting, project or sales call? The questions we ask will give clarity and in turn increase your confidence:

  • What’s the purpose of the meeting?
  • What’s the desired end result need to be?
  • What’s the best case scenario if you follow through and do this well?
  • What’s the worst case scenario if you don’t?
  • What’s going to happen to you and your company?

By answering these questions, you prepare and practice your mind for the results that you want. When you script it out, it’s like writing a play of what you want to have happen — both the great ending and the terrible ending so that you have focus and clarity. Most importantly, this creates confidence to go into the meeting and get the most desired result every time.

This is just one of a 100 or so different processes that we teach our business owners, clients and CEO’s to help them get a better result in their everyday activities. If you’d be interested in learning more about this or getting a copy of The Confidence Multiplier process and using it yourself, just reach out to us and ask for a copy. We’d be glad to send it to you for free and would also love to hear about your results after you use it. Make it a great day!


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When I was on a virtual call the other day with a bunch of business owners, everybody in the group had a revelation about setting a deadline. What came out of that session was that we’d all had major projects and things that we were trying to get done. As people were sharing about those things and how they were going about doing them, we all agreed that in order to accomplish great things and get work done, we all were using a “deadline.” A deadline is a “has to be done by” this date or time — without a shadow of a doubt; there’s no overtime for the project. What we all discussed and discovered is that deadlines are actually our friends!

Deadlines helped each one of us to achieve things that we previously hadn’t been able to achieve. By enforcing a deadline, then using that as a way to produce work to get projects done or to move the ball forward, we had all had great success because of the deadline.

So as a tip for you as a business owner or CEO — are you using deadlines in a positive way?

A lot of times we look at deadlines and dread them. We look at them as a negative; but actually a deadline is a great assist!. It’s like a big push for you to get up the mountain to reach the top.

You should also realize that as a business owner, an entrepreneur or CEO, a deadline actually stimulates creativity. Deadlines stimulate your ability to work and be more focused. You can really use this as a great tool in your business.

Right now if you don’t have any hard deadlines for projects or things that you want to achieve, (maybe goals or dreams that you have), I encourage you today to sit down and give yourself two or three really strong deadlines on things that you want to achieve within your business. Then report to us the results. We are starting an accountability group of people that use deadlines and who want to make a huge leap or see huge progress in their business. We’re all finding as the deadline draws closer, even though we may have a lot of things that have to happen, having the deadline helps us to achieve things and ramp up to get things done.

So, you see, deadlines are our friend! I would encourage you to use deadlines in your business, your personal life and with your employees too. Let us know how the deadlines are working for you. I challenge you to put some really hard ones in your life. You might be surprised at what you can accomplish with a really good deadline.


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The Circle of Encouragement is one of the things that we’ve been doing with clients when we work with them during The Dream Employee process. This is something you might want to do after a long strategy meeting, a coaching session, or a team meeting that you have on a regular basis. This will end a meeting on a different note and in a different way. We talked earlier about starting a meeting with wins (things that people are excited about), so now we want to give you a new strategy of how to end a meeting. This may be a real stretch for you, but it is going to create great culture, great collaboration, and unity within your company in a profound way.

This is something I learned taking teams all over the world – to Africa, India, Haiti on mission trips. I would gather the team at the end of every day, and we’d get in a circle. One at a time, we would turn to the person next to us and speak 30 or 60 seconds of encouragement to the person sitting beside us. We’d go around the circle one way and then go back the other way, so everybody got to be a receiver and a giver of encouragement. After doing this with about 30 different teams that I’ve taken out in the last 10 years, I’ve adapted it to business. We are now doing this with our people we are coaching, with their employees and employers at the end of the meeting or training session. We call this process the Circle of Encouragement.

Basically, it’s a very simple idea to do in your company. One person starts out and they turn to the person next to them and for 30 seconds they say all the things that they appreciate about that person in the work that they do within the company. Then that person turns to the person next to them and does the same. This process repeats itself and goes all the way around the circle. Then when you get to the beginning, it flips the other way around. Each person gets to speak and receive encouragement from the people on either side of them.

What this really does is it brings unity. It brings appreciation. It brings respect. It creates a culture where positive things are verbalized and people get to hear about the things that they’re doing well. This creates unity within the team. It also helps other people in the circle that maybe don’t work closely together get to know each other better and understand what each person really brings to the team. It’s a great value.

We like to do this to end a meeting instead of ending a meeting with “I’m overwhelmed because I’ve got 15 new things I’ve got to do”, or “I didn’t understand that”, or “that meeting didn’t go well”. The meeting begins with wins and ends well with encouragement. This is how you create a culture that is unstoppable. A culture that goes beyond just doing a job, but actually really doing a job with a group of people and a team that is all about seeing the best in one another.

We call this a Circle of Encouragement. We’re way out on the frontier of employee engagement and creating culture with some profound, but very simple things that we teach and help our leaders put into place in their business so that they can get the maximum result from each team member. Everybody in this day and age needs encouragement! And so we actually put it in the meeting agenda. We teach it; we do it with people. It’s uncomfortable at first. But when you see the result — people start receiving that encouragement — you see your whole culture just be transformed.

Here at Confidence Coach, that’s what we’re about – transforming cultures, making a working place for employees and for owners to be awesome. In order to be awesome, people have to feel encouraged and to feel like they’re winning. And this has to be done on a regular basis. This has to be something we do all the time.

Share this with people that could benefit from this. Let us know if you’d like to know how to do this, and we’d be glad to come in and show you how to do this either virtually or in person. Subscribe to our YouTube channel. Check us out on confidencecoach.org. There is a free 60 minute catalytic conversation if you’d like to talk about this area of employee engagement, employee retention, or how to improve the culture of your company. We’re passionate about it. We do this every day. We love what we do and we’d love to help you!


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The Time Solution is a coaching process that we use with our clients. It is basically used to address the one thing that 90% of businesses have never accounted for in their business and that is:

How, why and where are they using their time

By having an actual audit or accounting system of time, you can make sure everybody in the business is aware that time is actually of more value than the money or the capital that’s being invested in the business.

We’ve created this process to teach and coach people how to capitalize on their time. In our process, we show that by saving 15 minutes a day, an average company over the next couple of years, can reinvest that time into profit making time and actually turn that into a million dollars for the business owner. It’s a transformational process, and it’s a process that only takes 90 days to do. It makes you look at time like you look at your checkbook — like you look at your financial statement — like you look at all the other investments you make. It also teaches, trains and helps everyone on your team to look at time and evaluate it in the way that it should be valued. If we use our time wisely, and we use it better and more effectively than our competitors, then we have an unfair advantage over everyone else in our industry.

Yet time is the one thing that nobody accounts for. Everybody’s always talking about saving money in their business, company or corporation, but nobody ever sits down and talks about how they can save time. Time actually equals, if repurposed, into the most profitable activity you can do. So sit down and have this conversation. Look at the process. Ask the difficult questions and actually start to get a phenomenal 10x return on your time.

If you’re interested in an introduction to The Time Solution, you can have a 60 minute free consultation with us at Confidence Coach to learn more.


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At Confidence Coach we talk and teach about confidence all the time. Here’s a question for you today:  Have you ever stopped and thought about what gives you confidence in your business and in your personal life?

And then: What kind of activities, thinking or things do you do that bring you confidence? Are the people that you are around helping to give you confidence?

The reason why this is so important is if we have our confidence growing, then we’re able to grow the rest of our life. We’re also able to grow our business or personal relationships and everything gets bigger and better.

But without confidence, without greater confidence, and continued confidence, we can get stuck or we can even go backwards!

So, I want you to think today about three things that give you confidence and send me an email to share your answers with me. Here’s a few examples — Maybe it’s a good night’s rest; reading a book; exercising; calling that prospect that you’re afraid to call; it might be leading a meeting at your company; how about that new joint venture that you’ve put together; or maybe a date night with your wife; maybe going to your kid’s ball game or it could be a million different things.

But think about it, and let me know what gives you confidence or schedule a free appointment to talk about it.


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