Author Profile

Scott Ballard

Through his experience in his own business and life, Scott had the impact of finding a Coach that guided his company from the brink of disaster to an amazing comeback, and from uncertainty, to the most amazing transformation that he could have hoped for. As a result of his lifetime of learning, he now gets to guide people through the process of achieving their goals and dreams for themselves and their business.

Respect Multiplier

I want to talk to you about a subject today that is not talked about a lot in business anymore, but back in the day, say 30, 40, 50 years ago, it was a big part of leadership management. The topic is what we call the respect multiplier.

One of the things that we do to help leaders with their employees is to talk about the three levels of management. We all know the first level of management which is managing people – their tasks, their productivity, helping them become more efficient, reporting, and doing all that kind of thing. So that’s all book learning and school learning, and that’s pretty fundamentally out there for anybody to get to and look at.

Then the next level of leadership which has become so popular in the last 10 years is this whole idea of the next level of “being” leadership – this idea of leading your people.  You know if you want them to go somewhere, you have to lead. You have to set the example. You have to be what you want them to be. You have to cast the vision. All of this is vitally important. Every successful company has a foundation of management and they have a foundation of leadership – somebody out front with courage, confidence and commitment to go to the next level.

But the next level is here and now and, in our culture in the Western world, this is critically important — and that’s the idea of respect.

How do you develop and create a respect culture between all of your teammates whether you have a thousand or a hundred thousand employees? How do you create a culture of respect? And why is respect so critical in this day and age in the time that we’re living in?

Here ere are a couple of things about respect that I want you to think about and take away.

1. You can’t give away something you don’t have.

If you don’t have your own self-respect, then you can’t really give respect to somebody else. And, if you’re operating in a culture that does not show respect for each person, who they are and their innate value of who they are, and their abilities and talents and contribution, and that can’t be mutually respected, then you’ve got all kinds of problems. You have retention and turnover problems. You have low productivity. You have incredible time wasting. You have people just going through the motions. What you have is a cycle that eight out of ten businesses suffer from right now, and that is you’re just barely holding level.

To go past management and leadership, and to really get into the new world of collaborating in unity, joint venture, and really getting people in the sense that they’re on a winning team and everybody’s valued as a player, you have to implement, be a role model, live out and institute this whole idea of respecting people. It can be as simple as listening well. As simple as saying please and thank you. It can be as simple as saying,”You know that is something that you do really well!  I respect your talent and ability in that area.”

2. Respect is also the way you operate at work.

Do you clean up after yourself after you use an office or a meeting room? Do you show up on time for meetings? Do you ask other people in the company about themselves? Are you somebody that is presenting themselves in a respectful way? Do you end your meetings on time respecting other people’s time in the business and in the company? Are you somebody that is taking care of yourself, meaning respecting yourself from that standpoint?

We have created a whole list of respect indicators that we’d love to send out to you (all you have to do is ask for it). It’s a list of things or a checklist to see where you’re at on the whole idea of respect and whether that’s a big part of your culture or not.

Think about this as a closing thought. Who are the people that have had the greatest influence in your life? Maybe it was a coach, a teacher, a manager, a CEO, or somebody that was a mentor in your life. Then think about the correlation of their influence and impact on your life and then how much respect you had for them. Then think about the influence you can have in a positive way on all of your team members if you started to institute and live out by example, respecting every person —  whether that’s the janitor or the vice president of sales or whoever that is.

This is a huge thing that you can implement, talk about and everybody benefits. Everybody gets it and everybody wins in a company full of people respecting one another. Reach out if you want a copy of the respect indicators.


Finding the “Why” of Your Employees

Finding the “why” of your employees is critically important in order for you to get the most leverage out of their talent and ability as they help you build your company — whether you have 10 or 10,000 employees. Finding the why and connecting their why with their job or the work that they do in your company, and then helping them to identify that, get clear about that, and live that out in their life — both within their work in your company or also within their life, and how one should support the other. This is an ecosystem that can provide you with long-term internally motivated employees by finding their why.

Why are they working at your company? Why are they doing the work that they’re doing? What is the purpose of their job? Are they clear about it being a vehicle for them to achieve the things that they want to achieve in their life? Have you helped them draw the connection between their job and and their big “why”?

This is an area where you have to start asking these questions — even in the interviewing process when you’re onboarding somebody. Why are you here? How do you see this as a fit? How does this fit into your life? How does this fit into the big “why” of your life? And then, support them in that.

So “why” is a great question. It’s a simple question that can dramatically improve your employee engagement with all your employees. It’s a conversation that you’ll always find fruitful in managing, supporting and leading your team. If they understand there “why” then you can communicate better what the company’s “why” is and then you can correlate or connect the two of those together. When people get clear about their “why”, they gain confidence. They get committed to the task. They have a sense of courage that takes them to a new level and performance.

Everybody’s looking for an edge in business. And one of them is finding the “why” of your employees, of your team, of your managers, of your leadership. When you can do that and connect the “why” for them personally with the “why” for the company, then you’ve got something! That is what we call an unfair advantage in the marketplace because your people are internally motivated with the big “why” being the secret sauce of your advantage. Overall your competition.

We look forward to hearing what you’re finding when you’re asking “why” questions. Let us know because we’d love to talk to you about it.


The Truth About Your Business

What’s the truth about your business?

What is it’s value?

What’s the purpose, product or service you bring to your customers?

What is in the way of solving your customer’s pain or problem?

Is this something that is going to change or evolve over the next 2-3 years?

The answer to all those questions about whether things are going to change or evolve is yes! It certainly will change, because as business in the world is speeding up, change is happening at a faster and faster pace.

So the purpose of the question “what is the truth about your business” is to see if you are prepared to take on these challenges of rapid and faster change as you go forward.

Have you ever looked at your product or service through the eyes of your customer and to the changes that are happening in their life? Have you anticipated what their changing needs are going to be six months from now, a year from now, or 18 months to 3 years from now? If not, then how are you going to get ahead of the curve? What are you doing to provide the solution that is going to be relevant and exciting to your customer around their pain or problem? What’s the solution you can bring to the table that’s going to be dramatically different than what it is today.

We want you to think about that. We want you to realize that this is where opportunity lies.

The companies that have the best future ahead of them are answering these questions and figuring it out. We’re excited to talk to you more about that. Thanks for reading today!


The Power of Choice

As we look at our businesses and what they are doing, sometimes we can fall into the trap of saying that we don’t have any choice in making a change that will take our business to the next level.

But you always have a choice.

Sometimes that choice is simply in how you respond or react to change, adversity or a particular situation.

And so, the first choice that we’re talking about today is to have a mindset to look at situations, difficulties, challenges, obstacles, barriers in your business as opportunities. The bigger, more difficult and the more challenging the situation or problem is, this can be the greatest opportunity for you to build the biggest and best future for you and your team in your business.

One of the ways we do this is to get really clear.

  • Identify.  Get out of your mind and onto a piece of paper exactly what this obstacle, barrier or challenge is.  
  • What’s in the way. Decide what are all of the things around it that are preventing you from moving past it or finding a solution to go around it.
  • List them out. List each obstacle out or situation out so that you can break them down. Ask yourself the question for each one: What is a simple, basic thought to transform that barrier or obstacle?
  • First Step. What is a simple first solution or first step that would take us past, through or over the top of that obstacle?

A lot of our coaching is “thinking about your thinking” and being aware of how you’re reacting to challenges and problems in your company, business or corporation.

We work with people on this all the time, so I’d be curious to hear from you what currently is the biggest obstacle you’re facing in your business that you feel is keeping you from the next level.

What’s in the way?

Because if we can identify and work on that — we can also get clear about solutions and next steps. We can also get clear about the team (or group) and the resources, and what we need to do in order to get past this.

Today’s all about the choice, but you have to first choose that you’re going to think about these obstacles, barriers and problems in a whole new way. That’s the challenge today — think about what’s in your way. Let us know what that is and/or schedule a free consultation and let us take you through this little exercise and help you turn your obstacles into opportunities.

Make it a great day!


The 5 Questions You Want to Ask Before You Do Anything in Your Business

There are five questions you want to ask before you do anything in your business, and here’s why it’s so important to you. If you were to go into your business today and ask these five questions, by the end of the day your business would be transformed! Not only transformed in and of itself, but transformed in the way that it produces a result for you both financially and time wise.

So today we’re going to talk about these five questions.

First of all, think about one task that happens in your business every day that’s repetitive. This is a task that you are doing or perhaps a bunch of people in your company are doing every day. Then ask yourself these questions:

  1. Can this task be eliminated?

  2. Can this task be delegated to somebody else?

  3. Can this task be automated?

  4. Can this task be outsourced?

  5. Can this task simply be done in a more efficient way?

By asking these questions and looking at every task that you, your team or your employees are doing, you will be transforming your company.

We do this with businesses all the time and are amazed at what we find in efficiencies, gains, time saving and profit making by just simply going through every little task and repurposing it and putting it through this process — we call the time filter.

This is just a little tip we’d love you to try today. Let us know how it works. If you’d like to learn more about it you can reach us email or by scheduling  a free consultation.


The Time Solution

The Time Solution is a coaching process that we use with our clients. It is basically used to address the one thing that 90% of businesses have never accounted for in their business and that is:

How, why and where are they using their time

By having an actual audit or accounting system of time, you can make sure everybody in the business is aware that time is actually of more value than the money or the capital that’s being invested in the business.

We’ve created this process to teach and coach people how to capitalize on their time. In our process, we show that by saving 15 minutes a day, an average company over the next couple of years, can reinvest that time into profit making time and actually turn that into a million dollars for the business owner. It’s a transformational process, and it’s a process that only takes 90 days to do. It makes you look at time like you look at your checkbook — like you look at your financial statement — like you look at all the other investments you make. It also teaches, trains and helps everyone on your team to look at time and evaluate it in the way that it should be valued. If we use our time wisely, and we use it better and more effectively than our competitors, then we have an unfair advantage over everyone else in our industry.

Yet time is the one thing that nobody accounts for. Everybody’s always talking about saving money in their business, company or corporation, but nobody ever sits down and talks about how they can save time. Time actually equals, if repurposed, into the most profitable activity you can do. So sit down and have this conversation. Look at the process. Ask the difficult questions and actually start to get a phenomenal 10x return on your time.

If you’re interested in an introduction to The Time Solution, you can have a 60 minute free consultation with us at Confidence Coach to learn more.


Time as a Tool

Have you ever thought about time as a tool just like you? You have tools in your business – computers, machines, trucks, etc. — all different kinds of things that you have in your business that are tools that help you be more productive. They help you create an experience or a product for your clients.

I’ll ask you again — Have you thought about your time as a tool? If you have a tool, you know you want that tool to operate at its optimum capacity, and if time is your greatest tool, are you connecting your time and the most productivity? In other words, what’s the most productivity you can get from your time? How can you maximize the tool of time that you have in order for you to get the results that you want from your life, from your business, from your relationships?

Because time ultimately is the greatest leverage.

It is the greatest tool that we have in our life and in our business as business owners, entrepreneurs and CEOs.

Stop and pause and ask yourself, “Okay, am I thinking about time as a tool? And if it is a tool, how am I leveraging my time in order that it gets the greatest result for what I want out of my life? And how am I investing in this tool so that I can be where I want to be a year from now or three years from now in order to be at my best and have a bigger better future.”

So time is a tool.

We would love to talk to you about this. We do a lot of of coaching around time. Time is the greatest asset for every company, every business, every entrepreneur, every person. Just reach out to us.


One Thing

What is the One Thing today that will improve your confidence? We’re going to talk about confidence again and focus on one thing or one habit perhaps. What would be a confidence habit that you could create that would serve you the rest of your life to improve, increase and protect your confidence? For me it’s sleeping. It’s exercise. It’s reading good material. It’s coaching. It’s being in front of people live or virtually and coaching them, encouraging them, giving them confidence, and transforming their experience.

But what does that look like for you and what is that one habit. Now we talked a couple of weeks ago about what gives you confidence; but what’s the one thing? It’s like a rocket booster for your confidence that you could put into your life everyday. You can invest the time — maybe it’s five minutes, maybe it’s 15 minutes, maybe it’s longer than that.

But what’s the return on investment if we invested in that One Thing that gives you confidence? I’d love to hear from you what that One Thing is and how you’re applying it.

What the Habit is, what it does for you, and how you’ve used it in the past. Think about times when you’ve really had a lot of confidence and you’ve been able to do some amazing things.

What was the thing that triggered that…

So we’re looking for for that One Thing, that one habit, that one trigger and then, we’re looking to build that into our life every day.


Who’s Messing With Your Confidence

Who or what is messing with your confidence?

Have you ever thought about this? Last week we talked about what gives you confidence, and we focused on that.

Confidence gives us the ability to achieve, grow and to be all the things that we want to be.

But one of the areas that you need to think about in the area of confidence is — who’s messing with your confidence? What is messing with your confidence? Is there a negative person in your life or maybe you’re not getting enough sleep? Could it be that you feel like you’re overweight or you’re out of shape and that’s the thing that’s messing with your confidence? Maybe it’s a mess in your life — maybe some mess in your garage or at your office or maybe it’s a difficult conversation that you’ve procrastinated on for 3 to 6 months or even a year. Maybe your confidence is being drained by not making a decision that you need to make to move forward. Get back to me and send me an email about what’s messing with your confidence or schedule a free consultation. I’d love to talk to you about it.


Confidence Question

At Confidence Coach we talk and teach about confidence all the time. Here’s a question for you today:  Have you ever stopped and thought about what gives you confidence in your business and in your personal life?

And then: What kind of activities, thinking or things do you do that bring you confidence? Are the people that you are around helping to give you confidence?

The reason why this is so important is if we have our confidence growing, then we’re able to grow the rest of our life. We’re also able to grow our business or personal relationships and everything gets bigger and better.

But without confidence, without greater confidence, and continued confidence, we can get stuck or we can even go backwards!

So, I want you to think today about three things that give you confidence and send me an email to share your answers with me. Here’s a few examples — Maybe it’s a good night’s rest; reading a book; exercising; calling that prospect that you’re afraid to call; it might be leading a meeting at your company; how about that new joint venture that you’ve put together; or maybe a date night with your wife; maybe going to your kid’s ball game or it could be a million different things.

But think about it, and let me know what gives you confidence or schedule a free appointment to talk about it.


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