Author Profile

Scott Ballard

Through his experience in his own business and life, Scott had the impact of finding a Coach that guided his company from the brink of disaster to an amazing comeback, and from uncertainty, to the most amazing transformation that he could have hoped for. As a result of his lifetime of learning, he now gets to guide people through the process of achieving their goals and dreams for themselves and their business.
manager meetings, employee engagement

What Every Manager Should Be Doing Every Day

Consider adding this one habit to your day, and watch your employee engagement explode.

We call it the Walkabout. Make it a daily habit to go and individually connect with every single person on your team. Yes, every single day. Whether it’s over a video chat, or the more traditional ‘water cooler’ talk, make time to speak individually with every member of your team, every day. During this conversation, make sure to do two things: 1) Ask them something about their life outside of work. 3) Ask them if they have any feedback for the company, any ideas or issues they’ve come across in their work.

This is how we train our business leaders to start each day, and it’s essential. Your team needs to know you’re there for them; they need to feel known. Because, if you really think about it, who is your company’s most important customer? It’s not the one who’s paying with their dollars — it’s the people who are paying with their time. Your employees! They spend more time with your product or service, know more about your history and background, than any paying customer ever will. And yet, for some reason, most business owners give their employees the least amount of actual interaction. Most people don’t do the Walkabout regularly, and it’s an incredible untapped asset. Instead, we go to work and don’t think about anyone else. If Sally’s got her job in accounting, well, that doesn’t have anything to do with me! We forget they’re human. The number one need we have as humans is to be heard and be known; if you want engaged employees, you have to meet that need.

These check-ins don’t have to be an hour-long scheduled meeting; it’s a casual few minutes, a spur-of-the-moment conversation. It’s not about checking off a list, it’s about intentionally saying, “I care about you. I want to know what you know. I want to listen to you.” After all, isn’t that how you want these folks to treat your customers?  If we want to have great relationships with our customers, it has to start with our employees. Model the culture for how you want your clients to be treated.

This may sound simple, but it can have profound results.

Want more tips on building employee engagement? Download this free ebook, full of tips from all the experts.

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dreams, thanksgiving

What are the dreams of the people?

Think about how different our government would be…

How different our country would be…

If our politicians said:

“What are the #dreams of the people who live in my community, my city, my state, my country, and how can we help them achieve them?

It would change everything.

Happy #Thanksgiving!!
Scott

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Tale of Two Business Owners

On a sunny day late one afternoon, two business owners who had graduated from the same university ran into each other. They had both been taught by the same professors on the ins and outs of running a #business. They were both filled with dreams of becoming rich by building a successful company that made a huge difference in the world.

Recently when these two guys ran into each other while on a break at a business building seminar, they realized they were still very much alike. Both were happily married. Both had young kids. And both, as it turned out, had started a business in the same industry.

BUT there was one difference!

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Thinking About Your Thinking

Finding a better path is all about thinking. Our mind does not control us; we control our mind.

Many people don’t realize that they are actually in control of the supercomputer in their head. They let their mind take them wherever it wants to go rather than consciously thinking and making #choices. And for most people, myself included, if we don’t consciously choose to do

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Making A Choice of Gratitude

You always have a #choice.  You are always in control.  You can always consider:

How am I going to react to this?  

How am I going to process this?  

How am I going to think about this?  

How am I going to respond?  

That’s what it all comes down to:  MAKING A CHOICE!

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Business Owners Guide to Employee Engagement

Establishing a #business can be easy but the real challenge lies in earning trust and a good reputation from your employees, partners, clients and customers. Regardless of the size of a business and the number of employees, owners need to develop strong leadership skills, interpersonal skills and a sense of responsibility. Always remember that one unhappy employee can affect the present and future relationship with clients.

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What is the Purpose of Your Life?

 

Would you like to be able to answer that question?

Well, I think I can help in this blog.  It is so important for you to know and live out your God-given mission.  Without this foundation, you will be tossed about by life and end up at the end asking what was the meaning of my life.

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7 Habits of Encouragement

So you want to make a difference in the world?  Well, we have found by being an encourager, you have the power to transform another person’s life.  The best outcome of this blog would be for you to be known as a person of encouragement.

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5 Secret Questions to Ask

  • What would you do if you only got paid when a client got a result?
  • What would your employees do if they only got paid on results?
  • What would your marketing plan be if it was only funded by results?
  • What would your customer service be if it operated on the client getting a positive result?
  • What would your hiring and recruiting process look like for each new hire to have great work satisfaction?
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Choices

This is a story of two choices. Saturday morning, 6:30 a.m. one man, 55 reading God’s word, seeking clarity, direction, and discernment about the future from God. The other man sitting across the way, 75, reading the newspaper wondering what is happening in the world – war, terrorism, deflation, unrest, weather crisis, bad news fills his soul.

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