Tag Archives: business coaching

Gratitude is something that I’ve been practicing for the better part of my life. A process called The Gratitude Experience is also something that we teach our clients.

I’ve found that gratitude is deeply important to me both in my business, personally, and also in my faith life. The practice of gratitude on a daily basis is something I started as a young child not even knowing what it was called then. I realized early on that gratitude could carry me through the most difficult situations and had great value in creating more of what I wanted out of life.

The things that we are grateful for grow as we become more aware of them, so that’s why we talk and teach about The Gratitude Experience. Here is a little simple formula that I follow and want to share with you so that you can practice gratitude too.

Record Daily 3 Things You are Grateful For – answer these questions for each thing that you write down:

  • WHAT am I grateful for?

  • WHY am I grateful for this?

  • What PERSONAL IMPACT does this have for me?

I’ll just talk you through three examples and let you see how I would answered in each scenario.

Question:  What am I grateful for?

Answer:  I’m grateful for my wife Orlena.

Question:  Why?

Answer:  I am grateful for her faithfulness and love that she’s expressed to me over the last 40 years.

Question:  What’s the personal impact?

Answer:  Her love and faithfulness give me confidence, peace, joy and love that only she could give me.

The second grateful statement might be I’m grateful today for my granddaughter Ellie. She is our first grandchild.

Question:  What am I grateful for?

Answer:  My granddaughter Ellie.

Question:  Why?

Answer:  She’s a gift from God that has come into our life when we thought that there may not be a possibility of a child – but she’s here now and a year and a half old.

Question:  What’s the personal impact?

Answer:  For me being a grandfather is a great joy for my life; more than I could have ever imagined or hoped for.

Maybe the third one would be work related.

Question:  What am I grateful for?

Answer:  I got a new coaching client.

Question:  Why?

Answer:  By coaching them I get to see their transformation and see them experience all the success that they want in their business and personal life.

Question:  What’s the personal impact?

Answer:  This is what I was made to do. This is where I get energy. It doesn’t feel like work; it just feels like something I want to get up and do every morning. I’m passionate about it. Coaching is my thing. It’s my God given ability, purpose, and mission in my life.

So these are just some quick examples of how to record the three things you are grateful for. We also have a course on gratitude. If you want to know more about it or if you’d like to implement this in your personal life, company or for your own business, just reach out to us and let us know.

By incorporating The Gratitude Experience at work, you’ll find it is also a great way to end a meeting, a week or a project that you’re working on. If you use the gratitude experience, you’ll not only see your attitude changing about things, but the attitude of all your employees and your customers will be impacted by practicing this on a daily basis.

The practice of gratitude is something that we believe is a lifetime thing. We believe it changes the quality and experience of your life in the most positive way. As you can see, we love to teach and talk about it!

The book that I wrote (The Biggest Disability is a Bad Attitude) actually has a whole chapter around The Gratitude Experience. I share the whole story of my coming into gratitude. If you’d like a free copy of my book, you can sign up on our website and we’ll send it to you at no cost or you can get it on Kindle or Audible.


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The beginning of a new year seems like a good time to talk about The Daily Habit. Right now people are making New Year’s resolutions and goal setting for the year. And some people are doing both!

Something that I teach and coach with our clients is a process called “The Daily Habit.” It is unique for each person. I wanted to share it with you too so that you can transform your life into more of what you want it to be.

Steps to Your Daily Habit

Before we get started, take out a piece of paper or maybe a journal so that you can write down things as you are reading this.

The Daily Habit process is very simple and you start with this first thought and then follow through with the next steps.

  1. Think about three habits that would change your life dramatically. Write those down (here’s where the journal comes in handy!) You know what I’m talking about. We all have those things that we’ve written down in year’s past as New Year’s resolutions. We’ve tried to do them before. Be honest and write down your top 3 habits that would dramatically change your life.
  2. Pick one habit out of the 3 that would make the biggest impact in your life. Write that down.
  3. Describe this habit in detail. Meaning, what exactly is entailed in this habit that you would do on a daily basis. Maybe it’s a very simple habit. For example, one of my daily habits is to floss two times every day. It can be simple like this or it can be more detailed.  
  4. Record the activity of your habit for 90 days. This is where the journal comes in handy or you can use the calendar on your phone. Whatever works best for you. The main thing is to track and check off your habit everyday that you do it so you have a sense of accomplishment and winning. 90 days is about how long it takes to create a habit.

You will discover as you focus daily on that one habit for 90 days that it will just become automatic in your life. If you don’t do it, you will feel like your day just isn’t right; and that’s how you know it is a habit. It’s just part of your daily routine.

The secret sauce when you start this process is telling someone else that you are starting a new habit. Either tell us, your family or a close friend so that we can help you be accountable.

My own story

I thought I would share my own real life scenario of how I used The Daily Habit process to create a habit in my life. This wasn’t something that I had ever done before but it has paid huge dividends for me. About a year and a half ago, I wrote down 3 habits and picked one. The one habit I chose to add into my life was journaling. This meant writing in a journal every day and asking myself a series of questions that I would answer every day. I’d never done that before.

I committed to creating the habit of journaling every day. In detail what this means is I have a journal and I ask myself a series of eight questions that I answer every day. I have to admit at first this was awkward, cumbersome, and even difficult. But, I kept going and when I got about 90 days into it, it became something that I anticipated. I found myself enjoying it and got great value from it both personally and relationally. Now, I love it and have kept doing it ever since.

During the process of creating this habit, I shared with my wife, my kids and even my coaching clients, that journaling is something that is an integral part of my daily routine. And so I wanted to share with you how it’s done and how it could work for you too. Your habit doesn’t have to be journaling; but that’s my story.

You might ask, does it have to be business related? It can be.

Does it have to be a physical habit? It can be.

A lot of people want the habit of working out everyday. Some other physical habits might be: going for a walk every day; getting in 10,000 steps everyday; eating a healthy breakfast; making five sales calls everyday.

Whatever your daily habit is — pick 3 things and then pick 1 to work on for the next 90 days.

Go through the steps I’ve given you and then share with us your one habit that you’ve chosen so that we can help you be accountable. We want to encourage you and help you celebrate your achievement at the end.

We love to celebrate these wins, these habits. Remember, pick a daily habit that is going to have the greatest impact on your life. Only YOU know the answer to that and what that is.

Thanks for reading this. At Confidence Coach we’re here to help the entrepreneur, the business owner, the CEO, reach everything that they want their life to be and help them achieve their hopes, dreams and aspirations. The Daily Habit is just one of the ways we do that.

Make it a great day and may 2019 be your best year ever.


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At Confidence Coach we are all about helping you create clarity and confidence in your life. When you take a break today, go to lunch or before you go to bed tonight — ask yourself these three simple questions.

  1. What is it you DON’T want in your life?

Take out a piece of paper or notebook and write down all the things that you don’t want in your life. This might sound like a strange question, but we tolerate a lot of things, interferences, and/or distractions in our life that we don’t want. For some reason we allow these things to stay in our lives and they aren’t productive. So write down all the things you don’t want in your life right now.

  1. What are the things that you DO want in your life?

Make another list and go ahead and write these things out. Really think about what’s important and want you want. Be honest and creative.

  1. What’s in the way from what you want?  

Most of the time it’s the things you don’t want that are getting in the way of what you do want. You need to get rid of these things.

So that’s our challenge for you today. At Confidence Coach, we are are all about challenging, encouraging and holding people accountable. We want to help you eliminate the things in your life that you don’t want and also help you increase your time, energy and focus on the things you do want!

By focusing on the things that you want in life, you can experience transformation, clarity and create a better feeling about your life and your business.

That’s it for today. Ask and answer for yourself these three simple questions. We’d love to hear from you about it. If you’d like to have me actually take you through the process and coach you, please schedule a free coaching conversation on our website. We will help you get the clarity and confidence back that you want to have going forward into 2019.

 


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Have you ever thought about what’s stopping you or what’s in the way as you think about your next step for 2019?

What’s in the way either personally or professionally?

What’s the fear that has got you stuck?

Today, if you take the next 5 minutes to figure out what the first couple of small baby steps are that would move you towards getting unstuck you will create great momentum. Think about what small action steps will help you overcome that fear or roadblock. What can you do right now to get moving in a positive direction?

We call this the 5 minute miracle. This quick and easy exercise will give you momentum that will move you past that block of fear. Here is it:

  • Set your phone on a timer for 5 minutes.
  • Write the baby steps down.
  • Then take action; do as many of these steps as you can right now before the timer goes off!

I challenge you to do this today and start your New Year off on a positive note. You can overcome your fear in the next 5 minutes by taking action. You really can accomplish more than you realize if you set the timer and just get it done! 

If you have any questions feel free to send me an email.


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In order to increase and improve the success of your business you need to do what we call “conquering the mental game.” Eighty percent of being successful in business is how you think about things. What are the mental game things that you need to be aware of, deal with or have a strategy around?

Three Mind Challenges Identified

The three big mind challenges that we help our clients deal with and change their perspective about are: 

  1. FEAR. This could be any kind of fear that they have about their business. Maybe they are worried about what might happen and how that will impact how they operate and strategize their business in the future.
  2. UNCERTAINTY. They could be uncertain about their product or service, their team, their employees, the customer, the economy, or their competitors. It’s important to acknowledge what you are uncertain about before they can deal with it.
  3. DOUBT. Is there doubt about whether or not they can grow the company to $10,000,000. Are they doubtful about whether or not they can find the right person to be a Vice President. Doubt about whether or not the market is going to stay good for the next three years. Maybe doubt about their own ability to lead the company to $50,000,000 a year.  It’s just doubt about anything and everything!!

Write It Down and Get It Out of Your Head

If our clients are experiencing any kind of fear, uncertainty or doubt, we talk about it and have them put their concerns down on paper or write it on a whiteboard. When their fear is written out where they can see it then it’s not occupying all their thinking, brain power and mental energy. This helps them to create a different perspective. It’s amazing when something is written on the whiteboard where they can see it, they realize it’s not as big of a deal as they thought. Most often, their fear has been greatly exaggerated in their mind which made it bigger than it really is. Acknowledging this takes away or reduces the fear.

Break It Down to Simple Steps

When it comes to uncertainty or confusion, we want to take the complexity out of growing and running a business. Breaking the complexity down into simple terms or steps removes the uncertainty.

Look Back at Your Accomplishments

How do we deal with doubt? We look back to the day you started your business and account for all the growth, accomplishments, and everything that you’ve done to get you where you are today. Take the perspective of looking back and seeing all that happened. Recognize that you started with only one customer or maybe it was just you. Where was your revenue when you started and where it is now? You need to make a note of how far you’ve come and see the positive as you look to the future to build the company that you dreamed about building and hoped for.

In order to conquer the mental game and come out on top, you need to write down and acknowledge what your fear, uncertainty and doubts are. When they are brought to the light they usually are not as bad as you think they are. It’s a matter of perspective and overcoming or conquering the mental game.

If you’d like to know a little bit more about who we are and what we do, you can still go to our website and sign up to get a free copy of my book. Or, sign up for a free coaching session and we will create value for you by taking you through a process that will change your business and your life!


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There’s a coaching exercise that we call The Clarity Solution which helps you understand why and how you do what you do. It can also help you analyze why this is important to you. Because sometimes as owners, we forget the big stuff like this or don’t touch base with it. We can then start to drift one way or another and get off track. So with this process, people get refocused and it brings them back to who they really are and what they truly believe.

I was at a conference a couple of years ago and a gentleman speaking said this: “Love me or hate me; there’s no money in the middle.” A lot of business owners think they have to try to satisfy or help everybody. They are trying to be everything to everybody; that never works. It’s always a recipe for disaster. If someone is struggling with this, we use The Clarity Solution to bring them back into focus and ask them what it is that they really believe; what is it that they’re really doing; and who they’re really serving, both in their customers and employees.

CLARITY QUESTIONS – Ask yourself these questions:

  1. What do you stand for? What do you stand for as a business owner, CEO, solo entrepreneur or whatever you are? What do you really stand for in your business and yourself? What is that? Get clear about it.
  2. What do you believe? So what do you believe about what you do in the marketplace? What do you believe about the value you bring? What do you believe about your team (if you have a team)? What do you believe about your employees, the company, that type of thing?
  3. What is the first priority for you in your business? What is the number one thing? Sometimes we’ve forgotten what that is, so it’s important to touch base with that again.
  4. How do you go about making decisions in your business? Do you actually have a process that you go through to make decisions or are you just doing it randomly with intuition or on the fly? This question has helped a lot of people to develop a process for making great decisions for their business and their companies.
  5. How do you connect with people now? How do you connect with your employees first and then how do you connect with your customers second? Are you doing this in a systematic way? So once again we’ll bring that into focus.
  6. What are some good connection points that you haven’t been taking advantage of that you could with your employees and with your customers?

These are just some checkup points that create value for people. When you think about these things and answer the questions, you can then put things back into your business that you may have forgotten or add new things to give more focus and and clarity about what you believe. This will help you remember what you stand for and figure out who’s important to you. Once you’ve figured these things out and gotten focused again, it’s amazing how the results come back to your business in the way of increased revenue for you and value that you create for your clients.

Thanks for your time today and make it a great day. Reach out to us at confidencecoach.org/contact. We love hearing from you.


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Have you ever wondered how you could get better and improve your business or company in a systematic way? We’ve created a series of questions that we call the After Action Review in order to do so. It’s really taken from the military and they use it on all their training and exercises but we’ve adopted it and use it after coaching, training sessions and also for different things that we are doing within our company. We have found it to be really valuable and it’s a way to improve every time you do something. There are a series of five questions that we ask which I wanted to share with you today so that you could use them as a tool to improve what you do as well.

The next time you do a presentation, hire your next team member, make a sales call, do an employee review or whatever it might be — ask yourself these questions afterwards and watch yourself get incrementally better and better at what you do.

After Action Review Questions

  1. What went right?  Write down what went right on the project, process or event. Highlight and capture that.
  2. What worked well?  Were there things that stood out to you or maybe you got feedback on? Note if there was something that got a great result.
  3. What needs improving? These are things that you saw that could make it better or improve the process or experience. Is there something that needs to be changed in order to get a better result next time?
  4. What did you learn? Is there something that you learned from this experience or from this process that you maybe didn’t know before that you need to remember?
  5. What was the biggest take away (from this event, process, project)?

Once you take inventory like this, then you know next time you can create more value, solutions, and an even greater experience for you, your company, your customers and/or your employees.

It only takes a couple of minutes to answer these questions (or 5-10 minutes if you want to include team members’ answers too) while it is still fresh in your mind after an event. At the end of a project or event, it’s a great way to really analyze and evaluate what went right by going back and reviewing what happened. I think you will find that it will transform your business one step at a time. You can learn more about us at confidencecoach.org.


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We have a process called The Confidence Multiplier that will enable you to multiply your confidence before every big meeting. Maybe you’re nervous about meeting with a customer or possibly you need to have some sort of vendor negotiation. By answering certain questions about the situation, you can gain confidence and help direct the outcome of the meeting.

Be Prepared

As we teach people how to use the tool, they are prepared before they go into challenging situations. It helps them to be at their best, their most confident and at the top of their game. Instead of being stressed, wouldn’t it be great to build up your confidence BEFORE your meeting, project or sales call? The questions we ask will give clarity and in turn increase your confidence:

  • What’s the purpose of the meeting?
  • What’s the desired end result need to be?
  • What’s the best case scenario if you follow through and do this well?
  • What’s the worst case scenario if you don’t?
  • What’s going to happen to you and your company?

By answering these questions, you prepare and practice your mind for the results that you want. When you script it out, it’s like writing a play of what you want to have happen — both the great ending and the terrible ending so that you have focus and clarity. Most importantly, this creates confidence to go into the meeting and get the most desired result every time.

This is just one of a 100 or so different processes that we teach our business owners, clients and CEO’s to help them get a better result in their everyday activities. If you’d be interested in learning more about this or getting a copy of The Confidence Multiplier process and using it yourself, just reach out to us and ask for a copy. We’d be glad to send it to you for free and would also love to hear about your results after you use it. Make it a great day!


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I recently asked a client a question to help him find his purpose, stimulate his thinking, create value and to help bring transformation to him as a business owner. I’d like you to think of your own business and put yourself in his shoes.

What’s One Activity that Keeps You Interested?

The question I asked him was:  “What’s the one activity in your business that if you could do it everyday would keep you curious, passionate, interested, and it would also be something that you could do for the long term?” He told me what he really loves to do best is solve problems.

After he gave me his answer, I then asked him how much time or what percentage of time a day was he actually doing this activity in his business. 

He then realized the amount of time was not nearly as much as he would like it to be! (Does this sound like you too?)

What’s in the Way?

So, my next question to him was — “What’s in the way? What are the things that are pulling you away from that one thing that really excites you about what you do in the business?”

Take Inventory

We then had a discussion about all the things that were a distraction and keeping him away from what he loved to do. We listed all these things out and then looked at seeing who else in his company could do these jobs or tasks. This way he would have more time to really solve problems for their best customers.

Delegate What You Can

We put together a delegation plan and he’s implementing that now. It’s amazing, when you compound it over a week, a month, a year, the next three years, how much time he was able to buy back and actually put into something that not only moves the company 10x forward, but it will also increase his internal motivations and excitement. This also helps him not to feel tired and burned out because he’s doing what he’s passionate about; doing what he loves to do and being the best at in his business.

Go Full Circle – Back to the Beginning

After all, that’s why we start a business. We find something we love or some activity that we are passionate about. For our client, we just took it full circle back to the beginning to a really exciting time. This created transformation and better results by changing his thinking, attitude and way of looking at a bigger future for himself and the company.

You can do this too! If you want help, reach out to us at confidencecoach.org or go to our website and schedule free a coaching appointment. We’d love to show you some of the breakthrough processes that we have and help you get your true purpose back!


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There is a subject that’s really a lost art these days — it’s the power of listening. Even though no one seems to be doing it very well, it’s one that I think would really benefit you as a leader, business owner, CEO or executive. I’m not just talking about listening in general, but I mean really listening intently and ferociously!

Focus on Who You are With

I’m going to tell you a little story about listening that I learned when I was younger. The story’s really about my dad. My dad’s greatest gift was his ability to listen intensely to people. Whether that was at work, in a family gathering or with friends. He had this ability to make you feel like you were the only person in the world and that he was totally focused on you all the time. So the result I saw from him doing this through his life was that people had tremendous respect for him. He was a great influence on people’s lives, and people just absolutely loved him. He set a great example.

Don’t be This Person!

We may not all have good examples of people that listen well, but we all have had terrible examples! Maybe it was a situation where you’ve gone to a restaurant or you’re in line at the airport and somebody wasn’t listening to you when you had a need. Maybe you had a problem or question and you knew they weren’t hearing a word you said. It felt as if they were reading from a script or just going through the motions. They weren’t “engaged” in listening to what you were saying. This gives us a terrible feeling. What do we do in those situations? Well, if we can, we usually find somewhere else to do business next time or find someone else to have that conversation or relationship with.

Really Pay Attention

So one of the things I want to talk to you about and challenge you is this idea that when you’re with your people (particularly with your customers or people that are working with customers), pay attention to how intentionally and focused you are. Are you really listening to what the customer or the employee (these are the people I call your “first customer”) is saying when you’re with them? Or, are you on your phone or paying attention to your computer instead? Are you already thinking about the next meeting or are you already distracted by other things? Or are you really focused and present with that person and listening intently?

Practice the Art of Listening

If you really want to transform a relationship with a customer or with one of your employees, go ahead and start practicing listening ferociously, listening intensively and that’s not only making eye contact, but that’s being totally focused on them. That might even be taking notes! When you do this, notice how those relationships change. See what comes out of this change in how you listen. I bet your results will be better than you had ever anticipated because listening has great rewards. Listening is how we lead ourselves to learning new things. When we learn things about our first customers (our employees) and our paying customers, and when we deeply listen to them, we learn things that our competitors don’t know because they’re not listening.

In our world of all the noise, social media and distractions, the few people that practice deep and intense listening have an unfair advantage over everybody else in this world. So today the lesson is, listen intensely, practice it, focus it, get better at it, and then come back to us and share your results. We’d love to hear about how it’s changed your business, your experience and your transformation as a leader.

Make it a great day.


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