Tag Archives: business coaching

If you are a leader, owner or CEO who believes that a paycheck and benefits is going to get great effort from the majority of your employees — you’re wrong!

You will continue to have high employee disengagement, poor work culture, low collaboration between employees, lack of creativity and energy to serve your paying customers and a lack of your own company’s goals being achieved. 

Until you do something radically different from the other business owners beyond a paycheck, benefits and some time off, you are going to keep getting the same results from your “first customers” (your employees) as you are now! 

You need to do something different that will start to truly inspire your employees to show up as a better version of themselves everyday!

Here’s the beauty — you already know how to do this for yourself.

Remember when you started your business?

You had a Dream or Goal! 

How did that make you feel? 

  1. You were Excited!
  2. You had more energy
  3. You solved problems
  4. You worked super hard
  5. You got smarter
  6. You found people who could help you build your business
  7. You made progress towards achieving your goals and dreams

Wouldn’t you like to be the Hero in your employees lives by being the champion of their deepest goals and dreams?

At Confidence Coach we can help you be that Hero!

When you begin to know your employees on a personal level, it helps them to see the connection between their goal or dream and the work that they are doing in your company. It helps create collaboration, as well as makes a connection to their job that helps with retention, motivation and engagement to the company’s vision.Your company culture also changes once they realize that you really care, and show them that their work is a vehicle that can help them achieve some of their own goals and dreams.

Reach out and schedule a free consultation if you’d like to learn more about The Dream Employee program. We’d be glad to come in and do a free demonstration to show you the transformation of how this will energize your people. 


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What I’m about to share with you could be the difference maker and advantage that your business needs for 2020!!

We have been talking about The Dream Employee process a lot lately. But in order for you to get an idea of what The Dream Employee might look like in your company and how it could be implemented, I wanted to share a few stories of what employees and owners have experienced through the program.  

  • Rachel (employee) was having a rough time at work and at home. She was not very happy with her personal life which overflowed into her work life. We asked her what really made her happy and brought joy to her life; she thought for a while and then responded “art”. Rachel began working on her art in her spare time — taking classes, learning new mediums of art. She then brought her art work in to show us on our monthly meetings. She started smiling more, getting along better with her co-workers, and getting along better with her family members. As she truly began doing things for herself that made her happy, she had more joy in her life. This was an eye-opening and life changing experience for her both personally and professionally.
  • Doug (director of a public organization) said that by making deposits of caring about the dreams and goals of their employees has created goodwill, a greater working relationship between management and employees, and higher retention.
  • Edith’s (employee) first language was Spanish but she had a goal to learn to read, write and speak English so that she could advance in the company. But she knew that in order for her to move up further in the company, she needed to improve her English. When her company became aware of her goal, they wanted to help her achieve it so they gave her time off one morning a week to attend classes at the community college. Learning to read, write and speak English has grown her confidence so much that she felt good enough about herself to share ideas with the owner that would save their company an incredible amount of money in her department by changing the way they did certain things. The company has implemented her suggestions and saved a significant amount of money.
  • Joseph (owner of a family owned business) says he has been using The Dream Employee as a way to show his 60 employees how much he cares for them beyond their benefits and 401k to what matters most in their life.
  • Stacy (a manager) wanted to have a more peaceful and lighter life by continuing to balance work and personal life. Through The Dream Employee program she is steadily focusing on her health, peace of mind, and wellness – all the things that make her happy. She has a goal to daily incorporate more of these things into her life.
  • Joe (regional manager for a Fortune 500 company) said The Dream Employee has created transparency and teamwork within the organization at a level they had never seen before.
  • In working with one company, we discovered that many of them had a goal of losing weight or eating healthier. This was brought to the attention of the owner and he brought in a weight loss consultant who came in once a week for 8 weeks to explain how to prepare food, eat properly, exercise, etc. This bonded everyone that joined in to do this. They encouraged each other and helped keep each other accountable. As a company, they lost 500 pounds last year! They are healthier and more effective in their work as a result.

See why I said this could be the difference maker? If you’d like a free demonstration for you and your team/employees, let us know. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. No strings attached. We also have many references of very happy Dream Employee clients if you’d like to talk to some of them. Just reach out and schedule a free consultation and we can set up a time for the demonstration. 

 


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business exercise

Do you find yourself in the habit of thinking about things and saying you will do them “someday”?  I consider myself a very positive person, but we have had some family situations lately and we’ve decided to do things “now”. There’s no guarantee that you have tomorrow to do it.

Maybe you find yourself in a similar spot. There’s no time like now to start doing things that you were always putting off until tomorrow – whether that’s in your business or in your personal life. 

I want you to do an exercise for me using a tape measure. 

Take the tape measure, set it on the floor, and mark that very first notch as the day you were born.

The next few dashes – mark graduation, marriage, birth of kids, etc.

Also put a mark down for the day you started your business.

Then the inevitable question becomes this:  How long is that tape measure?

How long do you think you’re going to live?

Have you thought about what’s outside of that tape measure — what is your legacy going to be?

Or have you forgotten why you’re doing this business? Did you start it so that you and your family would have the freedom to do the things that were important to you?

Maybe you’re just drifting, inch by inch, year by year along your life and in your business.

If you’re looking for the mark on the tape measure that says “Someday,” it’s not there.

This isn’t a dress rehearsal. Your life is represented in this tape measure. It has a beginning, it has a messy middle, and it has an end.

You ready to face the truth?

Someday NEVER comes!

Reach out and schedule a free coaching session with us today if you’d like help getting back on track to start doing things now, instead of tomorrow. Each day is a gift to be thankful for. Don’t waste it.


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Do you consider yourself a “grateful” or positive person?

Are you in the HABIT of being grateful for things that happen in your life or do you tend to be a pessimist?

I want to encourage you that you always have a choice to react in either a positive or a negative way. Even in difficult circumstances, if you develop the practice of thanksgiving and gratitude, your outlook and attitude with improve.

What is your first reaction when things aren’t going the way you want? Next time this happens, stop and think twice about how you are going to respond.

As we say, think about your thinking. Here are some questions that come to mind that you should ask yourself first:

  • How am I going to react to this?  
  • How am I going to process this?  
  • How am I going to think about this?  
  • How am I going to respond?  

That’s what it all comes down to:  MAKING A CHOICE to be thankful and grateful in spite of your circumstances.

Do you choose to view a situation positively with gratitude or dwell on the negative?

Gratitude was a choice that I made at a very young age.

School was extremely difficult for me, and I had teachers telling me that I was stupid! (Hopefully this isn’t happening in the schools now like it was back in the ’60s.)

Luckily, I had an extremely loving and caring family so all my self-worth was not based on the education system. I also had a faith and belief in God that sustained me. (I wrote a book a few years ago that tells my whole story and the practice of gratitude.)

I decided at a very young age to think about everything in my life that I was grateful for.

Every night before I went to sleep, I sat in my little bunk bed and thought about what I was grateful for. Here are a few of those things I thought about:

I’m grateful for my grandmother and how much she loved me.

I’m really grateful for how much my parents care about me.

I’m really grateful that today I got to play football.

This may sound trivial because it’s just a little kid thinking about little things. But, it’s that kind of thinking that has made me the positive, encouraging person I am today. In fact, that’s the number-one thing people say about me: that I am one of the most positive, encouraging people they’ve ever met.

The reason for this is simple:

GRATITUDE.

I’ve made it a daily practice in my life to list out all the things I am grateful to God for. Gratitude has allowed me to be able to serve people without any expectation of them ever being able to do anything for me. Instead, I am simply grateful for the opportunity to serve and how good it makes me feel in my heart and soul.

Often people wonder why they are so discontented, unhappy and stressed. They have anxiety. One of the main reasons for this is spending too much time thinking about what we don’t have instead of what we do have.

Gratitude is like an inoculation against being discouraged, upset, afraid or depressed.

We all have low times, but gratitude can help us make our way through them.

When I am feeling down or depressed, I stop and think about what I am thankful and grateful for. When I focus on those positive things, I start to appreciate them more, and they become more valuable to me. I think about God, my wife and kids, grandkids, friends, clients, experiences, places, etc., and realize how very blessed I am!

You too can live a different life with a different purpose and a different intention. Start leading a life of gratitude. Take into account – on a daily basis – everything you are grateful for.

Please share with us how gratitude or choices have made a difference for you and what you’re grateful for today.

For more on Gratitude check out The Biggest Disability is a Bad Attitude.

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There are several questions that are really important for you to consider in order to gain clarity and confidence in your life and business (whether you’re a business owner, CEO or entrepreneur).

The first question is:  What do you stand for?

Once you’ve figured this out, then you need to ask yourself the following questions as well:

–What do you believe?

–What are your priorities for your life and your business?

–How do you make decisions?

–How do you connect with your customers and your employees?

–Are those connection points getting you the results, time, and money that you want?

If you’ve been in business for very long, you have probably realized that not everyone is going to love you or what you do with your business. But that’s okay!  Because your product or service isn’t for the whole world — it’s for those people who will get the greatest value from it.

When you can answer all the above questions and feel confident about your answers — there is a certain peace and clarity that comes from it. This comes from knowing what you’re doing, what you’re about, who you are and what you stand for.

If you want help answering those questions, reach out and schedule a free consultation. This type of training and thinking is what we do best. Are you ready to go to the next level?


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Do you sometimes feel like you don’t have any choice in making a change that will take your business to the next level?  Don’t fall into that trap.

You always have a choice.

Sometimes that choice is simply in how you respond or react to change, adversity or a particular situation.

The first and most important choice is to have a mindset to look at situations, difficulties, challenges, obstacles, barriers in your business as opportunities. The bigger, more difficult and the more challenging a situation or problem is — the greater the opportunity you have to build a bigger and better future for you and your business.

One of the ways to do this is get clear: 

  • Identify. Get out of your mind and onto a piece of paper exactly what this obstacle, barrier or challenge is.  
  • What’s in the way. Decide what are all of the things around it that are preventing you from moving past it or finding a solution to go around it.
  • List them out. List each obstacle or situation out so that you can break them down. Ask yourself the question for each one: What is a simple, basic thought to transform this barrier or obstacle?
  • First Step. What is a simple first solution or step that would take us past, through or over the top of this obstacle?

A lot of our coaching is “thinking about your thinking”.  Be aware of how you’re reacting to challenges and problems in your company, business or corporation.

I’d be curious to hear what the biggest obstacle is that you are facing. What do you feel is keeping you from reaching the next level in your business?

What’s in the way?

Identify and work on what’s in the way; then you can also get clear about solutions and next steps. (Which will also help you figure out the team and resources that you will need in order to move forward.)

Today’s all about choice. But, first you have to choose to think about these obstacles, barriers and problems in a whole new way.

That’s the challenge today — think about what’s in your way. Let us know what that is and/or schedule a free consultation and let us take you through this little exercise and help you turn your obstacles into opportunities.


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We are working with several companies right now and their number one challenge is on-boarding and recruiting. They are trying to fill empty spots that they have in their company and it’s becoming a huge issue.

One client was sharing the other day that he has a candidate for a very important position. He met with him, went through all the interviews, and they really feel that this is the right person. But, the gentleman told him that he has two other offers and that he’s trying to decide which is the best offer. The money’s about the same, the industries are the same and the company sizes are pretty equal. The client said he didn’t know what else to do in order to get this guy to come to work for them and not one of their competitors.

I asked him what he’d talked about. He said, he’d told him about how great the company was, the culture, that their company is like a family, and they’ve been in business a long time. This would be a great fit for him and he wouldn’t have to move. Unfortunately, these are all the same things that every other company has been telling him.

So I said, why don’t we think about it from the candidate’s viewpoint. I told him to call the guy back in and once he’s sitting down, ask him these questions:

  • How could this position help you get what you want out of life?
  • What are your dreams, goals, aspirations?

Then spend a half hour talking about how your company can help him achieve those dreams, goals and aspirations.

And I said to him, if everything else is equal, but you’re actually talking about what the candidate wants to do with his life, his personal dreams and goals for himself, his family, and find out what he wants out of life — once he sees that you care about that, you will have an unfair recruiting tactic that nobody else is using in your industry. Sure enough, that was the result. The guy came to work for him after they had that conversation.

Are you experiencing problems in this zero unemployment environment? Do you need more people on your team? Is recruiting much harder, and you seem to have an endless number of vacancies to fill? Try this approach and ask the recruits the above questions.

This will set you apart from your competition and enable you to get those key people into your company so that you can keep on the path of growth.

At Confidence Coach, we help business owners, CEOs, and entrepreneurs with the task of maximizing their greatest asset, which is their employees, their “first” customers. Part of doing this is you have to be a great recruiter. Part of being a great recruiter is not seeing it just from your side (the company’s side). Instead, you need to see it from the perspective of the potential candidate — who could come in and help your company grow even further.

We also use these same questions when working with companies using The Dream Employee. If you’d like to know more, schedule a free consultation.


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As we help business owners and CEOs with employee engagement, some of the questions that I ask them are:  How do you engage your employees?

What’s fundamentally going on in the employee’s mind?

What are they really seeking in this working relationship?

Two Takeaways.

There are two things today that I want to point out to you that are really important for your employees.

  1. The first is to be “known”. People want to be known for who they are and hear their name said. When you call them by name, it makes them feel good. Think about this — How many times do you walk down the hall, go through the warehouse, or maybe you’re out on a job site, and you don’t acknowledge someone that you see? Do you call them by name and say hello? Or, do you simply go on by? Do you ask how the project is going? How their day is going? Are you too focused on your own thoughts to stop and be friendly?
  2. The second thing is to give your employees a place in your business or relationship where they have a voice and can be “heard”. Do you have a specific place where they can report to you about safety, a project, ideas for the company or just whatever’s going on in their mind? Do they feel comfortable expressing their thoughts or concerns to you?

When we work with companies, we not only work with the owners and leaders, but we also work with their employees using The Dream Employee. Being known and heard are two of the biggest needs we hear from employees. I hope you will use these two big takeaways to improve your company culture and engagement.

This sounds relatively simple to do. However, it takes intentionality on your part to really make your employees feel that they are known and heard. These two things are critical. If you’d like to learn more of what we do and how we can implement The Dream Employee in your company, schedule a free consultation today.


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Do you have an employee engagement strategy?  If so, how are you following through on it and how do you know if it’s working?

Employee engagement is an area that we specialize in and are passionate about. We have employee engagement tools to help you.

One of our processes is called The Dream Employee. This tool is a great way to find out what motivates your employees. By going through a simple questioning process with each one of your team members at your company on a monthly basis, you can learn how to help, support and encourage them to achieve their own personal goals and dreams.

When you begin to know your employees on a personal level, it helps them to see the connection between their goal or dream and their work that they are doing in your company. It creates collaboration and helps them make the connection between their personal life and their work. It also helps with retention, motivation and engagement. They realize that you really care about them as a person.

When people are achieving their own personal goals or dreams, they are internally motivated. You don’t have to do all the motivating every day, every month or every quarter.

If you’ve been out there for a while trying to figure out how to improve your employee engagement and nothing is working, reach out to us for a free consultation. We will give you a free demonstration of how The Dream Employee works. The Dream Employee program is one that can be maintained and tracked and has been getting transformational results with our clients.


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Have you ever thought about how your employees REALLY feel about your business? It may be that you haven’t thought about this or don’t think it’s important. Then again, maybe it’s a question you are afraid to ask!

Do you really know how your employees feel about your business? About working there? What does working there feel like to them?

I know some of you are thinking — I don’t really want to know; and that’s very real and understandable. However, everyone needs to think about this. How your employees feel about your business is what they’re going to reflect to your paying customers and to each other.

How your employees feel can create a culture that is really positive, collaborative and progressive, Or, how they feel can create a culture that is filled with negativity, backbiting and all kinds of other problems. These negative kinds of things can, and will, slow down the progress and growth of your business.

The Survey Solution

You may ask what can be done to help people like you with this challenge? At Confidence Coach, we come in as a third party and send out an anonymous survey to find out how your employees feel about your business. We ask them their opinion on how it’s running, how they feel about their managers, and maybe what they think of the systems you have in place. We do this anonymously so that they feel protected and can be totally honest. They know we won’t reveal their names.

We create the survey (with your input) and use questions in such a way to really find out what and how they’re thinking. Then we’re able to provide that information to you as the owner or CEO of the business. This will help you get a feeling of where your company culture is. It will help you know how employees are interacting, and how that’s being projected to your customers. This is incredibly valuable information.

We have a lot of success stories of people who have used this tool to help figure out what is going on in their company with their employees. It’s a secret weapon we provide for people on a quarterly basis. This gives ongoing information so you can make good decisions and can understand what’s happening in your culture.

We spend a lot of money as business owners and CEOs to figure out who our paying customer is. We are always trying to get to know their likes and dislikes, what’s going on with them and how we can serve them better. But most of us are missing a great opportunity if we are don’t know what our “first customers” (our employees) are thinking and feeling. The Survey Solution is a great tool for this.

If you’re interested, please reach out and schedule a free consultation to talk more about this. Also, you can check out a video on YouTube where I talked more about The Survey Solution

 


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