Tag Archives: portland business coaching

As leaders, we naturally jump into things and meet challenges head on. Sometimes this can be at the risk of our own self-care however. During these difficult times, you need to be really mindful of how you are taking care of yourself. You need all of your strength and emotional reserves for the long game, not just for a week or so.

Here are a few tips to help alleviate stress that I would suggest you do on a daily basis.

  1. Give thanks. As I’ve said before, expressing thanks to others will lift your own spirits.
  2. Write in a journal. If you examine negative thoughts and emotions, they will lessen.
  3. Take a walk. Get out in nature and you will feel refreshed (exercise also relieves stress).
  4. Listen to soothing music. You can do this while you are on your walk or make it part of an evening ritual before bedtime.
  5. Give a friend a call. We are all missing human connection during this time which is a very vital need that we all have.
  6. Tell a joke or read a funny book and share it with someone. Laughing is good medicine, especially when shared.
  7. Drink water. If you are dehydrated, you don’t feel good. Stay hydrated.
  8. Take a break. Walk away from the laptop or project periodically.
  9. Hold hands. If possible, keep the human connection with family members.
  10. Turn off the news. We all need to get an update because things seem to be changing fast. However, get your update, then get out. Don’t obsess over things that you can’t control.

We will get through this.

At Confidence Coach we offer business owners a place to reconnect and rebuild their confidence; which leads to their better future in the days and years ahead.

If you’d like to talk, reach out today and schedule a free call. We’d love to help you make progress during these difficult times.


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Our “future” is abstract. It doesn’t actually exist except as an idea. The only time we really have is today. The only future that has any reality is the one you continually create for yourself through each day’s contributions, achievements, and results.

No one ever saw the present circumstances coming. Focus on what you can do over the course of each 24 hours, and you’ll be the only expert on the future you’ll ever need. 

Make today count. There are really no guarantees for tomorrow.

At Confidence Coach we offer business owners a place to reconnect and rebuild their confidence; which leads to their better future in the days and years ahead. Reach out today and schedule a free call if you’d like to talk. Let us help you make progress.


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Instead of focusing on your losses, I want you to focus on the opportunities that are going to come out of these circumstances. As we navigate the days of COVID-19, there are many things that you had (or may have taken for granted) that have disappeared. Some people may never get over this because they keep trying to replay their old games. Don’t be that person.

A better strategy would be to start an entirely new game — using new ideas, new energies, new tools, and new resources. In history, some of our best inventions and creative ideas happened in the most dire situations. 

This is such a time. Use your time and God-given abilities to create that new invention, creative solution, or new idea. It is a time to take a look at those dreams you had and pivot or adapt them so that you will be in a better place when we come out of this COVID-19 pandemic. Let this be a time to really soul-search and dig deep and reveal where the new opportunities are that lie ahead. There is going to be a time when we look back and see some of the best and most creative ideas and opportunities were invented during this situation.

Let’s also be thankful for the people who created all the ways we are using to stay in touch these days (e.g. Zoom, FaceTime, Skype, texting, email). 

As the world changes, opportunities suddenly become available to achieve far more than you ever did in the past. 

At Confidence Coach we offer business owners a place to reconnect and rebuild their confidence; which leads to their better future in the days and years ahead. Reach out today and schedule a free call if you’d like to talk.


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I wanted to share an exercise with you that we have been having our clients do. It first originated because I had a client come to me and say, “We don’t seem to be as connected with our customers anymore. We’re having some turnover with them and losing them to our competition.” 

When they asked me what I thought they should do, I told them to ask themselves the following questions:

  1. Do you know what your customer really wants or needs from you? 
  2. What do they expect from you? 
  3. What is their customer experience when they purchase your product or service?

When he thought those questions over, his response was that he didn’t really know what they wanted or needed from him anymore. He admitted he’d been out of touch because he was doing so many other things in the business like creating new products and services. These were exciting things, but meanwhile he’d forgotten what the customer wanted and missed a lot of opportunities because of it.

My suggestion was for him to take a day (and I made him put it on his calendar right then) to go “be your own customer” for a day in his business. I encouraged him to see the process from the customer’s viewpoint and then come back and talk to me about what he experienced. 

I told him that he needed to interact with his employees the way a customer would. Then take a good look at where the gaps were between what he thought they needed and what they really wanted or needed. Then make a shift or correction in his business accordingly.

So here’s my suggestion if you are finding yourself in the same situation in your business:

  • Take a day and mark it on your calendar.
  • Turn off your owner mindset. 
  • Take the owner hat off. 
  • Be a customer. 
  • Buy your product.
  • Experience your service.
  • Eat your food.
  • Do the whole 10 yards.
  • Then go back and look at what you’ve experienced.
  • Pivot and make the necessary corrections.

I guarantee you are going to find some gold nuggets in this exercise and have some aha moments. You will then be able to shift and actually deliver more of what the customer really wants. 

That’s a win for you, it’s a win for them, and everybody is better off!

Reach out and schedule a free consultation if you’d like to talk more about this.


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Have you ever wondered what it would be like to have a business coach that you worked with? Well, I thought I would give you an idea of where we start and what our approach is and answer a few of the FAQ’s or most frequently asked questions.

Our real approach to coaching is a conversation. It’s a conversation around you, your past, what has happened, what’s worked, what hasn’t; your present, where you’re at now; and then the future of where you want to be 3 years from now. 

When I first speak with someone I ask a series of questions. With that conversation, I am really just trying to listen and to see where we might provide a breakthrough or an inspiration for you to have a better future — to get you where you want to go (both in your business and in your personal life). 

FAQ

I know a lot of people have concerns and questions around what does it mean to be coached? What does that feel like? What’s that like? But really at the beginning, it’s just a conversation. It’s just questions and finding out whether or not we’re a fit for you; you’re a fit for us; and whether or not you feel comfortable in the way we approach it. 

All this is done upfront and you are under no obligation and no fee whatsoever. It’s just a simple way to give you a taste of what we do. 

Our goal is to lead you to a breakthrough or an insight every time. This includes the first time. By helping you think about your thinking, we want you to realize that there’s a bigger future out there for you. We want to show and help you realize that you’re not alone. We’re here and we understand. We’ve been in your shoes, and we’ve run several different businesses of all different sizes. Our clients run anywhere from a solo entrepreneur to a Fortune 500 company. 

We come with a vast amount of experience, but our real value is believing in you and seeing what’s possible in the future. We help you remove the obstacles that you have so you can get to where you want to go, thus creating the life and business that you want. 

This is how we work. This is who we are. We’re just normal people like you, and we love what we get to do, and we have a real passion around it.

Reach out if you’d like to schedule a free consultation and go through some questions that will help you build a better future.


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Have you set the Vision for your Employees?

Vision creates higher Engagement!!!

Not once but everyday!

Vision is the oxygen to propel people forward — the clearer; the better!

Cast the Vision to your wife, kids, family and friends!

Set the Vision so strong for your Employees that they can feel it, see it, touch it!

Shout it from the mountain tops!

I believe in your Vision!!!

Without a Vision the people perish but without courage Dreams die!   

–Rosa Parks 

Greater vision equals greater engagement by your team. Reach out and schedule a free consultation if you want to implement this at a higher level. We’d love to show you how.


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I’m sure you set goals for yourself and your company this year — but were they “SMARTER” goals?

Here’s what I mean by SMARTER:

S – Specific

M – Measurable

A – Actionable

R – Risky

T – Time keyed

E – Exciting

R – Relevant

Did you end up resetting some of last year’s goals again? If so, it could be because you did not use the “Smarter” acronym. 

We all know there are lots of areas that we can set goals in. Here are a few areas:  physical, spiritual, intellectual, relationships, social, vocational, financial and hobbies. 

If you are wondering how to write a “smarter” goal I will give you an example. Let’s pick a weight loss goal and write it out in a “Smarter” format. (The reason why I picked weight loss is because this was one of the number one goals made by people that we work with when we are doing The Dream Employee in organizations.)

Write your goal in detail, be specific and set a deadline.

Weight loss goal in the “Smarter” format: 

I will lose 20 lbs. by 6/1/20. I will go from weighing 165 to 145 lbs. by going to the gym 4 times a week, hiring a trainer, meal planning and eating healthier. The reason I want to lose weight is to be able to keep up with my grandkids, feel better about myself and look better in my clothes.

S – Specific – Your goal needs to be specific. It should provide you with clarity and a concise aim as to where you are headed. Write it out in as much detail as possible.

M – Measurable – Your goal needs to be measurable. Also, you need to set a benchmark for making progress. This way you can see if you are making progress and if you are going to be able to complete it within the timeline you have set. As you make progress, be sure and record your success and celebrate the progress you are making in achieving your goal.

A – Actionable – Your goal needs to be actionable. Make sure you write down the specific actions that you need to do to achieve your goal. For example, how many times are you going to the gym?

R – Risky – Your goal needs to be risky. By this I don’t mean dangerous, but it needs to stretch you out of your comfort zone. If it is too easy, you probably won’t do it. 

T – Time Keyed – Your goal needs to be time keyed. Be sure to put an end date on your goal of when you want to achieve it by. If you don’t, there is really no incentive to move on it.

E – Exciting – Your goal needs to be exciting. If your goal doesn’t really motivate you and cause you to get excited for what the end results will be, then maybe you need to pick another goal.

R – Relevant – Your goal needs to be relevant. It needs to relate to you and what really matters to you. Set a goal that will make you become the best you.

“Smarter” goals not only work for you and your business, but they will also work for your employees because everyone has a dream or goal.

We work with business owners and leaders to help them utilize a program called The Dream Employee. This program asks each employee the question: What are your dreams, goals and aspirations for your life? And then we deposit encouragement, support, collaboration, and celebrate each employee as they make progress and achieve their goals.

When people are in the process of achieving their goals and dreams, that’s where real productivity, energy and creative genius starts to grow; they bring more and more of this to work every day.

Reach out to us and schedule a free consultation if you’d like help in your goal setting this year or if you’d like to learn more about The Dream Employee program.


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It’s clear that every CEO, business owner, entrepreneur or director comes to us with the dream to build something. That’s the mission/energy that drives companies from the kitchen table to be an industry leader. Unfortunately, there’s one thing almost everyone forgets. It’s the reason why employee disengagement is up to 80% and turnover is the highest it’s been in decades. We forget that our companies are made up of people. And we often forget to look at things from their perspective. 

Each of the people that work for you has a dream or goal, right? But those hopes and dreams are often seen as liabilities to mitigate instead of assets to leverage. I suggest that you need to see it from the employee’s side:  

If I could connect my job in accounting with my dream and goal to buy my first home, how much more commitment and energy would I be putting into my job at your business? 

If I knew the company was interested, excited and supportive of my most important dream or goal, it would compel me to care more, work harder and help the company accomplish its goals and dreams with more intention.

We work with business owners and leaders to help them embed a program called The Dream Employee. This program asks each employee the question: What are your dreams, goals and aspirations for your life? And then we deposit encouragement, support, collaboration, and celebrate each employee as they make progress and achieve their goals.

This is just simple human nature: 

“Nobody cares until they know that you care about their dreams and goals.” –Scott Ballard

One of the biggest impacts you can make in your company is when you show your employees that you really care about them and what they care about. For example, they have a goal to train and complete a 5K. They take pictures or a video of completing this goal, and you get to celebrate this achievement with them. In celebrating their goal with them, you are depositing good will.

This isn’t just a one-time thing. If you want to truly transform your culture, you need to be continually looking out for opportunities to do this.

When people are in the process of achieving their goals and dreams, that’s where real productivity, energy and creative genius appears. 

Reach out and schedule a free consultation if you’d like to learn more about The Dream Employee program. Or, if you’d like a free demonstration for you and your team/employees, let us know that too. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. 


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What I’m about to share with you could be the difference maker and advantage that your business needs for 2020!!

We have been talking about The Dream Employee process a lot lately. But in order for you to get an idea of what The Dream Employee might look like in your company and how it could be implemented, I wanted to share a few stories of what employees and owners have experienced through the program.  

  • Rachel (employee) was having a rough time at work and at home. She was not very happy with her personal life which overflowed into her work life. We asked her what really made her happy and brought joy to her life; she thought for a while and then responded “art”. Rachel began working on her art in her spare time — taking classes, learning new mediums of art. She then brought her art work in to show us on our monthly meetings. She started smiling more, getting along better with her co-workers, and getting along better with her family members. As she truly began doing things for herself that made her happy, she had more joy in her life. This was an eye-opening and life changing experience for her both personally and professionally.
  • Doug (director of a public organization) said that by making deposits of caring about the dreams and goals of their employees has created goodwill, a greater working relationship between management and employees, and higher retention.
  • Edith’s (employee) first language was Spanish but she had a goal to learn to read, write and speak English so that she could advance in the company. But she knew that in order for her to move up further in the company, she needed to improve her English. When her company became aware of her goal, they wanted to help her achieve it so they gave her time off one morning a week to attend classes at the community college. Learning to read, write and speak English has grown her confidence so much that she felt good enough about herself to share ideas with the owner that would save their company an incredible amount of money in her department by changing the way they did certain things. The company has implemented her suggestions and saved a significant amount of money.
  • Joseph (owner of a family owned business) says he has been using The Dream Employee as a way to show his 60 employees how much he cares for them beyond their benefits and 401k to what matters most in their life.
  • Stacy (a manager) wanted to have a more peaceful and lighter life by continuing to balance work and personal life. Through The Dream Employee program she is steadily focusing on her health, peace of mind, and wellness – all the things that make her happy. She has a goal to daily incorporate more of these things into her life.
  • Joe (regional manager for a Fortune 500 company) said The Dream Employee has created transparency and teamwork within the organization at a level they had never seen before.
  • In working with one company, we discovered that many of them had a goal of losing weight or eating healthier. This was brought to the attention of the owner and he brought in a weight loss consultant who came in once a week for 8 weeks to explain how to prepare food, eat properly, exercise, etc. This bonded everyone that joined in to do this. They encouraged each other and helped keep each other accountable. As a company, they lost 500 pounds last year! They are healthier and more effective in their work as a result.

See why I said this could be the difference maker? If you’d like a free demonstration for you and your team/employees, let us know. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. No strings attached. We also have many references of very happy Dream Employee clients if you’d like to talk to some of them. Just reach out and schedule a free consultation and we can set up a time for the demonstration. 

 


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Today I want to give you a little snippet of advise about the best way to predict the future of your business going forward.

First, you need to ask yourself the question of how much potential growth do you think your current team (your “first” customers or your employees) can make over the next year, three years, and/or five years?

Because how they grow and develop in their skillsets, abilities, collaboration and how fully engaged they are in your company is going to tell you and predict exactly where your business will be three to five years from now.

So sit back and really take a look at your team. Start thinking about your people. Think about what the growth track is for each individual, and then also as a team or group. How can you assist them to become better individuals and also better team players? What can you do to foster more of this? When you see where the growth trend is, then you will know exactly where your business is going to be three to five years from now. 

If you need help in figuring out how you can improve your employee engagement and really want to pour into your people on an individual basis, let us know. We have a program called The Dream Employee that vastly improves employee engagement in companies by really touching the lives of the individual.

 


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