Tag Archives: portland business coaching

It’s clear that every CEO, business owner, entrepreneur or director comes to us with the dream to build something. That’s the mission/energy that drives companies from the kitchen table to be an industry leader. Unfortunately, there’s one thing almost everyone forgets. It’s the reason why employee disengagement is up to 80% and turnover is the highest it’s been in decades. We forget that our companies are made up of people. And we often forget to look at things from their perspective. 

Each of the people that work for you has a dream or goal, right? But those hopes and dreams are often seen as liabilities to mitigate instead of assets to leverage. I suggest that you need to see it from the employee’s side:  

If I could connect my job in accounting with my dream and goal to buy my first home, how much more commitment and energy would I be putting into my job at your business? 

If I knew the company was interested, excited and supportive of my most important dream or goal, it would compel me to care more, work harder and help the company accomplish its goals and dreams with more intention.

We work with business owners and leaders to help them embed a program called The Dream Employee. This program asks each employee the question: What are your dreams, goals and aspirations for your life? And then we deposit encouragement, support, collaboration, and celebrate each employee as they make progress and achieve their goals.

This is just simple human nature: 

“Nobody cares until they know that you care about their dreams and goals.” –Scott Ballard

One of the biggest impacts you can make in your company is when you show your employees that you really care about them and what they care about. For example, they have a goal to train and complete a 5K. They take pictures or a video of completing this goal, and you get to celebrate this achievement with them. In celebrating their goal with them, you are depositing good will.

This isn’t just a one-time thing. If you want to truly transform your culture, you need to be continually looking out for opportunities to do this.

When people are in the process of achieving their goals and dreams, that’s where real productivity, energy and creative genius appears. 

Reach out and schedule a free consultation if you’d like to learn more about The Dream Employee program. Or, if you’d like a free demonstration for you and your team/employees, let us know that too. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. 


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What I’m about to share with you could be the difference maker and advantage that your business needs for 2020!!

We have been talking about The Dream Employee process a lot lately. But in order for you to get an idea of what The Dream Employee might look like in your company and how it could be implemented, I wanted to share a few stories of what employees and owners have experienced through the program.  

  • Rachel (employee) was having a rough time at work and at home. She was not very happy with her personal life which overflowed into her work life. We asked her what really made her happy and brought joy to her life; she thought for a while and then responded “art”. Rachel began working on her art in her spare time — taking classes, learning new mediums of art. She then brought her art work in to show us on our monthly meetings. She started smiling more, getting along better with her co-workers, and getting along better with her family members. As she truly began doing things for herself that made her happy, she had more joy in her life. This was an eye-opening and life changing experience for her both personally and professionally.
  • Doug (director of a public organization) said that by making deposits of caring about the dreams and goals of their employees has created goodwill, a greater working relationship between management and employees, and higher retention.
  • Edith’s (employee) first language was Spanish but she had a goal to learn to read, write and speak English so that she could advance in the company. But she knew that in order for her to move up further in the company, she needed to improve her English. When her company became aware of her goal, they wanted to help her achieve it so they gave her time off one morning a week to attend classes at the community college. Learning to read, write and speak English has grown her confidence so much that she felt good enough about herself to share ideas with the owner that would save their company an incredible amount of money in her department by changing the way they did certain things. The company has implemented her suggestions and saved a significant amount of money.
  • Joseph (owner of a family owned business) says he has been using The Dream Employee as a way to show his 60 employees how much he cares for them beyond their benefits and 401k to what matters most in their life.
  • Stacy (a manager) wanted to have a more peaceful and lighter life by continuing to balance work and personal life. Through The Dream Employee program she is steadily focusing on her health, peace of mind, and wellness – all the things that make her happy. She has a goal to daily incorporate more of these things into her life.
  • Joe (regional manager for a Fortune 500 company) said The Dream Employee has created transparency and teamwork within the organization at a level they had never seen before.
  • In working with one company, we discovered that many of them had a goal of losing weight or eating healthier. This was brought to the attention of the owner and he brought in a weight loss consultant who came in once a week for 8 weeks to explain how to prepare food, eat properly, exercise, etc. This bonded everyone that joined in to do this. They encouraged each other and helped keep each other accountable. As a company, they lost 500 pounds last year! They are healthier and more effective in their work as a result.

See why I said this could be the difference maker? If you’d like a free demonstration for you and your team/employees, let us know. We’d be glad to come in and demonstrate and show you the transformation of how this will energize your people for free. No strings attached. We also have many references of very happy Dream Employee clients if you’d like to talk to some of them. Just reach out and schedule a free consultation and we can set up a time for the demonstration. 

 


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Today I want to give you a little snippet of advise about the best way to predict the future of your business going forward.

First, you need to ask yourself the question of how much potential growth do you think your current team (your “first” customers or your employees) can make over the next year, three years, and/or five years?

Because how they grow and develop in their skillsets, abilities, collaboration and how fully engaged they are in your company is going to tell you and predict exactly where your business will be three to five years from now.

So sit back and really take a look at your team. Start thinking about your people. Think about what the growth track is for each individual, and then also as a team or group. How can you assist them to become better individuals and also better team players? What can you do to foster more of this? When you see where the growth trend is, then you will know exactly where your business is going to be three to five years from now. 

If you need help in figuring out how you can improve your employee engagement and really want to pour into your people on an individual basis, let us know. We have a program called The Dream Employee that vastly improves employee engagement in companies by really touching the lives of the individual.

 


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Today I wanted to give you a little testimony from someone who participated in the The Dream Employee that we provide as a service to companies. I know you’ve heard me talk about it before. However, today, I wanted to talk about it not just as a concept of how it works or what it does, but rather share a real testimony of someone who participated in the program. This is their personal result for themselves and their organization. 

So this is how it played out. About three years ago we presented the idea of The Dream Employee to a company. We had all the team members participate in it. Each team member filled out a card. They wrote down 3-5 goals or dreams that they wanted to achieve for themselves. One young lady who participated had a goal to go back and finish her college degree. Her second goal was to buy her first home.

Now, remember this was three years ago. Because of the way things rolled out and happened we have only been following up via email and some other support that we have. This particular person we had not seen in three years. 

Testimonial

A couple of months ago we had another meeting at the organization. To our surprise this same woman walks in. In her hand was her Dream Employee card that she had filled out 3 years ago. She wanted to show us that she had not only finished her degree, but she had changed departments and was actually working in the department she had always wanted to work in. Also, she had just recently bought her first home. 

She showed us her Dream Employee card. It was filled out with her goals, the steps she had taken, and what she had done. She was raving about how this process had helped her; not only in her personal life but also in her career. She feels like she contributes to her organization in a much bigger way now.

This is just a cool little story but one of many that we hear about all the time. We hope this shows you the power of this process within an organization. Reach out to us and schedule a free consultation if you’d like to hear more stories or would like us to demonstrate The Dream Employee in your company. 

Start your New Year off engaging your employees in a whole new way — believing in them and helping them achieve their hopes, dreams and aspirations.

 


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It’s hard to believe that 2019 is coming to an end soon and we are looking at a bright new future in 2020.

Think about your goals that you set for 2019. Did you achieve them or exceed them? Hopefully you didn’t just have your goals for this year rattling around in your head but you wrote them down at the end of last year or the beginning of this year. 

I want you to do a little re-evaluation on your goals and think about setting them much higher for 2020 than you had first thought about. Why I say this is because of the theory that if we shoot for the stars and we miss them, we still accomplish a pretty amazing thing!

So I want you to aim high!!

My challenge for you is to think about your goals. If you have them written down, revise them, set them higher, double them, triple them, 10x them. You can either revise the ones you set in 2019 or feel free to make new ones. And then see what that does for your thinking and creativity. See what that does for your inspiration as you look at 2020 as being the best year in your business and personal life.

We believe that you can accomplish more than you have ever accomplished before.

But in order to do this, you have to stretch yourself — aim high, reach for the stars and see where you end up.

Where you end up is going to surprise you, and it’s going to make 2020 an amazing year.

Share with us what some of your goals are for 2020! We’d love to hear what you’ve got planned. If you’d like help in goal setting, schedule a free consultation.

 


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Recently I’ve been doing coaching workshops at Pumpkin Ridge Golf Club which is where Tiger Woods won the U.S. Amateur in 1996. The Tiger Den is a room filled with spectacular pictures and memories of Tiger in action. As I look around this meeting room, one of the things that stands out to me is the amount of focus that Tiger had in his career to get to where he was at such a young age.

The idea I want you to think about today is — what is your focus in your business? Do you have a bunch of distractions that are keeping you from the focus that you need in order to achieve the results you want from your business?

If so, what are those distractions? Be aware and conscious of them so you can eliminate them.

What is taking you away from the focus of what you really need to do that makes money for you in your business?

Ask yourself these questions to give you focus:

  • What creates value?
  • Where do you want to go with your business and what will help you get there?
  • Name two or three things that you need to really focus on to grow your business this next year.

I challenge you to begin to eliminate all the things from your work or business activity, your leadership, and/or your company that really aren’t productive to making money for you or creating value for the company. We all have choices of how we react or respond to situations. This is a choice you can make now.

Focus on what works.

Stay focused on the two or three things that will get you the desired results you want — just like Tiger did.

Tiger focused on his short game, his long game, and his driving. He practiced these things consistently and kept at it. Golf was his sport. Tiger wasn’t out there competing or being seriously involved in other sports or activities. His main focus was this one arena, and the rest is history.

As I’ve said before — think about your thinking. Stay focused on what really matters most in your business and eliminate (or delegate) the rest. Schedule a free consultation if you need help narrowing down what you need to focus on to be successful.


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As the business owner, manager, or CEO of your company, have you ever thought of yourself as being the Hero to your team and your employees? You might ask why this is important. Well, I’m here to explain to you why now is as good a time as any to do so!

Part of being a Hero to your employees is actually protecting the dreams and goals that they have for their life, their family, and for their future. By actually contributing to, assisting with, believing in, and helping them to achieve their own personal dreams and goals, they in turn are much happier at work and thus help you in working, creating and achieving the goals that you have for your business too. They go hand in hand.

Realize that the people that work in your company are not just employees, but each one is a unique and special individual that has their own dreams, goals and aspirations. Consider it a privilege when you can help them to become the best version of themselves.

So the question today is really how effectively are you being a Hero to the people that work in your company. These individuals come to work every day, they serve your customers, and they create value within your organization. How can you best serve and encourage them to be the best that they can be?

Start today to become a Hero in your business. Schedule a free consultation today.


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It’s hard to believe that we are almost to the end of the year. Thanksgiving has come and gone and we are already in December.

Have you looked back over the past year and evaluated what happened — both the good and the bad? Now is a good time to do an After Action Review of 2019. We usually do an after action review for events, presentations, hires, meetings, etc. However, today I want you to look back over the year and see what you come up with in regards to your business. Ask yourself these questions.

  1. What went right?
  2. What worked well? Were there things that stood out to you or maybe you got feedback on?
  3. What needs improving?
  4. What did you learn?
  5. What was the biggest take away?
  6. How can you make 2020 the best year ever?

Just a little food for thought as you head into 2020. If you’d like help in reviewing what went right, what went wrong and how you can improve on and make 2020 your best year schedule a free consultation now.


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One afternoon, two business owners who had graduated from the same university ran into each other. In college they had the same professors who taught them the ins and outs of running a business. They had both been filled with dreams of becoming rich by building a successful company that made a huge difference in the world.

Recently when these two guys ran into each other while on a break at a seminar, they realized they were still very much alike. Both were happily married, had young kids, and as it turned out, they each had started businesses in the same industry.

BUT there was one difference!

One of these business school grads was working as a solo entrepreneur making a comfortable $100,000 a year. The other guy had built a team of employees that were fully engaged and they all had an “ownership” mentality. He had invested and leveraged all their skills, abilities, hopes, dreams, aspirations, and their creativeness to build a company that had accomplished all his hopes, dreams and aspirations. He was raking in over $1 million a year in net profits.

What made the difference?

The Secret was The Dream Employee Process

If you’re like me, when you hear a story like this you wonder what really did make the difference between these two men?

We all know stories like this, and we all have evidence demonstrating that it isn’t always raw talent, intelligence, perseverance or even dedication that makes a difference. It isn’t that one person has a “burning desire” and the other doesn’t.

The difference lies in this –

  • What each person knows.
  • How they personally make use of their knowledge.
  • The difference is in continuously growing and using their knowledge.

I’d love to help you can grow your knowledge and learn how to have a successful business by leveraging The Dream Employee process. Schedule a free consultation now to learn more about it.


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We’ve talked before about your employee being your “First Customer.”  One way at Confidence Coach that we help companies grow is to help them recognize that their greatest untapped resource is their employee — who we refer to as their “First Customer”.

Your employees are the ones that know the most about your business. They have the greatest interaction with your customers. Nobody has a greater bearing outside of you for your company’s success, than your employees do.

So in order to start thinking about your employees as your First Customer — thus increasing employee participation, engagement and enthusiasm — ask yourself these questions:

1. What do you do for your (paying) customers that you could do for your employees?

Are there any discounts on products or services or is there something you do at events that you could also do for your employees? It could be any number of things and only you can answer that question.

Be original!

But, you need to start recognizing that your employees are your First Customers. Start thinking of them in this way and create an “experience” for them like you would create for your paying customers.

2. How can you serve or support your employees better?

It’s a simple question, yet if they are your First Customer and they’re so important, you should be thinking about how you can serve and support them in a way that would help them do a better job at work. If they feel supported and know you really care, this will increase their performance and also improve their attitudes at work.

3. What do your employees need from you in leadership?

How is that to be done? What are they looking for? Have you asked them what they need as far as leadership, vision or direction for themselves, for their unit/division of the company? You need to have that conversation. I think you will be surprised at what you hear.

4. What are your employees’ stumbling blocks in their work?

What’s getting in the way of them reaching their full potential to produce, serve and make a happy repeating customer? They should be able to tell you these things and then you need to know how to overcome them.

5. What are three things you will do to improve your First Customer (employee) experience?

Think about three things you will do this month to make your employee experience better. The first thing you’re probably going to say is:  you’re already paying them; we have benefits, vacation, etc. But those things aren’t enough in today’s economy because employment is basically zero. There are a lot of jobs out there and not enough people to fill them. Do something different and think about them as your “First Customer”. What are three things you could do for them that would give them a greater sense of value, appreciation and support in the work that they do for your company?

Helping companies view their employees as their “First Customer” is just one of the processes we use. If this peaks your interest, we also have a process called The Dream Employee. We love working with business owners and their employees.

We also love to help employees tap into their greatness to exponentially grow your company! Reach out to us at confidencecoach.org and schedule a free consultation today to help you with your First Customers.


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