Tag Archives: portland business coaching

How do you change meetings from being basically the “death of a business” to something that people look forward to? It’s really simple – acknowledge the “wins” that people have in their lives.

Start your meetings with everybody in the group taking 30 seconds and sharing what they’re most excited about in their life right now.

For example, it could be about something at work, or something personal to do with themselves or their family, maybe it’s a recreational activity they are really excited about or something they are doing. Just be sure to give everybody a chance to share. What you’ll find is that by doing this, engagement will increase 10x just because they’re talking about something that they are truly passionate about. There’s energy around this. It will then transfer and carry into the meeting and work-related agenda items you need to speak with them about. They will be in a positive mood and much more ready to be engaged in the meeting items.

If you consistently do this at every meeting, people will come with the anticipation of sharing what they just did. Maybe someone will say, “Oh, I want to share with everyone that I just finished my first half marathon” or, “I just did this…” and they will say what they are excited about. This is how to change meetings from being a thing that people dread and a waste of time to making them productive, exciting and a great experience for everyone.

This also creates a culture that says you really care about your people and what they are doing. It helps your team build relationships as well. You might be surprised at what’s going on in their lives when you get to know them on a more personal level. This creates a new kind of synergy with your team when you acknowledge the wins.

This is one of the things we share with people when we are working with them using The Dream Employee. If you’d like to know more about The Dream Employee and The Employee Maximizer, schedule a free consultation and we can explain in more detail how we can help increase your employee engagement and employee retention by helping your employees achieve their hopes, dreams and aspirations.

 


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I have a different thought for you today which I’d like you to implement on a daily routine.  Ask yourself these two questions about your business:  “What’s right and what’s working well?”

The question of “what’s working well” can be related to today, this quarter or even this year. Then, what if you carried it a step further and as you are interacting with your employees or department heads ask them the same questions. What’s right in the company? What’s working well? Then LISTEN to what they have to say.

The next step to take this even further would be when you go out to meet some of your customers ask for their opinion too. What’s right? What’s working well?

We all know that customers are really good at telling us what isn’t working well and employees do the same. But, this changes the paradigm to ask how we can build and improve on what we are already doing a good job at.

Ask yourself and your employees how can we scale the company and deliver what’s right and what’s well to our customers in a greater way?

I think you’ll find this will change your company culture, and hopefully yourself. Instead of focusing on the problem, you are expanding on a solution and creating greater value by looking at the positive.

Go ahead and start using these questions today and see what happens. Let us know how it affects your employees and your customers, as well as changing your own thought process about how you view your company. 

For more information please schedule a free consultation. I’d love to learn more about your business and the company culture you have.


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What is the biggest obstacle in the way for your business to deliver what you really need it to deliver?

Where are you stuck?

What is that one thing that you’ve been thinking about?

Are you strategizing about it?

Are you trying to turn that obstacle or barrier into something that will propel you forward or are you just stuck there?

Sometimes people like to process and think about their obstacle or barrier. Then again, other people just ignore it and push it back until it becomes a HUGE thing. Which camp are you in?

In our coaching, when a person gets to the point where they don’t want to deal with it, we call this “stuckedness.”

Stuckedness is a place where a lot of people reside for one reason or another.

They come to us and say they’ve been beating their head up against this barrier. For example, maybe it’s a certain level of revenue that’s been the same for the past 1, 2 or 3 years, and they just can’t seem to get past it.

When this happens, the first thing we do is say — let’s bring this obstacle or barrier out of the dark!

Let’s look at it, bring light to it and create a way for you to scale up or to get past that place that you’re stuck in.

If you’d like to have one of these conversations, let us know. There’s no commitment or cost to you — just schedule a free consultation.

We would like to show you how to move forward. Let us help you bring light to the obstacles that are in your way.


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We’ve learned in coaching over the last several years that there is one common trait that all successful business owners have. Do you want to know what that is?

The trait I’m talking about is OPTIMISM!

Ask yourself these questions and see where you are:

How optimistic are you in the face of fear, doubt, procrastination, uncertainty and then facing that reality?

Can you still be optimistic when you face the reality of a setback? Are you still optimistic when you face the reality of something coming at you that you have no idea how to handle or move forward with? How do you deal with that?

What we see over and over in our clients that are successful and moving forward is they are optimistic even when they don’t have an answer yet.

They’re optimistic:

  • that it will work out;
  • that they will figure it out;
  • that their team will figure it out; and
  • that they’ll make a way forward no matter what.

So where’s your level of optimism?

Is it a one?

Is it a 10?

Also, what’s fueling your optimism?

What are you doing to purposely daily fuel the optimism about the future?

There may be things in your life that you need to get rid of in your life once you realize it is actually draining your optimism tank.

For example, you need to be aware of what you’re reading, what you’re watching, who you’re spending time with. Are these people or things building up your optimism so that you can deal with the difficulties to come and turn those into great opportunities? Or, is what you are doing pulling you down and draining you?

So that’s the thought for today. You can learn more about us at www.confidencecoach.org or check us out on YouTube.


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Today I want talk about and thank all the people that have told you and me over and over that we can’t do this; that we can’t be successful in our business; that we’ll never make it.

Hopefully you’ve kept a list or have a memory of who those people are.

Quite frankly, I find them inspiring!

When I start to get fatigued or it gets hard or it seems to be taking longer than I think it should for the results that I want to get, I always think back to those people.

I always try to recall their words and the sentiment of them saying this is impossible, you’ll never be able to be anything or do anything or build a business or have success in your life.

And I live off the energy of those people.

I don’t have a lot of them in my life anymore.

I wish I did, but I know you do, so I want you to go back and think about them. Let their disbelief inspire you to dream bigger, to work harder, to put more into yourself, into your business to win bigger in the future. Then let us know about it.

Yes, I say thank you to those people! It’s exciting to see the amount of motivation that they can give us in our life.

Make it a great day.


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Well, we are way into 2019 and I want to talk to you about the goals that you set for 2019 for your business and your personal life. I want to throw a challenge out to you.

Think about your goals that you set for this year. Hopefully you don’t just have them rattling around in your head but you wrote them down either before 2018 ended or at the beginning of 2019.  

I want you to do a little re-evaluation on your goals and think about setting them much higher for 2019 than you had first thought about. Why I say this is because of the theory that if we shoot for the stars and we miss them, we still accomplish a pretty amazing thing!

So my challenge for you is to think about your goals. If you have them written down, revise them, set them higher, double them, triple them, 10x times them. And then see what that does for your thinking and creativity. See what that does for your inspiration as you look at 2019 as being the best year in your business, in your personal life, accomplishing more than you have ever accomplished. But in order to do this, you have to stretch yourself out there and reach for the stars and see where you end up.

Where you end up is going to surprise you, and it’s going to make 2019 an amazing year.

Share with us what some of your goals are for 2019!

Make it a great day.


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I like to focus on the positive, but if you’ve ever made a mistake in your business in the last month, quarter or year, you know how hard it is to stay positive sometimes. Here’s a way that I have learned to think about mistakes in a manner that will affect your future so that you can learn from it.

In last week’s blog I said there was Learning or Winning Only!! If you’ve ever made a mistake though, think of it in terms of part of the “learning” process. Think of mistakes as the tuition that we pay as business owners. It’s the entrance fee or tuition we pay for learning.

We can learn how to win the next time we run across the same situation. If you look at mistakes as the tuition for your future greatness, it is an opportunity for you to continue to learn, win and grow.

To learn more about what we do take a look at our website, leave a message if you have questions or subscribe to us on YouTube.


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Something happened to me recently as I started my day out — I had some setbacks and obstacles, and I just felt really defeated.

You might think I’m supposed to be exempt from these things because…I’m a coach; I’m supposed to be an encourager; I’m supposed to be somebody that’s winning!

Instead, that day I just felt like I was sliding down a hill. I felt and acted like I was defeated. I wasn’t taking the actions that I should. The good thing is I didn’t stay here in this place and let defeat win.

Here’s a couple of tips that should help you out when you have a day like I did. Don’t let defeat take you out!

First of all, get clear about what is happening in your situation. Instead of wallowing in your defeat, take ahold of it and turn it into a learning experience. By doing this, you can turn it into a win!

You might ask how can you do this?

Change your mindset.

Instead of just staying in that defeated mentality, take action by asking yourself these questions:  What is this thing that is defeating me? What’s making me feel like I can’t achieve today? What’s preventing me from making forward progress?

Identify what that challenge or problem is.

Put that problem that’s defeating you on the sidelines. Then ask yourself what are the things right now or today that I can do that can get me back into winning. What can I do to move forward, feel better about the situation or help me feel like I’m making progress? Don’t let defeat keep you down.

Wrestle defeat to the ground.

You can do this by putting it aside and saying the pity party is over. I refuse to feel defeated. Game over! That match is finished!

Focus on learning which leads to winning.

With defeat set aside, focus back on the things that are going to bring you into a learning mode. Learn from your situation and from there you can move on to winning for the day.

Hopefully this will help you realize that you don’t need to stay down in that defeated state. You can overcome defeat and turn it into a lesson of learning and then move forward to the winning stage.

I know that as an entrepreneur, business owner and leader this is something you deal with all the time but nobody really wants to talk about it. We all have challenges and can feel defeated at times.

But the key is to not stay there. Get clear about what the problem is. What is it that is defeating you? Why do you feel defeated? What is going on and/or what’s happening? Then, change your mindset and move on to do something counterintuitive to that problem or challenge. You will then be learning from your situation and winning in the long run!

We’d love to hear your story of how you’ve turned a defeated situation into a win! Send us an email and tell us about it.


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Have you ever thought about your employee as your “First Customer”?

We’ve talked about this before in another blog, but in case you missed it, I wanted to share again that our philosophy at Confidence Coach when we are helping companies grow is for them to recognize that their greatest untapped resource is their employee — who we refer to as their “First Customer”.

Nobody knows more about your business. Nobody has more interaction with your customers. Nobody has a greater bearing outside of you for your company’s success, than your employees do.

So in order to start thinking about your employees as your First Customer — thus increasing employee participation, engagement and enthusiasm — ask yourself these questions:

1. What do you do for your (paying) customers that you could do for your employees?

Are there any discounts on products or services or is there something you do at events that you could also do for your employees? It could be any number of things and only you can answer that question. Be original! But, you need to start recognizing that your employees are your First Customers. Start thinking of them in this way and create an “experience” for them like you would create for your paying customers.

2. How can you serve or support your employees better?

It’s a simple question, yet if they are your First Customer and they’re so important, you should be thinking about how you can serve and support them in a way that would help them do a better job at work. If they feel supported and know you really care, this will increase their performance and also improve their attitudes at work.

3. What do your employees need from you in leadership?

How is that to be done? What are they looking for? Have you asked them what they need as far as leadership, vision or direction for themselves, for their unit/division of the company? You need to have that conversation. I think you will be surprised at what you hear.

4. What are your employees’ stumbling blocks in their work?

What’s getting in the way of them reaching their full potential to produce, serve and make a happy repeating customer? They should be able to tell you these things and then you need to know how to overcome them.

5. What are three things you will do to improve your First Customer (employee) experience?

Think about three things you will do this month to make your employee experience better. The first thing you’re probably going to say is:  you’re already paying them; we have benefits, vacation, etc. But those things aren’t enough in today’s economy because employment is basically zero. There are a lot of jobs out there and not enough people to fill them. Do something different and think about them as your “First Customer”. What are three things you could do for them that would give them a greater sense of value, appreciation and support in the work that they do for your company?

Helping companies view their employees as their “First Customer” is just one of the processes we use. If this peaks your interest, we also have a process called The Dream Employee. We love working with business owners and their employees. We also love to help employees tap into their greatness to exponentially grow your company! Reach out to us at confidencecoach.org and schedule a free catalytic conversation today to help you with your First Customers.


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Have you ever thought about what’s stopping you or what’s in the way as you think about your next step for 2019?

What’s in the way either personally or professionally?

What’s the fear that has got you stuck?

Today, if you take the next 5 minutes to figure out what the first couple of small baby steps are that would move you towards getting unstuck you will create great momentum. Think about what small action steps will help you overcome that fear or roadblock. What can you do right now to get moving in a positive direction?

We call this the 5 minute miracle. This quick and easy exercise will give you momentum that will move you past that block of fear. Here is it:

  • Set your phone on a timer for 5 minutes.
  • Write the baby steps down.
  • Then take action; do as many of these steps as you can right now before the timer goes off!

I challenge you to do this today and start your New Year off on a positive note. You can overcome your fear in the next 5 minutes by taking action. You really can accomplish more than you realize if you set the timer and just get it done! 

If you have any questions feel free to send me an email.


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