“So, I never really know what kind of crazy thing Phil will tell me when he comes through the door. But last Tuesday he walked through our front door holding a whole new asset that’s been lying dormant inside of him for years. A fire, a fearlessness in a form I’ve never seen him own like he knew it was already his. You, my treasured friend, found a way to activate it. I don’t know how you did it – perhaps it is as simple as our best self – your gold…  You loved Phil with it and it altered him. It’s been over a week and I’ve watched him POUNCE – own his strength – I’ve seen confidence – healthy confidence – UNLEASED! He already has the discernment to know what’s his – but you validated and gave him permission to take it. Woah! “


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BBSI-Southern Oregon partners with Confidence Coach to strengthen our employee engagement by better understanding what motivates our workforce.  Through the development and deployment of a customized employee satisfaction survey, Scott and Orlena helped our leadership group to better understand the important issues that face and impact our team, create a highly effective management response plan, and enable greater employee participation and satisfaction.  In addition, Scott delivers impressive and effectual team building training that reinforces our leadership efforts to build greater team cohesion and promote self-motivated work accomplishment.  I would highly recommend Confidence Coach to any organization that desires to strengthen the relationship with their employees and positively affect morale, productivity, and retention.


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I have worked with Confidence Coach and Scott for the past 90 days. Scott “instantly” understands the struggles facing owners and entrepreneurs and his straight forward and warm approach make it easy to communicate openly about successes and obstacles. His positive approach helps “frame” problems differently, allowing insight and new perspectives to take hold. I am excited to see what I can make happen as I continue to work with him. After completing a session…the following days/weeks are guided by our discussions and I am seeing changes in my behavior, which will make my company more successful. Scott also balances well the psychology of humans with the need for business to be profitable and sustainable.


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Our company’s value statement says we support the professional development, but we were clearly falling short of our staff’s expectations. Scott took the pulse of the company, identified tangible areas for improvement, and helped us revamp our supervisor and evaluation systems. The office morale has already improved. Scott teed us up for a highly productive year.


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Scott has not only helped me build my creative firm from the ground up, multiplying my business many times over, but more importantly he has helped me uncover my personal strengths and my ultimate value as an entrepreneur. The knowledge and wisdom I have gleaned from the Confidence Coach program are invaluable assets that have changed the way I look at both business and people.


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I signed up to be coached by Scott because I realized that my business could never rise above my leadership. I needed someone to mentor me on leadership
thinking and processes.
Not only does Scott do this but even better he holds you accountable. He’s not afraid to tell the truth which is exactly what I needed to hear.
After working with Scott I’ve got new wind in my sails and know where the ship is heading.
Every leader needs accountability and being coached by Scott
provides that and more.


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BBSI Portland has been working with Confidence Coach (Scott Ballard) for about a year. Scott has been instrumental in helping the leadership of our Branch better understand what motivates and what is most important to our employees. Scott has been instrumental as we manage our growth and plan our future success. Scott insures that the employees are comfortable with providing accurate information and that their responses are confidential.

I appreciate Scott’s expertise and professionalism and would highly recommend him to businesses of any size, but particularly if you are the owner or senior leadership of a growing small to medium sized firm.


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By knowing where our employees were aiming and being able to provide needed support, the daily work environment was improved for staff and the public we serve.


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