Do you want to know the secret to getting that extra effort from your employees?
How do you get them to go the extra mile and consistently improve their performance?
Well, the answer might surprise you. It’s really not up to them.
It’s up to you!
I challenge you to take a walk around your business; really take a look at how your employees are working and what they’re doing.
Here’s the catch though.
Go around with your focus being these three things:
- Look for what they’re doing right.
- Look for what they are doing well.
- Acknowledge them for the great job they are doing.
For example, tell them that you really appreciated the way they handled a difficult customer situation or maybe the quick way they processed an order; maybe it’s the way that they have kept their work area clean. The possibilities are endless. Look for the good stuff and then let them know that you see what they are doing and how well they are doing it.
It’s important to focus on the positive of what they’re doing right, well and good.
Now this can be really challenging because for the most part, we tend to focus on the negative. We are looking for what needs to be improved; what the problems are. We want to point out all the things that went wrong; and we’re trying to figure out how to fix them.
But what I’m asking you to do over the next week is to every day get up from your desk and get away from your office.
Get out there where your people are. Acknowledge and look for the things that they’re doing right. Then, verbalize those things to them right then and there. Don’t just think it in your own mind. Actually tell them and acknowledge them. Focus on what they’re doing well, what they’re doing right, and how great a job they are doing.
You’ll be surprised how this changes the dynamic of your team and your employees. Suggest to your managers that they do this too. Create a culture of positivity and encouragement in your organization. Have everybody in your company do this by setting the example.
Looking for the positive is something that we have to train ourselves to do.
At Confidence Coach we have ideas, processes and thoughts that help you get the greatest return out of your biggest investment (which is your employees — they are your “first” customer).
If you’d like to talk about coaching or learn about different programs that we have, please schedule a free consultation. You can also subscribe to our YouTube channel or to our blog by clicking on these links.
Remember, you have everything you need to be successful in your business with your employees right at your fingertips. All you need to do is take action today.