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As we work with business owners and CEOs on the whole idea of employee engagement, some of the questions that come up are:

  • How do you engage employees?

  • What’s fundamentally going on in the employee’s mind?

  • What are they really seeking as far as a relationship as you work with them and they work for you in your business?

There are two things today that I want to point out to you that are important for them. The first is to be “known”. Think about this, how many times do you walk down the hall or go through the warehouse, or maybe you’re out on a job site, and you don’t acknowledge them. You don’t call them by their name and say hi to them or ask them how the project’s going or wherever it may be.

The second thing is to give them a place in this business or relationship, where they have a voice and can be heard, Whether that’s about safety, a project, ideas for the company or just what’s going on in their life.

So those are the big two takeaways today that I want to tell you that we have found and learned as we’re working with hundreds of employees. When we sit down and talk with them, these are two of the biggest needs that they have.

Really simple to do, but you have to be intentional for them to feel that they are known and heard. These two things are critical. If you’d like to talk more on this subject, please reach out to us. We’d love to hear from you. Make it a great day.


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Something that we’ve been talking to our clients about is an idea that doesn’t really get talked about much — the person with the most belief in the company has the greatest influence.

We often wonder why some people who are Presidents, CEO’s, or business owners are so much more impactful than others. They get greater results, have better teams, leverage their time better, and give their customers transformational experiences. They’re breaking new ground. They’re growing exponentially.

Well, one of the things I’ve drilled it back to is that people that carry belief at a dramatically higher level than everybody else in an industry or company are the ones that are winning! Those are the people that are doing amazing things for their clients, stockholders or teams and are transforming industries. For example, when you look at somebody like Jeff Bezos at Amazon, I think of the picture of him by himself in his office in 1999, and today he’s the richest man in the world. His company is totally transforming the world. He went years and years and years without making a profit. But in all that time he was able to raise money and capital continually because he had more belief than anybody that what he was doing was going to work out and was going to make a huge impact in the world in business, both professionally and personally. You can name a number of other people who have done the same thing – how about Steve Jobs at Apple.

The one common trait that all of these people have is that they are industry transformers. The people that are doing these epic things in the business world have a greater belief in what they’re doing than anybody else. They’re able to pass on or transfer to their team, venture partners, investors, suppliers, audience, customers, that what they believe in is going to be amazing!  That this is an amazing thing, product or service or maybe it’s an experience they are creating. The greatness all stems from the idea of their own personal belief in it.

Beliefs are incredibly powerful. Think about your own personal spiritual or faith life. This is all based on believing in that idea or person. It’s what we stake our lives on.

We don’t think of it in business as “belief” being the thing that is an attribute that a leader of a company needs, but it actually is the game changer! The big separator.

At Confidence Coach we teach people to “think about your thinking”. We talk people through processes on how are they holding the belief for their company and their business. We ask questions such as:  What does that look like to other people in the business? What does that look like to the world? What does that look like to the customer? Then we help them take score of that. For example, where are they in their belief about what they are doing. It all starts with this simple thinking.

You know if you’re not where you want to be in your business right now.

Check your BELIEF!!

If you don’t know how to do that, reach out to us and schedule a free catalytic conversation  and we can talk about where you’re at in the belief spectrum. We can give you some coaching on how you can increase your belief and what the main ingredients are to building that belief.

Whether you need belief in your business or company, your people, your product or service, it’s all related. What does it tangibly mean to hold that belief? We can show you how that is totally possible!! But the first step is to be aware of where your belief is in what you’re doing. This little tidbit can make a tremendous difference in your business.

In the last quarter this has become a huge theme for us with all of our leaders that we’re working with. We just wanted to share with you that the person with the most belief in the company or business is the person that has the greatest influence over the future and results to come for that business.

If you have any questions or want to discuss this more, please reach out to us or check us out what we do at www.confidencecoach.org.


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Here’s one question for you today as a leader, business owner, entrepreneur or CEO — what are you doing with your time right now that is going to get you the best result for your future? Really think, analyze and ask yourself this question:

Is what I am doing right now going to get me the result that I want a year from now, two years from now, three years from now?

The reason for this question is because we are constantly talking to people about time. Time is the greatest asset in your company and in your personal life.

For all of us, the most precious thing we have is our time.

I’d like you to start thinking about your time as a multiplier; think of it as an investment. If you can do this and ask yourself the daily question about your time, then the next step is to get rid of the things in your daily schedule that you don’t need to do (or what we like to call the “Do Not Do List”). It’s not the “to do” list but it’s the “do not do” list — the things you don’t need to be or shouldn’t be doing. We want you to remove all those things out of your day-to-day schedule. We can teach you how to get these things out of your life, as well as show you how to teach others to do the same. Because by doing this, and consciously asking everyday:  Is what I’m doing with my time right now going to get me the result I want a year from now, two years, etc.? — over time you’re going to narrow down and realize that there are probably only two, three or four things that you do really well that are going to have 80% of the impact on getting the results you want for your best future.

We really challenge you to say – okay, is what I’m doing right now really going to get me the results that I want or is this something I can put aside, decide it doesn’t need to be done, or is it something that can be done by somebody else (either at a later date or maybe outsourced). Because if you use your time as your greatest investment tool and leverage the results, this is one of the greatest predictors of where you’re going to be a year to three years from now. We all have the same amount of time. We all have the same ability to ask this question. Make this choice and ask yourself:  Is what I’m doing right now the thing that needs to be done so that a year from now I can have the results that I want to have from my business or my personal life?

You know time is the greatest investment tool that you have. If you want to talk more about this or if you want to give us your answer to the question of what you’re doing with your time, please let us know. We’d love to start a conversation around time and how it’s tied to results for you personally and in your business a year to three years from now.

Make it a great day.


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Let me explain why the question “Does everyone have a dream or goal for their life?” is so important — because the answer is definitely “Yes!”

The Dream Employee

We work with companies who hire us to come in and implement a process with their team members called “The Dream Employee.” The Dream Employee is basically the concept of finding out for each one of your team members what their dream, goal or aspiration is for their life. If you can find out what really motivates them and have a conversation with them about how you can support, encourage and help them to achieve their goal, this in turn helps them see the connection between their work or job and the contribution they are making in your business with what they are after. By figuring out what really motivates them internally in their personal life and showing them the connection between their work and their goals, we find that we’re able to transform whole cultures, have greater employee engagement, and improve the feelings and emotions of people. They bring their best self to work.

Goodwill

When you start talking about the one, two or three things that they are most motivated about personally, you’re depositing goodwill into them. In doing so, when they come to work on Monday morning, they come with batteries! Meaning – they come to work ready to go because they understand the connection, they feel your support, and they know that you know what is really important to them in their life. This could be a myriad of different things — maybe it’s putting braces on their daughter’s teeth, it could be getting a second car, a dream vacation to Italy, learning a new language, finishing a college degree, getting their GED, learning woodworking or painting, or maybe running their first half marathon. It could be any number of things — the list of people’s dreams and goals are endless!!

But what we’re saying is, if you invest time systematically into what’s most important to them, then ultimately they’ll start to see the connection between their life and their work. They know you care! So then when you speak about what’s most important to you or what the vision or mission of the company is, they will respond to that in a much more positive and open way.

The other benefit of this is when you do have to have those difficult conversations about their performance or attitude or about something that went wrong or needs correcting, you have made positive deposits into their life by supporting their goal. This helps those difficult conversations go much better and there’s a lot less negative pushback because they know that you really care about what they really care about.

Celebrate the Wins

This also creates a whole culture of amazing momentum. It’s a culture where as people are achieving things personally, we all celebrate (just like when the company wins)! We celebrate them as individuals as they accomplish whatever goals they have; doing so builds unity, collaboration and a winning attitude in your business.

We get great pleasure doing this with companies. If you are interested in learning more about The Dream Employee, reach out to us today. We’d love to talk to you about it. We can also introduce you to other companies that are doing this and having great success. Make it a great day!


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I want to talk to you about a subject today that is not talked about a lot in business anymore, but back in the day, say 30, 40, 50 years ago, it was a big part of leadership management. The topic is what we call the respect multiplier.

One of the things that we do to help leaders with their employees is to talk about the three levels of management. We all know the first level of management which is managing people – their tasks, their productivity, helping them become more efficient, reporting, and doing all that kind of thing. So that’s all book learning and school learning, and that’s pretty fundamentally out there for anybody to get to and look at.

Then the next level of leadership which has become so popular in the last 10 years is this whole idea of the next level of “being” leadership – this idea of leading your people.  You know if you want them to go somewhere, you have to lead. You have to set the example. You have to be what you want them to be. You have to cast the vision. All of this is vitally important. Every successful company has a foundation of management and they have a foundation of leadership – somebody out front with courage, confidence and commitment to go to the next level.

But the next level is here and now and, in our culture in the Western world, this is critically important — and that’s the idea of respect.

How do you develop and create a respect culture between all of your teammates whether you have a thousand or a hundred thousand employees? How do you create a culture of respect? And why is respect so critical in this day and age in the time that we’re living in?

Here ere are a couple of things about respect that I want you to think about and take away.

1. You can’t give away something you don’t have.

If you don’t have your own self-respect, then you can’t really give respect to somebody else. And, if you’re operating in a culture that does not show respect for each person, who they are and their innate value of who they are, and their abilities and talents and contribution, and that can’t be mutually respected, then you’ve got all kinds of problems. You have retention and turnover problems. You have low productivity. You have incredible time wasting. You have people just going through the motions. What you have is a cycle that eight out of ten businesses suffer from right now, and that is you’re just barely holding level.

To go past management and leadership, and to really get into the new world of collaborating in unity, joint venture, and really getting people in the sense that they’re on a winning team and everybody’s valued as a player, you have to implement, be a role model, live out and institute this whole idea of respecting people. It can be as simple as listening well. As simple as saying please and thank you. It can be as simple as saying,”You know that is something that you do really well!  I respect your talent and ability in that area.”

2. Respect is also the way you operate at work.

Do you clean up after yourself after you use an office or a meeting room? Do you show up on time for meetings? Do you ask other people in the company about themselves? Are you somebody that is presenting themselves in a respectful way? Do you end your meetings on time respecting other people’s time in the business and in the company? Are you somebody that is taking care of yourself, meaning respecting yourself from that standpoint?

We have created a whole list of respect indicators that we’d love to send out to you (all you have to do is ask for it). It’s a list of things or a checklist to see where you’re at on the whole idea of respect and whether that’s a big part of your culture or not.

Think about this as a closing thought. Who are the people that have had the greatest influence in your life? Maybe it was a coach, a teacher, a manager, a CEO, or somebody that was a mentor in your life. Then think about the correlation of their influence and impact on your life and then how much respect you had for them. Then think about the influence you can have in a positive way on all of your team members if you started to institute and live out by example, respecting every person —  whether that’s the janitor or the vice president of sales or whoever that is.

This is a huge thing that you can implement, talk about and everybody benefits. Everybody gets it and everybody wins in a company full of people respecting one another. Reach out if you want a copy of the respect indicators.


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Finding the “why” of your employees is critically important in order for you to get the most leverage out of their talent and ability as they help you build your company — whether you have 10 or 10,000 employees. Finding the why and connecting their why with their job or the work that they do in your company, and then helping them to identify that, get clear about that, and live that out in their life — both within their work in your company or also within their life, and how one should support the other. This is an ecosystem that can provide you with long-term internally motivated employees by finding their why.

Why are they working at your company? Why are they doing the work that they’re doing? What is the purpose of their job? Are they clear about it being a vehicle for them to achieve the things that they want to achieve in their life? Have you helped them draw the connection between their job and and their big “why”?

This is an area where you have to start asking these questions — even in the interviewing process when you’re onboarding somebody. Why are you here? How do you see this as a fit? How does this fit into your life? How does this fit into the big “why” of your life? And then, support them in that.

So “why” is a great question. It’s a simple question that can dramatically improve your employee engagement with all your employees. It’s a conversation that you’ll always find fruitful in managing, supporting and leading your team. If they understand there “why” then you can communicate better what the company’s “why” is and then you can correlate or connect the two of those together. When people get clear about their “why”, they gain confidence. They get committed to the task. They have a sense of courage that takes them to a new level and performance.

Everybody’s looking for an edge in business. And one of them is finding the “why” of your employees, of your team, of your managers, of your leadership. When you can do that and connect the “why” for them personally with the “why” for the company, then you’ve got something! That is what we call an unfair advantage in the marketplace because your people are internally motivated with the big “why” being the secret sauce of your advantage. Overall your competition.

We look forward to hearing what you’re finding when you’re asking “why” questions. Let us know because we’d love to talk to you about it.


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What’s the truth about your business?

What is it’s value?

What’s the purpose, product or service you bring to your customers?

What is in the way of solving your customer’s pain or problem?

Is this something that is going to change or evolve over the next 2-3 years?

The answer to all those questions about whether things are going to change or evolve is yes! It certainly will change, because as business in the world is speeding up, change is happening at a faster and faster pace.

So the purpose of the question “what is the truth about your business” is to see if you are prepared to take on these challenges of rapid and faster change as you go forward.

Have you ever looked at your product or service through the eyes of your customer and to the changes that are happening in their life? Have you anticipated what their changing needs are going to be six months from now, a year from now, or 18 months to 3 years from now? If not, then how are you going to get ahead of the curve? What are you doing to provide the solution that is going to be relevant and exciting to your customer around their pain or problem? What’s the solution you can bring to the table that’s going to be dramatically different than what it is today.

We want you to think about that. We want you to realize that this is where opportunity lies.

The companies that have the best future ahead of them are answering these questions and figuring it out. We’re excited to talk to you more about that. Thanks for reading today!


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As we look at our businesses and what they are doing, sometimes we can fall into the trap of saying that we don’t have any choice in making a change that will take our business to the next level.

But you always have a choice.

Sometimes that choice is simply in how you respond or react to change, adversity or a particular situation.

And so, the first choice that we’re talking about today is to have a mindset to look at situations, difficulties, challenges, obstacles, barriers in your business as opportunities. The bigger, more difficult and the more challenging the situation or problem is, this can be the greatest opportunity for you to build the biggest and best future for you and your team in your business.

One of the ways we do this is to get really clear.

  • Identify.  Get out of your mind and onto a piece of paper exactly what this obstacle, barrier or challenge is.  
  • What’s in the way. Decide what are all of the things around it that are preventing you from moving past it or finding a solution to go around it.
  • List them out. List each obstacle out or situation out so that you can break them down. Ask yourself the question for each one: What is a simple, basic thought to transform that barrier or obstacle?
  • First Step. What is a simple first solution or first step that would take us past, through or over the top of that obstacle?

A lot of our coaching is “thinking about your thinking” and being aware of how you’re reacting to challenges and problems in your company, business or corporation.

We work with people on this all the time, so I’d be curious to hear from you what currently is the biggest obstacle you’re facing in your business that you feel is keeping you from the next level.

What’s in the way?

Because if we can identify and work on that — we can also get clear about solutions and next steps. We can also get clear about the team (or group) and the resources, and what we need to do in order to get past this.

Today’s all about the choice, but you have to first choose that you’re going to think about these obstacles, barriers and problems in a whole new way. That’s the challenge today — think about what’s in your way. Let us know what that is and/or schedule a free consultation and let us take you through this little exercise and help you turn your obstacles into opportunities.

Make it a great day!


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There are five questions you want to ask before you do anything in your business, and here’s why it’s so important to you. If you were to go into your business today and ask these five questions, by the end of the day your business would be transformed! Not only transformed in and of itself, but transformed in the way that it produces a result for you both financially and time wise.

So today we’re going to talk about these five questions.

First of all, think about one task that happens in your business every day that’s repetitive. This is a task that you are doing or perhaps a bunch of people in your company are doing every day. Then ask yourself these questions:

  1. Can this task be eliminated?

  2. Can this task be delegated to somebody else?

  3. Can this task be automated?

  4. Can this task be outsourced?

  5. Can this task simply be done in a more efficient way?

By asking these questions and looking at every task that you, your team or your employees are doing, you will be transforming your company.

We do this with businesses all the time and are amazed at what we find in efficiencies, gains, time saving and profit making by just simply going through every little task and repurposing it and putting it through this process — we call the time filter.

This is just a little tip we’d love you to try today. Let us know how it works. If you’d like to learn more about it you can reach us email or by scheduling  a free consultation.


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The Time Solution is a coaching process that we use with our clients. It is basically used to address the one thing that 90% of businesses have never accounted for in their business and that is:

How, why and where are they using their time

By having an actual audit or accounting system of time, you can make sure everybody in the business is aware that time is actually of more value than the money or the capital that’s being invested in the business.

We’ve created this process to teach and coach people how to capitalize on their time. In our process, we show that by saving 15 minutes a day, an average company over the next couple of years, can reinvest that time into profit making time and actually turn that into a million dollars for the business owner. It’s a transformational process, and it’s a process that only takes 90 days to do. It makes you look at time like you look at your checkbook — like you look at your financial statement — like you look at all the other investments you make. It also teaches, trains and helps everyone on your team to look at time and evaluate it in the way that it should be valued. If we use our time wisely, and we use it better and more effectively than our competitors, then we have an unfair advantage over everyone else in our industry.

Yet time is the one thing that nobody accounts for. Everybody’s always talking about saving money in their business, company or corporation, but nobody ever sits down and talks about how they can save time. Time actually equals, if repurposed, into the most profitable activity you can do. So sit down and have this conversation. Look at the process. Ask the difficult questions and actually start to get a phenomenal 10x return on your time.

If you’re interested in an introduction to The Time Solution, you can have a 60 minute free consultation with us at Confidence Coach to learn more.


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