Author Profile

Scott Ballard

Through his experience in his own business and life, Scott had the impact of finding a Coach that guided his company from the brink of disaster to an amazing comeback, and from uncertainty, to the most amazing transformation that he could have hoped for. As a result of his lifetime of learning, he now gets to guide people through the process of achieving their goals and dreams for themselves and their business.

Paying it Forward to Elephante Commons

We started paying it forward with our Dream Employee membership in January 2021. Orlena and I are partnering with a group out of Gulu, Uganda, Africa called Elephante Commons. This NGO is being run by our great friends Quinn and Brit Neely. Elephante Commons is a community development project in an impoverished, difficult area to live in. Quinn and Brit moved there seven years ago and began a community center. It has now grown to include a restaurant, small hotel, training and education center, and health care. Their heart and Brit’s big vision is for the people in Gulu to become self-sustaining in their whole life.

Paying It Forward

This year and going forward, we are going to pay a percentage of each Dream Employee membership that we sign up here in the States. We will be paying it forward and sponsoring a membership for one of the community members at Elephante Commons.

You can go to our website at confidencecoach.org and learn more about Elephante and all the amazing work that Quinn and Brit are doing. Everything from learning to be self sustaining to education to healthcare to faith to community care — the whole 10 yards!

Orlena and I have been to Uganda and spent time there. We know, trust and love this couple and their dream. Through paying it forward, we are going to take the Dream Employee membership to a whole new level. Not only will we be helping our business owners and employees achieve their own dreams and goals through the Dream Employee membership, but we will also be going a step further and paying it forward. This cause will reach out to the least, the last, the forgotten, the orphan, and the widow in Gulu, Uganda.

Learn About Elephante Commons

If you’d like to join us on this mission and want to talk about it with me or Orlena, please reach out to us and feel free to schedule a free appointment. If you want to learn more about Elephante Commons, you can go to confidencecoach.org, go to the bottom of the front page and click on the logo of the pink elephant. It will take you directly to their website where you can learn more about what they are doing. They do a great job of visually storytelling. Amazing work is being done and lives are being changed.

I’ll throw this thought out to you. If you’re looking for a way to not only care and support your people becoming a better version of themselves, but you want your dollar to go deeper and make a difference in the world, this is a phenomenal way of doing it. We’re excited about it. We know the difference that paying it forward is going to make.

We have some surprises coming up over this year that we’ll be bringing to you as our partnership grows with Elephante over the year and into the future. Check out Elephante here. 

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A Goal is Not Just About What You Achieve

A goal is not just about what you achieve, it’s about who you become in the process.

Today I just want to say three quick things about the above statement. If you’re like most of our clients, I know you are very goal driven. That is wonderful, but there’s another side to achieving goals and that is it’s not just about the achievement, but about who you’re becoming as you achieve your goal.

Stop for a second and think about your biggest goal. Think about these three questions.

  1. While I’m in the process of reaching my goal, who am I becoming along the way as I’m achieving it?
  2. Is this goal in line with who and where I want to be 5, 10, or 20 years from now? Is it actually creating in me the behaviors, the values, the insight, the things that I want to be 20 years from now?
  3. What conscious choices am I going to make today about my goal that align with who I want to be in the future?

At Confidence Coach, we are here to support and encourage you as you achieve your dreams, goals and aspirations. Feel free to schedule a free consultation.

 

 

 

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Connect, Care and Create

Today I just want to talk a little bit about and give you some tools as an owner or leader of how to connect, care and create an improved and better relationship with your employees.

These are soft skills that don’t often get talked about. They aren’t taught in school or in an MBA program nor are they focused on a lot anywhere else. But we’ve seen when they are used in the right way, they are powerful.

  1. Connect with Employees

The first tool that we use is “connect.” A lot of owners have told me over the years that they aren’t sure how to have a conversation with a new employee or somebody that they don’t seemingly have much in common with. I have a simple tool that I teach them how to have a five-minute conversation based on FORM. It’s an old insurance adage to get to know somebody. What FORM stands for is: Family, Occupation, Recreation, Message. Here’s some sample questions:  Do you have family? What was your job before you came here? What work were you doing before you came here? What do you like to do for fun? Then the message part can go something like this: “We’re so glad you’re here, and now that I know more about you, I’m excited to go deeper with that.” Use this simple “form” to connect with an employee. It’s very simple and only takes a couple of minutes.

  1. Care Through Listening

The best way for owners or leaders to connect with their managers or supervisors is to ask them a question and then listen deeply to their answer. Don’t interrupt, wait until they are done talking so they feel they are truly heard. When people feel like they’re heard, they feel like they’re connected to you and that you really care.

The second step to caring is to listen. This is almost a lost art in our society today. But listen, take a couple of minutes and really listen deeply to people in your organization.

  1. Create

The third step is to take the time to create an ongoing relationship with the people that work on our team as individuals. The fastest and simplest way to do this is find something that they care about. Maybe it’s something work related, it could be family, something they do for fun, or perhaps a hobby or an organization/cause that they care deeply about. Find a connection there and care about it also. Ask them questions about it or what’s happening around this situation, what progress are they making, is there some way you might support the thing they care most about. This is a great way to create a connection.

These are the three C’s that we use and teach about that are really effective connecting tools. Use “form”, care and listen deeply, and then create a connection around something they are care deeply about that you can also care about or talk with them about on an ongoing basis.

Hope you find this helpful and useful today. Let us know at Confidence Coach if you’d like more information and suggestions on how to connect, care and create a great relationship with the people in your organization.

 

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Batteries

Are you a battery charging station or are you a drain on the people that you work with?

Are people more energized, encouraged, lifted up, challenged or confident after they are with you?

Let’s step back and ask this question:  Who and how do your batteries get charged?

Here are some simple ways to start charging other people’s batteries:

  1. Encouraging words.
  2. A smile.
  3. A sincere compliment about something about the person.
  4. Listening100% to what they’re saying, how they’re saying it, and the words that they’re using.
  5. Look for times to give other people credit for a job well done.

Reach out today and schedule a free call if you’d like to talk more about this and learn other ways to change and improve your mindset and keep your batteries fully charged!!

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A Circle of Encouragement

If you are looking for another great way to end a meeting on a positive note, I would suggest using the Circle of Encouragement. Since we talked before about starting a meeting with wins (sharing things that people are excited about), we wanted to give you this new strategy of how to end a meeting with a lasting impression.

It can be used after a long strategy meeting, a coaching session, or any team meeting you have on a regular basis. Using this will end a meeting on a high note and in a completely different way. Each time you use it, you will get amazing results. 

The Circle of Encouragement is also something we use with our clients when we work with them during The Dream Employee process. 

My wife and I even use a modified version of this when we celebrate family birthdays with our kids. The power of encouragement goes a long way and you can never have too much of it!

This may be a real stretch for you. But, I guarantee it will create great culture, collaboration, and unity within your company in a profound way.

Here’s how to create a Circle of Encouragement: 

  1. Have your team stand in a circle. (If you are doing this virtually, just give instruction as to who starts first.) 
  2. One person starts by turning to the person on their right. For 30 seconds they say all the things that they appreciate about that person in the work that they do within the company. This is a time to speak only words of encouragement (it may be something you admire about them personally or professionally).
  3. Then the person that just received the encouraging words turns to the person on their right and does the same thing. Speaking words of encouragement for 30 seconds.
  4. This process repeats itself and goes all the way around the circle. 
  5. When you get back to the person that started it, reverse the circle (speak to the person on your left) and go the other way and repeat the process.
  6. You are done when each person gets to speak and receive encouragement from the people on both sides of them.

I first learned how to do this when taking teams all over the world on mission trips to Africa, India and Haiti. After using this with about 30 different teams over the last 10 years, I’ve since adapted it to business. 

Seeing the impact words of encouragement have on people prompted us to use this process with our coaching clients at the end of a meeting or training session. 

What this really does is it brings unity, appreciation and respect. It creates a culture where positive things are verbalized and people get to hear about the things that they’re doing well. 

This creates unity within the team. 

It also helps people in the circle who don’t work together closely get to know one another better and understand what each person really brings to the team. It’s brings great value.

Do these negative comments sound familiar?  “I’m overwhelmed because I’ve got 15 new things I’ve got to do”; “I didn’t understand that”; or “That meeting didn’t go well”?

I guarantee you will get a different result if you use the Circle of Encouragement at the end of the meeting.

Begin your meetings with Wins and End them with Encouragement! 

Create a culture that is unstoppable and goes beyond just doing a job. You’ll be creating an atmosphere that is all about seeing the best in one another.

Everybody in this day and age needs encouragement! And so we actually put it in the meeting agenda. We teach it; we do it with people. It’s uncomfortable at first. The result is the whole culture will be transformed when people start receiving encouragement.

What we are all about at Confidence Coach is transforming cultures; making the workplace for employees and owners to be awesome. 

In order to be awesome, people have to feel encouraged and to feel like they’re winning. For it to make an impact, you have to do this on a regular and consistent basis..

Let us know if you’d like more information on how to do a Circle of Encouragement at your company. We’d be glad to come in and show you how to implement it either virtually or in person. Subscribe to our YouTube channel or check us out at confidencecoach.org

Schedule a free consultation if you’d like to talk about this area of employee engagement, employee retention, or how to improve the culture of your company. 

We love what we do and we’d love to help you!

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I have to . . .

Most entrepreneurs, business owners, and leaders begin their day with a “to do” list of what they have to get done that day in their life and business. Maybe it’s a list of all the responsibilities that have to be taken care of. Either way, this can be burdensome and a tough way to start the day and gain momentum. 

I’d like to suggest you test and experiment with an idea I have around changing the words from “I have to” to “I get to.” Instead of saying “I have to” do accounting today say “I get to” do accounting today. Change from “I have to” make sales calls today and rephrase it to “I get to” make sales calls today. You get the idea!! 

Instead of telling yourself “I have to” hire someone today, say “I get to” hire someone today. Change the phraseology of having to do something to you get to do something. Those three little words of “I get to” will change your thinking, change your attitude, and also tremendously change your energy as you proceed throughout the day. 

Most people view their “to do” list as an “I have to” list. Instead, call it your “I Get To” list!!

My challenge for you is to change the “I have to’s” that you have on your to do list to “I get to’s” and see what effect it as on your results. I think the volume of work you get done will increase as well as the amount of things you accomplish.

Make the great exchange from “I have to” to “I get to.”

Reach out today and schedule a free call if you’d like to talk more about this and other ways to change and improve your mindset. 

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Create leaders, not followers

Your job as the business owner, CEO, manager, or HR director is to create leaders. Leaders are people that have confidence, courage, and capabilities to lead in their job, their department and in the company. But my question to you is, are you actually creating an environment where you’re creating leaders or are you creating an environment where you’re creating followers? Are you creating followers that have been given no responsibility, no opportunities, no courage or confidence to learn how to lead? 

The goal for you as a business owner is to create leaders, because as your people become leaders, your business becomes all that you hoped and dreamed it would be. In order to do this though, you have to focus on creating leaders out of your team and your employees. You have to start taking the steps to teach them, give them opportunities and show them what it means to lead in their job, in their work, with their co-workers, in their department and within the company. 

My challenge and question to you today is:  Are you creating leaders or followers? 

Make it a great day.

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Do you know what you really want?

I had a conversation with a client the other day that I’d been working with for a while. At the beginning he told me what he wanted to do in his business and what he wanted to see happen. He shared what he was working towards and what the big thing was that really motivated him.

However, I noticed as he was talking about this and as we’ve met the last couple of months, he seems to lack the real internal motivation, excitement, enthusiasm or passion to really make the commitment he needs in order to have the courage and capability to do what he needs to do to make that happen in his company. 

So I stopped him and said — what do you want? 

He said, you know what I want. It’s what we’ve been talking about. We’re going to do this and that, expand here and grow this, etc. 

And I said no. What do you really want? 

There was a long silence. He didn’t say anything and then he finally said, well, what I really want is for my leadership team to take more control and leading of our company employees and own that process.

And I said to him. Okay, what do you really, really want? 

Then he said to me he wants to have time and money from the business, to start to invest in his marriage and his kids, and in some other areas of his life for the first time in 15 years. And that’s what he really, really, really wants. 

So my question to you today is, what have you been telling yourself and other people that you really want? And then, have you actually stopped and been honest and truthful with yourself about what you want out of your business? How about what you want out of your business, your life, out of anything and everything? 

That’s my big question to you today. Not the first answer, not the second answer, and not necessarily even the third — but the third answer is probably closer to the truth of what you really, really want out of your life!

Let me know your answer. Let’s talk about it. Schedule a free call today.

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Three Question Challenge

Today I’d like to give you three questions that I have been asking myself since the first of the year. I’ve used these questions to help me get moving forward, get unstuck, and also give me internal motivation to tackle the day, and in light of all the difficulties and challenges in the world today and everything that’s going on out there. I hope they will do the same for you. 

I have found this exercise to be really helpful. My coach Dan Sullivan actually sent this out to me. So, I thought I’d do the favor and pass them on to you as well. It is my hope that it will also help you to move forward, make progress and become unstuck. 

Challenge Questions

The three questions to ask yourself every morning are:

  1. What am I afraid of today?
  2. What opportunities do I have today to take advantage of?
  3. What God-given ability can I build on today?

If you ask yourself these questions every day, you’re not going to have the same answers because every day has different things you’re afraid of!!

Every day has different opportunities, and every day has things that can help you build your ability, your confidence, and your courage to move forward. 

I think what you will find is that it brings you into the activity part of the day with clarity, confidence, and courage. Thus, helping to propel you forward. 

This is a 30 day challenge I’m throwing out to everybody. 

If you’re willing to do this, drop us an email and let us know how it’s impacting and/or helping you, what you’re getting out of it and some of the reflection you’ve had. 

I just love this and I encourage you to make this part of your morning routine too. Make it the first thing you do in the morning to ask yourself these three questions.

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Achieve Your Dreams and Goals by Helping Others

Here’s an interesting thought by Byron Katie. She has an idea which takes the massive dreams, goals and aspirations we have for our business, our life, and our relationships and breaks it down to a very simple interesting thought which I have taken the challenge of, and I hope you will too. We can journey on this together because accomplishing your biggest hopes and dreams in your life and business are wrapped up in this statement. 

“You can have anything you want in life if you’re willing to ask 1,000 people.” 

Because of the experience with our clients and their employees using the Dream Employee program, I would change her saying a little bit. The second one that I came up with (and a lot of people have said this as well, maybe just a little differently) is:

“You can have all of your dreams and goals in your life if you’re willing to help 1,000 people achieve their dreams and goals in their life.” 

I think these two statements can reframe the big goals and dreams you have for the next 5, 10, 15, even 25 years into bite size steps you can take. 

How does that fit into you achieving your 10 year goal?

These two mindsets or ways of approaching goals, dreams and aspirations are incredibly powerful!

Let me challenge you to apply them as well. Send me an email with your thoughts and share your results. How are you going to apply these two mindsets to your life and your business going forward? Reach out today and schedule a free call if you’d like to talk. We are here to help you make progress towards your own goals and dreams.

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